Jobs in the United States

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Project Engineer I
Sierra Nevada Corporation
Lone Tree, CO · Plano, TX
Qualifications You Must Have:
Added just now
Project Engineer I
Sierra Nevada Corporation
Lone Tree, CO · Plano, TX
Qualifications You Must Have:
Added just now
Designer III
Sierra Nevada Corporation
Plano, TX · Wichita, KS
Qualifications You Must Have:
Added 3 mins ago
Communications Product Manager
EnerSys Delaware Inc.
Reading, PA
Minimum 3-4 years of product management, life cycle, and/or marketing experience required
Added 5 mins ago
A
Product Manager (Fully Remote)
Aspirion
Columbus, GA
- $91,300 to $135,950 USD / year
For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging…
Added 7 mins ago
J
Senior Process Engineer
Jobot
Madison, WI
- $95,000 to $130,000 USD / year
9. Proficiency in using engineering software and tools.
Added 9 mins ago
Client Technology - Senior Software Engineering with AI Capabilities
EY
Oklahoma City, OK
Significant relevant experience in either an internal or external software or platform engineering role, or similar
Added 9 mins ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Oklahoma City, OK
We are looking for a hands-on technical leader who can translate complex business problems into scalable, production-ready decision systems. The ideal candidate combines strong machine…
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IT and Enterprise GTM Strategy, Director
Seeq
Remote, United States
This is a new director role for a strategic commercial leader who can define and build a new capability at Seeq.
Added 10 mins ago
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Director, Geospatial & Data Analytics
Scout Clean Energy
Remote, United States
- $155,000 to $175,000 USD / year
…capabilities that support site selection, project development, engineering, and construction across Scout's renewable energy portfolio. This position will lead the expansion of the…
Added 10 mins ago
SC
Associate Director, Power Systems Engineering
Scout Clean Energy
Remote, United States
- $170,000 to $200,000 USD / year
As Scout's Associate Director, Power Systems Engineering, you will lead the company's Power Systems Engineering function and serve as Scout's senior technical authority for electrical…
Added 10 mins ago
SC
Senior Director, Engineering
Scout Clean Energy
Remote, United States
- $220,000 to $250,000 USD / year
…Management & Operations, and Executive Leadership to align engineering activities with project priorities, business objectives, and organizational needs. This role serves as a key leader…
Added 12 mins ago
Tooling Engineer II
Howmet Aerospace
Tucson, AZ
Must have experience in high precision metal forming, product and process failure analysis · Must have a demonstrated record of achievement in problem solving
Added 14 mins ago
Senior Manager Robotics Engineering
Zimmer, Inc.
Austin, TX · Fremont, CA
…driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8…
Added 14 mins ago
P2
PSI Operations Coordinator
Paragon 28, Inc.
Englewood, CO
- $55,000 to $65,000 USD / year
…driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8…
Added 15 mins ago
PH
Director, Cloud Engineering
Pfizer Hellas AE
NY
- $176,600 to $294,300 USD / year
The Director of Cloud Engineering is a strategic technical leader responsible for shaping cloud architecture direction, evolving engineering practices, and ensuring our cloud platforms…
Added 16 mins ago
Operations Supervisor Night
Lowes
Garysburg, NC
As an industry leader, we invest in the people and technology needed to grow and win as a team.
Added 19 mins ago
H
Technical Lead Manager
Homebound
Remote, United States
- $150,000 to $200,000 USD / year
- 10+ years of professional software engineering experience, with a track record of shipping products that land real-world impact.
Added 19 mins ago
System Administrator, Enterprise Asset Management, Maximo
IDEXX Laboratories, Inc.
Westbrook, ME
You’ll monitor performance, tune systems for speed and efficiency, keep software current, and write scripts to automate system tasks.
Added 20 mins ago
Electronics Technician II
Leviton Manufacturing
Morganton, NC
For more than 120 years, Leviton has been powering innovation and connecting people to what matters most. As a global leader in electrical, lighting, data networking, and energy management…
Added 22 mins ago
Data Engineer
Derex Technologies Inc
St. Louis, MO
Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest…
Added 24 mins ago
Interconnects Project Developer
TC USA Services Inc
Charleston, WV
Collaborate with internal teams (engineering, measurement, operations, environmental, regulatory, land, etc.) and external partners to develop executable cost estimates, schedules, cash…
Added 26 mins ago
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Preconstruction Manager
Enerfab
Blue Ash, OH
- $120,000 to $150,000 USD / year
…industries. Founded in 1901, Enerfab has grown into an industry leader recognized for its capabilities, strong safety culture, and commitment to quality. As part of Quanta Services (NYSE:…
Added 29 mins ago
Assistant Superintendent Traveling Arkansas
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Metairie, LA
RNGD is a rapidly scaling organization emerging as a nationally recognized leader in construction through our unique Renegade mindset focused on innovation, creativity, and culture. The…
Added 29 mins ago
Senior Superintendent Traveling Mobile - Builders
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RNGD is a rapidly scaling organization emerging as a nationally recognized leader in construction through our unique Renegade mindset focused on innovation, creativity, and culture. The…

Actalent

Technical Support Specialist

Pleasant Prairie, WI, United States

$79,040 to $85,280 USD / year

Apply on usnlx.com About employer

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Job details

Pay: $79,040 to $85,280 USD / year
Experience: 35 years of experience in technical support or mechanical/electrical troubleshooting.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: Technical Support SpecialistJob Description

This role serves as the primary point of contact for customer technical support inquiries related to industrial equipment and systems. The Technical Support Specialist provides remote troubleshooting for mechanical and electrical issues, coordinates cross-functional support, and delivers clear guidance on equipment maintenance, repair, installation, and operation. The position focuses on delivering exceptional customer service, maintaining detailed technical documentation, and supporting continuous improvement initiatives within a collaborative, fast-paced environment.

Responsibilities

Serve as the primary point of contact for customer technical support inquiries related to equipment and systems.
Provide remote troubleshooting support for mechanical and electrical issues, including hands-on electromechanical problem-solving guidance.
Assist customers with equipment maintenance, repairs, installations, and operational best practices.
Coordinate and direct customer support requests to internal departments such as Service, Aftermarket Parts, Project Management, and Sales to ensure timely resolution.
Create, maintain, and improve technical documentation, including troubleshooting guides, service procedures, and knowledge base materials.
Develop service-related reports, support metrics, and operational analyses to monitor performance and identify trends.
Collaborate closely with Field Service Engineers and Project Managers to provide technical assistance and ensure consistent support.
Assist in training internal staff and customers on equipment operation, maintenance procedures, and new product lines.
Build and maintain strong customer relationships through professional, clear, and responsive communication.
Manage challenging customer situations with professionalism, empathy, and a solution-oriented approach.
Identify recurring service issues, analyze root causes, and recommend continuous improvement initiatives.
Maintain accurate records of support activities, customer communications, and issue resolutions in appropriate systems.
Travel within a multi-state region as needed to support onsite troubleshooting, installation assistance, and training.
Perform additional duties and responsibilities as assigned to support overall service and operational goals.

Essential Skills

35 years of experience in technical support or mechanical/electrical troubleshooting.
Hands-on mechanical and electrical troubleshooting experience, including electromechanical systems.
Strong understanding of industrial equipment, mechanical systems, and electrical schematics.
Ability to read and interpret electrical schematics, electrical diagrams, and mechanical drawings.
Customer-facing technical support experience with a strong customer service mindset.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities with the capacity to manage competing priorities.
Ability to collaborate effectively across departments and organizational levels.
Ability to work independently while contributing to a team-oriented environment.
Proficiency in Microsoft Office applications, including Word and Excel.
Strong analytical and problem-solving abilities.
Commitment to delivering exceptional customer support and service excellence.

Additional Skills & Qualifications

Associates or Bachelors degree in a technical field preferred.
Experience supporting industrial or water/wastewater equipment preferred.
Experience working with ERP systems, CRM platforms, or service management software is a plus.
Adaptability to changing priorities, schedules, and operational requirements.
Ability to travel approximately 1020% within a multi-state region as needed, with flexibility to support higher travel demands when required.
Interest in career growth opportunities into management or field service technician roles.

Work Environment

This position operates in a combination of office and field-based settings. In the office, you work in a collaborative, fast-paced technical support environment focused on customer success and continuous improvement, using standard business software and technical tools to support customers remotely. Field work includes occasional travel to customer sites within a multi-state region to provide onsite troubleshooting, installation assistance, and training, particularly in industrial and water/wastewater environments. The role involves regular interaction with cross-functional teams, including Service, Aftermarket Parts, Project Management, Sales, and Field Service Engineers, in a professional and team-oriented atmosphere.

Job Type & Location

This is a Permanent position based out of Pleasant Prairie, WI.

Pay and Benefits

The pay range for this position is $79040.00 - $85280.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

401, health, dental, vision

Job Type & Location

This is a Permanent position based out of Pleasant Prairie, WI.

Application Deadline

This position is anticipated to close on Nov 10, 2026.

Workplace Type

This is a fully onsite position in Pleasant Prairie,WI.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply on usnlx.com About employer

More about this job

Skills

Technical support
Troubleshooting
Equipment maintenance
Problem solving
Assist customers
Customer service
Project management
Sales
Documentation
Communication skills
Process improvement
Troubleshooting electrical systems
Mechanical systems
Circuit diagrams
Technical drawings
Multitasking
Work independently
Microsoft Office
Microsoft Word
Microsoft Excel
ERP
Adaptability

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Work requirements

Jobs in the United States