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Added 2 mins ago
GG
Sales Consultant - FL_Tampa
Guardian Garage Floors
Tampa, FL
- $100,000 to $200,000 USD / year
…solutions. Built on quality, integrity, and exceptional customer service, Guardian has established itself as a trusted name in the home improvement…
Added 2 mins ago
Residential Support Representative 1
Allegion
Remote, United States
As a Residential Support Representative 1, you are a crucial part of the Allegion team. You will drive consumer loyalty by delivering exceptional, multi-channel technical support and…
Added 2 mins ago
Sales Associate II
Nucor Steel Auburn, Inc.
Madison, IN
The Customer Service Representative serves as a primary point of contact between Nucor Data Systems and its customers, delivering responsive, accurate, and professional support. This…
Added 2 mins ago
MI
Part-time Nabisco Merchandiser
Mondelez International
Jasper, IN · Vincennes, IN · Washington, IN
- $15 to $17 USD / hour
- Part-time
Represent Mondelēz in front of in-store employees and work closely with the sales representative to optimize the visibility of Mondelēz products on shelves and to construct promotional…
Added 2 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Hammond, IN
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 2 mins ago
FW 27th
Sevita
Merrillville, IN
Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.
Added 2 mins ago
Direct Support Professional
Sevita
Greenwood, IN
Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.
Added 2 mins ago
Direct Support Professional
Sevita
Greenwood, IN
Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.
Added 2 mins ago
C
BAS Construction Sales Representative - Indianapolis
Carrier
Muncie, IN
- $79,000 to $158,000 USD / year
We are seeking an energetic, proactive, and commercially driven BAS Construction Sales Representative to accelerate new business development across the greater Indianapolis market.
Added 2 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Bloomington, IN
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 2 mins ago
JB
Special Investigative Services Technician (SIS Technician)
Justice, Bureau of Prisons/Federal Prison System
Terre Haute, IN
- $65,194 USD / year
…Conditions of Employment Career Transition Programs (CTAP): This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the…
Added 2 mins ago
Specialty Representative/ Senior Specialty Rep – Bone Health - Paducah/Evansville, IN(Overlay)
Amgen
Evansville, IN
SPECIALTY REPRESENTATIVE/SENIOR SPECIALTY REPRESENTATIVE
Added 2 mins ago
Caregiver Weekend Days/Weekday evenings
Sevita
Evansville, IN
Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.
Added 2 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Fort Wayne, IN
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 3 mins ago
T
Entry Level Medical Receptionist
TEKsystems
Indianapolis, IN
- $16 to $17.5 USD / hour
We are seeking a compassionate and customer-focused Patient Access Representative to serve as the first point of contact for patients across emergency, outpatient, and inpatient settings.…
Added 3 mins ago
Workers Compensation Claim Representative, Experienced
Travelers Insurance Company
Indianapolis, IN
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 3 mins ago
ES
Assistant Store Manager
Extra Space Storage
Indianapolis, IN
- $16 to $17 USD / hour
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and…
Added 3 mins ago
Direct Support Professional
Sevita
Indianapolis, IN
Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.
Added 3 mins ago
Construction and Maintenance Welder Technician
Marathon Petroleum Corporation
Indianapolis, IN
…prefabricated components in the field per prints, and completing in-service pipeline cutouts and repairs. Work environment could consist of welding in a shop, on the right of way, in an…
Added 3 mins ago
Fire Protection Inspector
EMCOR Group
Roanoke, IN · Greensburg, IN · Indianapolis, IN
…strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen…
Added 3 mins ago
Tax Revenue Call Center - CSR
State of Indiana
Indianapolis, IN
The Tax Revenue Customer Service Representative works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of Indiana through continuous, innovative…
Added 17 mins ago
MO
Retail Cleaning Associate
Marshalls of MA
Wilkesboro, NC
- $12.75 to $13.25 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 17 mins ago
HL
Seasonal Backroom Processing Associate
Homegoods LLC
Shirley, NY
- $17 to $17.5 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 17 mins ago
HL
Merchandise Associates
Homegoods LLC
Portsmouth, NH
- $16 to $16.5 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 17 mins ago
HL
Retail Sales Floor Associate
Homegoods LLC
North Conway, NH
- $14 to $14.5 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…

ACV Auctions

Account Support Representative 11:30a-8p

Buffalo, NY, United States

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Job details

Experience: 1 years administrative or customer service experience
Posting language: English
Posted: Nov 5, 2026

Original job description

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:

Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)

Who we are looking for:

The Account Support Representative works closely with car dealerships from across the U.S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve challenges they may have. This role will interact with and support customers through their day in a team environment. The Account Support Representative reports directly to the Team Lead, Customer Service, supports customers through performing duties and tasks under minimal supervision.

What you will do:

Actively and consistently support all efforts to simplify and enhance the customer experience.
Receive inbound calls from ACV customers.
Resolve customer inquiries by using all the resources available such as Salesforce and internal ACV tools.
Perform outbound calls to ACV customers as needed to resolve issues.
Document activities, strategies and efforts within Salesforce.
Provide pre- and post-sales support to customers to ensure consistent repeat business.
Meet or exceed SLA’s to issue resolutions.
Understand ACV policies and procedures.
Work with other departments to resolve customer inquiries, including Titles, Payments, Transportation and Arbitration
Present current ACV offerings, products, services and newest features to promote business.
Communicate with business owners and decision makers in a professional and courteous manner.
Meet or exceed all goals and KPIs set by management and the department.
Perform additional duties as assigned.

What you will need:

Ability to read, write, speak, and understand English.
High School Diploma or equivalent required
1 years administrative or customer service experience
Team Player at heart - mentoring, collaborating with and supporting the professional development of those around you.
Strong collaboration, time management, influencing and prioritization skills are critical to the success of this role.
Ability to be self-motivated and able to work independently.
Adapt quickly to shifting priorities and assist others during the process.
Fluent Spanish a plus.
Understanding of systems, CRMs, GSuite and Microsoft Office.
Must be able to remain in a stationary position for 50% or more of the work day.
Ability to use computer, including typing, navigating software applications, and using a mouse or track pad.
Able to push, pull, lift, or move up to 25 lbs. as needed.
Analytical thinking and problem-solving ability.
Written and oral communication ability.
Ability to communicate and effectively exchange information.
Ability to view and interpret information displayed on monitor(s), device screen(s), or physical mediums.
Ability to work in an open-office space for a majority of the time.
Travel may be required as needed.

#Ind123KW

Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

For information on our collection and use of your personal information, please see our Privacy Notice.

No immigration or work visa sponsorship provided for this position.

Compensation: The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

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