Collections Associate

Adecco is seeking an experienced B2B Collections Associate for a leading global company in New York City, NY. This is a temp-to-hire opportunity offering $40-$45 per hour and the opportunity to join a fast-paced, collaborative team. We are looking for an experienced collections professional who is confident communicating with business customers, managing a high volume of outbound collection activity, negotiating payment arrangements, and resolving invoice and payment issues.

Responsibilities

• Manage a portfolio of past-due B2B accounts and outstanding invoices
• Make approximately 50-70 outbound collection calls per day, along with email follow-up
• Contact customers regarding outstanding balances and secure commitments to pay
• Handle objections and negotiate payment arrangements when appropriate
• Investigate and resolve payment barriers, including billing discrepancies, missing purchase orders, and incorrect payment terms
• Partner with internal teams to research and resolve invoice and account issues
• Maintain accurate collection notes, payment commitments, and account activity
• Consistently follow up on outstanding balances and unresolved issues

Qualifications

• 2-3+ years of B2B collections experience preferred
• Comfortable working in a high-volume collections environment and making 50-70 outbound calls per day
• Strong phone presence and confidence communicating with business customers
• Experience handling objections and negotiating payment arrangements
• Ability to manage multiple accounts and priorities in a fast-paced environment
• Strong communication, follow-up, and problem-solving skills
• High school diploma or equivalent required
• HighRadius experience is a strong plus

If you are an experienced B2B collections professional who is comfortable in a high-volume environment and enjoys resolving account issues through effective communication, negotiation, and follow-up, apply today for immediate consideration!

Pay Details: $40.00 to $45.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.