Technical Writer

Job Title: Technical WriterJob DescriptionThe Technical Writer develops, writes, edits, and maintains high-quality quality management system (QMS) procedures, work instructions, forms, and supporting documentation for a regulated manufacturing environment. This role partners closely with process owners and subject-matter experts to ensure documentation accurately reflects current processes, responsibilities, controls, and requirements. The Technical Writer plays a key role in building and improving documentation systems from the ground up, creating clear, effective, and standardized materials that support operational excellence and reduce process variation, errors, and reliance on tribal knowledge.

Responsibilities

• Develop, write, edit, and maintain QMS procedures, work instructions, forms, and supporting documentation that clearly describe manufacturing and business processes.
• Partner with process owners and subject-matter experts to ensure documentation accurately reflects current processes, responsibilities, controls, and regulatory or quality requirements.
• Ensure all controlled documents comply with established document control, revision control, approval, distribution, and change-management requirements.
• Review existing documentation for accuracy, clarity, and usability, and convert legacy materials into a current, standardized format.
• Maintain consistent terminology, formatting, document structure, and writing standards across the entire QMS and related documentation.
• Develop clear and effective manufacturing work instructions, process maps, standard work documents, visual aids, process guides, training materials, and technical reference materials.
• Observe manufacturing and business processes directly on the floor to understand actual workflows and ensure documentation accurately represents how work is performed.
• Promote documentation practices that reduce process variation, errors, rework, and reliance on informal or tribal knowledge.
• Support the transition of organizational knowledge from informal or experience-based practices into controlled, repeatable, and auditable processes.
• Facilitate documentation development sessions with subject-matter experts and process owners to gather information and align on content.
• Ask effective technical and process-based questions to identify requirements, responsibilities, risks, controls, and interactions between processes.
• Develop training materials in collaboration with subject-matter experts for SOPs, work instructions, and forms, ensuring materials are clear and easy to follow.
• Apply process and systems thinking to structure documentation that supports operational excellence and continuous improvement.
• Manage multiple documentation projects and priorities in a fast-paced manufacturing environment while meeting tight deadlines.
• Collaborate across business functions to ensure documentation supports cross-functional workflows and aligns with quality and operational standards.

Essential Skills

• Proven technical writing and editing skills with excellent attention to detail.
• Experience writing standard operating procedures (SOPs) and manufacturing work instructions from scratch.
• Hands-on document control experience, including revision control and change control in a regulated environment.
• Experience working within regulated manufacturing quality systems and QMS frameworks such as ISO 9001 and AS9100.
• Strong understanding of business functions within a manufacturing context.
• Ability to maintain consistent terminology, formatting, and document structure across a large documentation set.
• Strong organizational skills and the ability to manage multiple priorities and projects simultaneously.
• Process and systems thinking approach to facilitate effective documentation and process mapping.
• Ability to meet tight deadlines while remaining detail-oriented and highly organized.
• Ability to collaborate effectively across business functions and with subject-matter experts to achieve documentation goals.
• Familiarity with engineering drawings, manufacturing processes, and configuration/change control.
• Experience with ERP, PLM, MES, SharePoint, electronic QMS, or document management systems.
• Requires 5+ years of professional experience, preferably in manufacturing, with a strong understanding of business processes.
• Bachelors degree in engineering, writing, or a technical field strongly preferred.

Additional Skills & Qualifications

• Experience working within an ISO 9001-certified environment.
• Experience with standards such as AS9100, ISO 14001, and ISO 9001.
• Familiarity with Lean Manufacturing, Operational Excellence, 5S, standard work, and value-stream mapping.
• Experience developing process maps, visual aids, and training materials for manufacturing and business processes.
• Comfort observing manufacturing processes directly on the floor to capture accurate workflows.
• Experience promoting documentation practices that reduce errors, rework, and process variation.
• Ability to facilitate documentation development sessions and lead discussions with process owners and subject-matter experts.
• Experience working with eQMS platforms and electronic document management systems is a plus.

Work EnvironmentThe role operates in a combination of office setting and manufacturing floor, providing both desk-based work and hands-on exposure to production processes. You will spend time in an office environment creating and managing documentation using tools such as ERP, PLM, MES, SharePoint, and electronic QMS systems, while also visiting the manufacturing floor to observe workflows and validate process details. The environment is fast-paced and focused on quality, operational excellence, and continuous improvement, offering the opportunity to build and improve documentation systems rather than only maintaining existing documents. Dress and behavior should be appropriate for both office and manufacturing areas, including adherence to any safety and operational guidelines in production spaces. Job Type & LocationThis is a Contract position based out of Warren, MA. Pay and BenefitsThe pay range for this position is $32.00 - $35.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Warren, MA. Application DeadlineThis position is anticipated to close on Nov 25, 2026. Workplace TypeThis is a fully onsite position in Warren,MA.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.