Customer Service Representative

NOW HIRING: Customer Service Representative 📍 Chattanooga, TN | 💰 $22–$24/hr | 💼 Full-Time Opportunity 💚 Are you a customer service professional who enjoys helping others, solving problems, and making a difference? We have an exciting opportunity for you! Adecco Healthcare & Life Sciences is seeking a friendly, motivated, and detail-oriented Customer Service Representative to support a growing healthcare products team in Chattanooga, TN! If you have excellent communication skills, enjoy building customer relationships, and thrive in a collaborative environment, we'd love to connect with you!

✨ POSITION HIGHLIGHTS

📍 Location: Chattanooga, TN 💰 Pay Rate: $22.00–$24.00 per hour ⏰ Schedule: 8:00 AM–5:00 PM 💼 Hours: Full-Time | 40 Hours per Week 🏢 Work Environment: 100% Onsite

💼 WHAT YOU'LL BE DOING

As a Customer Service Representative, you'll play an important role in supporting customers, healthcare clinics, and distribution partners while ensuring an exceptional service experience! ✅ Respond to customer inquiries via phone, email, and webchat with professionalism and care. ✅ Handle approximately 25–35 customer calls per day. ✅ Process customer orders, billing inquiries, shipping requests, and delivery updates accurately and efficiently. ✅ Build and maintain positive relationships with customers, distribution partners, and healthcare clinics. ✅ Communicate proactively with customers regarding order delays, backorders, and delivery concerns. ✅ Prepare weekly open-order reports using Microsoft Excel and assist with resolving outstanding orders. ✅ Collaborate with Sales, Technical Support, Manufacturing, and Shipping teams to resolve customer issues. ✅ Assist customers with returns, warranty requests, and product-related questions. ✅ Maintain accurate customer records, order documentation, and service notes. ✅ Support process improvements and help create a positive, solutions-focused customer experience.

🎓 WHAT WE'RE LOOKING FOR

Required Qualifications:

✔️ High school diploma or GED. ✔️ 1–2 years of customer service experience. ✔️ Strong verbal and written communication skills. ✔️ Excellent organizational skills and attention to detail. ✔️ Ability to multitask, prioritize responsibilities, and resolve customer concerns effectively. ✔️ A positive, professional, and customer-focused attitude.

Helpful Skills & Experience:

⭐ Experience handling customer inquiries by phone, email, or chat. ⭐ Order processing, billing, shipping, or account support experience. ⭐ Familiarity with Microsoft Excel and customer reporting. ⭐ Experience working with healthcare products, medical equipment, or distribution customers. ⭐ Ability to collaborate with multiple departments to resolve customer needs.

💚 WHY YOU'LL LOVE THIS OPPORTUNITY

✨ Competitive Pay: Earn $22–$24 per hour! ✨ Full-Time Hours: Enjoy a consistent 40-hour workweek. ✨ Meaningful Work: Support products and services that help improve patients' everyday lives. ✨ Team-Oriented Environment: Work with a collaborative team committed to delivering exceptional customer service. ✨ Professional Growth: Build valuable experience in customer support, account management, and healthcare-related operations. 📩 READY TO TAKE THE NEXT STEP? We'd love to hear from you! If you're a dependable, enthusiastic, and customer-focused professional looking for your next opportunity in Chattanooga, TN, this could be a great fit! 📄 Apply today with your updated resume!

Pay Details: $22.00 to $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.