Jobs in the United States

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Added 5 mins ago
MC
Emergency Preparedness Coordinator - Public Works
Marion County
Salem, OR
- $37.22 to $49.79 USD / hour
…Stakeholder Preparedness Review (THIRA-SPR), maintains the county’s Capability Assessment and submits the Stakeholder Preparedness Report (SPR) to Oregon Emergency Management annually.…
Added 7 mins ago
EA
Mechanical Design Engineering Manager
Ensign-Bickford Aerospace & Defense Company
Simsbury, CT
- $160,000 to $190,000 USD / year
…and safety are essential. The Mechanical Design Engineering Manager leads EBAD's Mechanical Design organization and strengthens mechanical design capability across the product-development…
Added 16 mins ago
S
Program Manager, National Security - DHS
Skydio
Remote, United States
- $145,000 to $175,000 USD / year
Skydio is seeking a driven, customer-obsessed Program Manager to own a segment of our Department of Homeland Security (DHS) portfolio.
Added 22 mins ago
A
Assembler- Entry Level, Pay!! 18$-20$/hr
Aerotek
Florence, KY
- $18 to $20.7 USD / hour
Work under the direct, close supervision of a Manufacturing Supervisor, Line Manager, or other assigned management personnel.
Added 24 mins ago
Senior Technical Program Manager
Hewlett Packard Enterprise
All, CA · All, UT · All, AZ · All, OR · All, NV · All, WA
The Program Manager will also work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies,…
Added 30 mins ago
Tech Proj/Prog Manager III S
Applied Materials
Santa Clara, CA · Santa Clara
Establish governance, prioritization, and program management processes to drive execution across a broad stakeholder network.
Added 40 mins ago
Security & Emergency Services Manager
Vulcan Elements
Benson, NC · Durham, NC
As the Security and Emergency Services Manager you will own physical security and emergency preparedness for Vulcan Elements manufacturing operations, based primarily at the Benson, NC…
Added 42 mins ago
Mid-Level Control Account Manager
Leidos
Huntsville, AL
This position requires knowledge in the development, maintenance, and/or tracking of: Integrated Master Schedule (IMS), Performance Measurement Baseline (PMB), the change management…
Added 43 mins ago
AT
CMMC Compliance Analyst
Alvarez Technology Group
Salinas, CA
- $30 to $40 USD / hour
ATG is seeking a Compliance Analyst to deliver client-facing cybersecurity compliance, risk management, and governance services. This position will work directly with customers to assess…
Added 52 mins ago
MC
Senior Manager, Purchasing
Metropolitan Council
St Paul, MN
- $53.76 to $87.25 USD / hour
The Senior Manager, Purchasing provides enterprise-wide strategic direction for the Council's procurement function, shapes long-range purchasing strategy, and ensures purchasing needs are…
Added 52 mins ago
TB
Assistant Store Manager (125th & Harlem) Full Time
TD Bank, N.A.
NY
- Full-time
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow…
Added 52 mins ago
Assistant Store Manager - North Beverly, MA
TD Bank, N.A.
Beverly, MA
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow…
Added 53 mins ago
Maintenance Manager
Kraft Heinz Food Company Company
Davenport, IA
The Maintenance Manager leads the Davenport plant maintenance, reliability, utilities and plant engineering agenda to support safe, compliant, reliable and cost-effective operations. This…
Added 53 mins ago
TA Business Partner
Kraft Foods Group Brands LLC Company
Chicago, IL
…Business Partners, translating business priorities and future capability needs into proactive talent…
Added 55 mins ago
Human Resources Director
Illinois Public Health Institute
Chicago, IL
…employees on workforce strategy, employee relations, performance management, talent acquisition and retention, compensation, benefits, employee development, organizational culture, HR…
Added 58 mins ago
Senior Manager, Manufacturing Operations
Chromalloy
Windsor, CT
Our Total Rewards Program is designed to support you today and in the future.
Added 1 hour ago
Senior Program Manager, Navy Digital Modernization and Growth
Trinzic
Lexington Park, MD
KBR-Trinzic is seeking a Senior Program Manager to help Navy customers close priority mission and technology gaps in DevSecOps, Cyber, software delivery, digital engineering, data…
Added 1 hour ago
Post-Delivery (PD) Analyst - Washington DC
Serco
Annapolis, MD
Lead our PD support team and assist the Government PD Principal Assistant Program Manager (PAPM).
Added 1 hour ago
Post-Delivery (PD) Analyst - Washington DC 1
Serco
Annapolis, MD
Lead our PD support team and assist the Government PD Principal Assistant Program Manager (PAPM).
Added 1 hour ago
A
Excavation Construction Superintendent
Actalent
Chicago, IL
- $36 to $48 USD / hour
Pay and BenefitsThe pay range for this position is $36.00 - $48.00/hr. Individual compensation offered for this position within this range will depend on many factors, including…
Added 1 hour ago
Manager, HRIS
Direct Travel
United States
Direct Travel and ATPI are bringing their global workforce onto a single HR platform. Over a 16-month program, more than 30 countries are moving from separate local systems to Workday,…
Added 1 hour ago
Senior Manager, Cyber Security
Clinisys
Remote, United States
Working closely with the VP of IT / CIO | CISO, the Senior Manager will lead and develop cyber security professionals, coordinate activity across technology and business teams, and act as a…
Added 1 hour ago
Manager, Business Quality - Snacks
The Campbell's Company
Camden, NJ
This position will be responsible for business quality program execution across Corporate and our manufacturing sites. Key business partners will be food safety and quality sub functions &…
Added 1 hour ago
Manager, Business Quality - Meals & Beverages
The Campbell's Company
Remote, United States
This position will be responsible for business quality program execution across Corporate and our manufacturing sites. Key business partners will be food safety and quality sub functions &…
Added 1 hour ago
SO
Risk and Emergency Management Analyst (Management Analyst 5)
State of Washington
Lacey, WA
- $6,542 to $8,801 USD / month
Relationship Management – Demonstrated ability to cultivate long-term, strategic relationships with internal and external partners (e.g., Military Department, statewide committees, federal…

Active Aero Charter, LLC

Customer Operations Manager (3rd Shift)

Belleville, MI, United States

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Job details

Experience: 4 years of expedited logistics experience required.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is third shift, Sunday – Thursday 23.:30 p.m. – 07:30 a.m schedule.

About Ascent

Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction.

Our Guiding Principles

At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.

What You’ll Do The Customer Operations Manager supervises a team that provides timely communication with real time coordination to ensure we are exceeding customer expectations on every shipment. The Manager is efficient at multi-tasking, very capable at delegating assignments and tasks, demonstrating excellent customer service skills, and strong leadership qualities.

Support team members in making sound business decisions for the company ensuring on-time delivery and coverage of all shipments.
Maintain knowledge of all shifts job functions including job performance of all employees.
Coordinate employee work schedules and PTO on a regular basis to ensure coverage
Manage personnel needs of the department – work with Human Capital as needed.
Review all Key Performance metrics and take action to drive improved performance if metrics are below plan/goal
Oversee/Improve Delivery Assurance Management Processes and drive consistency across shifts.
Have knowledge of all departments as they affect customer service; maintain open communication with these departments; have occasional meetings for problem resolution as to how procedures affect the company as needed.
Participate in continuous improvement and other AOD cultural initiatives.
Manage issues and escalate within AOD Leadership Team as needed.
Work with AOD systems.
Work with Operations to:
Assist Agents in delivering superior customer service through the proper communication and access to customer requirements
Work with Quality Department and Customer Care to:
Identify service issues or improvement opportunities
Participate in investigating process failures for root cause to determine requirement to fail-safe and/or reduce such failures
Effectively communicate findings and resolution to customer
Assist with documenting processes and procedures in accordance with customer requirements as well as within AOD QMS standards.
Work with Training Department to:
Identify training requirements
Assist in the proper communication, documentation, and training of Agents

What You’ll Bring

Bachelor’s degree from four-year college or university; or equivalent combination of education and experience.
4 years of expedited logistics experience required.
Strong computer skills in Microsoft Windows, Word, Outlook and Excel preferred.
Basic geography knowledge preferred. Applicants should understand the locations of US States and Canadian Provinces – including major cities thereof.
Capability to pay attention to detail while multi-tasking.
Solid communications skills – both verbal and written.
Experience coordinating efforts and collaborating with various parties with conflicting agendas.
Ability to think and react quickly with a sense of urgency to time-sensitive problem situations.
Ability to remain calm during adverse conditions.
Ability to type a minimum of 30 w.p.m.
A positive attitude, ability to work independently and as part of a team.
Strong interpersonal skills including tact, diplomacy, and flexibility to work effectively with management, various departments, fellow Ascenters and customers.
Ability to find creative solutions to problems and possess the ability to inspire others to seek creative solutions.
Demonstrated performance of the following skillsets: customer service etiquette, quality mindset, “grace under pressure,” active listening, and commitment to excellence.
Ability to complete assignments with attention to detail and high degree of accuracy.
Working knowledge of key requirements for major customers.
Embody the Ascent Guiding Principles of “Play Hard, Play Smart, Play Together.”

Ascent’s Competitive Benefits

401(k) and employer matching
Life Insurance
Health, Dental, Vision Insurance
Short- & Long-Term Disability
Paid Time Off (PTO)
Employee Assistance Program
Paid Parental Leave
Employee Wellness Program
Paid Holidays
Employee Recognition Programs
Flexible Spending Account (FSA)
Tuition Reimbursement
Health Savings Account (HSA)
Overtime, Differential & Bonus Pay

Disclaimer: This job description indicates in a general way the nature and levels of work, knowledge, skills, abilities, and other essential functions; however, the job description isn’t designed to contain a comprehensive listing of activities, duties, or responsibilities an incumbent may be asked to perform.

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More about this job

Skills

Communication skills
Multitasking
Customer service
Leadership
Manage personnel
Process improvement
Documentation
Logistics
Computer skills
Microsoft Windows
Microsoft Word
Microsoft Outlook
Microsoft Excel
Attention to detail
React to events in time-critical environments
Work independently
Interpersonal skills
Active listening

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