Customer Service Representative I

DATA ENTRY I

POSITION SUMMARY

Data Entry I entails copying data from PDF faxes into the client enrollment system ensuring data is entered accurately and efficiently. The position requirements will assist in developing the skills required to advance to other levels and expand their knowledge of systems and equipment.

POSITION RESPONSIBILITIES & EXPECTATION

• Process incoming faxes and save to the appropriate company directories
• Maintain patient database in accordance with HIPAA and Company protocol to ensure all patient information is current and up-to-date.
• Clearly communicate information to patients and internal customers
• Remains aware and takes care of details that are easy to overlook or dismissed as insignificant.
• Ability to be consistent and reliable
• Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Ability to readily modify, respond, or change with minimal personal resistance
• Ability to effectively hear, understand and follow directions or instructions
• Stays focused on tasks in spite of distractions and interruptions.
• The ability to see and appreciate the value of conducting business affairs according to the intent of BSC policies and standards

PREFERRED POSITION QUALIFICATIONS

• One to two years of experience in a customer service or data entry role
• Must be able to handle a high volume of work
• Experience working with confidential information
• Intermediate skills in Microsoft Office
• Ability to work in a fast paced environment
• Capable of operating a digital telephone system
• Ability to type accurately.

WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS

• Sitting for extended periods of time will be required
• Use of hands repetitively to type, handle, and operate standard office equipment will be required

Pay Details: $15.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.