Business Consultant Mid

Adecco is assisting a local client recruiting for a Business Consultant Mid opportunity in Philadelphia, PA (Hybrid). This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is an American multinational Utility corporation. If Business Consultant Mid sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for Business Consultant Mid include but are not limited to:

Manage and coordinate the activities of a specific Account Management Personnel within an Energy Services / Large Customer Services Region. Address customer needs for electric service delivery installation, billing and credit issues, service reliability, load management initiatives, and value-added products related to delivery services to ensure increased customer satisfaction and margin growth within the specific region. Coordinate activities with other departments within the company to provide superior customer service and electric service delivery. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties and Accountabilities:

· Accountability · Manage a regional strategy to affect timely service delivery, ensure reliability of service, implement load management, handle billing and credit issues, and promote Company sponsored services to customers. · Analyze workload volume, assign customers and tasks, establish individual goals, train, coach, and evaluate the performance of the Account Management Personnel. · Direct and support Account Management Personnel in the development and implementation of customer-specific business plans and action plans. · Manage resource requirements and develop and manage operating budgets to meet needs within a specific region. · Coordinate the activities of the Energy Services / Large Customer Services Organization with the activities of other · Departments within the company focus on providing reliable energy supply, anticipating and providing customer needs, and providing cost effective delivery services. · Manage the implementation of Corporate Programs and Energy Services / Large Customer Services Policies. · Work closely with External Affairs to ensure support of account management activities

Job Scope:

· Day-to-day management responsibilities are direct, and primarily administrative in nature. They will typically involve establishing a safe and effective work environment, the management of account management activities, which include coordinating electric service installation, monitoring billing and credit activities, ensuring reliability of electric service and assisting the customer in load management. · Assign accounts and manage the Individual Performance Planning & Review process, which includes the establishment of goals, monitoring progress, review of performance, evaluation of results, and rating of individual performance. Provide counsel to employees in the development of their Individual Development Plans. · Number of personnel managed includes the following range: Management = 8 - 11 · Establish, promote, and maintain a safe work environment. Manage the needs of the region's customer base, which provides annual electric revenues up to approximately $300 million. Manage the achievement of the Regions goals while managing an annual operating budget up to approximately $1.0 - $1.7 million. · Work involves utilizing internal and external contacts to manage challenges that require superior resolution regarding customer satisfaction, electric service installation, billing and credit issues, and load management. Cooperation, tact, good judgment, and patience are essential to prevent negative impact on Company image or business. Generally, operates with wide latitude for reviewed actions or decisions. · Work is diversified and complex in nature. Work involves the understanding and application of general instructions and guidelines, and a wide range of practices and procedures. It also requires exercise of judgment and ingenuity, with minimal oversight to select the most appropriate course of action

Candidates for Business Consultant Mid must meet the following requirements to be considered: · Bachelor's degree in business, engineering, or other relevant discipline. · 7-10 years of business experience with emphasis on customer relationship assignments. · Possess general knowledge of collective bargaining agreements and related procedures, policies, and processes. · Must possess excellent written and oral communication skills, strong analytical skills, and strong technical and financial aptitude. · Strong relationship building and negotiation experience is necessary. · Must also possess basic computer skills, and management skills including adeptness in leadership, coaching, and budgeting. · Demonstrated ability to direct the work activities of personnel. · In lieu of degree, 9-12 years of relevant experience.

Preferred Qualifications:

· Advanced degree in business, engineering, or other relevant discipline · 3-5 years of supervisory experience

What's in this Business Consultant Mid position for you? · Pay: $60/hr - $71.01/hr. · Shift: Philadelphia, PA (Hybrid) · Weekly paycheck · Dedicated Business Consultant Mid Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Business Consultant Mid is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Business Consultant Mid position at Adecco, apply today!

Pay Details: $60.00 to $71.01 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.