Luxury Retail Sales Associate

Luxury Retail Sales Associate

Location: Cambridge, MA

Job Type: Full-Time | On-site

Pay Range: $60,000–$70,000 annually

Schedule: Tuesday through Saturday, 9:00 AM to 5:00 PM

Benefits: Medical, dental, and vision insurance

Job Summary

Adecco Permanent Recruitment is partnering with a well-established company in the luxury apparel space to help them hire a Luxury Retail Sales Associate. This opportunity is ideal for a customer-focused sales professional who enjoys working with premium clothing, delivering personalized service, and building lasting client relationships. The position involves assisting customers with high-quality apparel, learning made-to-measure clothing processes, and contributing to the overall success of the store.

Key Responsibilities

• Deliver exceptional customer service by greeting clients, understanding their preferences, and recommending clothing that suits their individual style and needs.
• Guide customers through clothing selections and purchases while creating a personalized, professional shopping experience.
• Learn made-to-measure clothing processes to effectively present, sell, and price custom garments.
• Identify opportunities to upsell and cross-sell complementary products while maintaining a consultative, customer-first approach.
• Develop strong product knowledge, including premium fabrics, clothing styles, fashion trends, and garment customization options.
• Process sales transactions, manage returns, and resolve customer concerns professionally and efficiently.
• Maintain an attractive, organized retail environment by assisting with merchandise displays, inventory management, and stock replenishment.
• Collaborate with team members to achieve store sales goals and deliver a consistently high standard of service.

Qualifications and Must-Haves

• Previous retail sales experience, preferably in clothing, fashion, or specialty apparel.
• Strong customer service, communication, and interpersonal skills.
• Demonstrated sales ability with a focus on building customer relationships and meeting sales goals.
• Genuine interest in premium clothing, personal style, and quality craftsmanship.
• Ability and willingness to learn made-to-measure garment processes and custom clothing pricing.
• Comfortable recommending additional products and identifying opportunities to increase sales.
• Strong organizational skills and ability to manage multiple responsibilities in a retail environment.
• Professional, approachable demeanor with a customer-focused attitude.
• Availability to work Tuesday through Saturday, 9:00 AM to 5:00 PM.

Preferred Qualifications

• Experience selling luxury apparel, menswear, tailored clothing, or other premium retail products.
• Familiarity with custom garments, tailoring, fabrics, or made-to-measure clothing.
• Experience developing repeat business and maintaining long-term client relationships.

Compensation & Benefits

• Annual salary of $60,000–$70,000.
• Medical, dental, and vision insurance.
• Consistent Tuesday through Saturday schedule, 9:00 AM to 5:00 PM.

If you enjoy helping customers look and feel their best while working with premium clothing and personalized service, we encourage you to apply.

Adecco Permanent Recruitment is an Equal Opportunity Employer.

Pay Details: $60,000.00 to $70,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.