Customer Service Representative

🌟 NOW HIRING: Office Administrative Assistant – Patient Care III 📍 Louisville, KY | 💰 $25–$30/hr | 🏥 Healthcare Setting 💚 Are you an experienced administrative professional who enjoys helping others and making a difference in healthcare? Adecco Healthcare & Life Sciences is seeking a friendly, organized, and detail-oriented Office Administrative Assistant – Patient Care III to support a busy healthcare office in Louisville, KY! If you have a passion for patient service, excellent communication skills, and experience keeping office operations running smoothly, we'd love to connect with you!

✨ POSITION HIGHLIGHTS

📍 Location: Louisville, KY 💰 Pay Rate: $25.00–$30.00 per hour ⏰ Schedule: Monday–Friday, 8:30 AM–5:00 PM 🏢 Work Environment: 100% Onsite 💼 Employment Type: Full-Time | Contract (40 hours/week)

💼 WHAT YOU'LL BE DOING

As an Office Administrative Assistant, you'll play an important role in creating a positive patient experience while supporting daily administrative and front office operations. ✅ Greet and assist patients, referral sources, and healthcare team members with professionalism and compassion. ✅ Answer and manage multiple phone lines, responding to questions and directing inquiries appropriately. ✅ Collect, verify, and accurately enter patient demographic and insurance information. ✅ Maintain organized patient records, charts, and documentation. ✅ Coordinate practitioner schedules and assist with patient appointments. ✅ Support patient follow-up activities and other administrative needs. ✅ Ensure patient information is handled confidentially and in compliance with HIPAA requirements. ✅ Identify and escalate patient concerns or operational issues when necessary. ✅ Help keep daily office operations organized, efficient, and running smoothly!

🎓 WHAT WE'RE LOOKING FOR

Required Qualifications:

✔️ High school diploma or an equivalent combination of education and experience. ✔️ 5+ years of experience in customer service, administration, healthcare, or a related field. ✔️ Strong communication, organizational, and multitasking skills. ✔️ Excellent attention to detail and a commitment to providing outstanding customer service. ✔️ Ability to work independently while collaborating with a healthcare team.

Preferred Experience:

⭐ Medical office, receptionist, patient services, or healthcare front office experience. ⭐ Patient registration and insurance verification. ⭐ Appointment scheduling and coordinating provider calendars. ⭐ Electronic Medical Records (EMR/EHR) systems. ⭐ Experience handling confidential patient information.

💚 WHY YOU'LL LOVE THIS OPPORTUNITY

✨ Competitive Pay: Earn $25–$30 per hour! ✨ Consistent Schedule: Enjoy a full-time weekday schedule. ✨ Healthcare Experience: Put your administrative and customer service skills to work in a patient-focused environment. ✨ Meaningful Work: Make a positive impact by helping patients receive the care and support they need. ✨ Professional Growth: Gain valuable experience supporting healthcare operations. 📩 INTERESTED? LET'S CONNECT! If you're an experienced administrative professional looking for your next opportunity in Louisville, KY, we'd love to hear from you! 📄 Apply today with your updated resume! Know someone who would be a great fit? Feel free to share this opportunity with them!

Pay Details: $25.00 to $30.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.