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Added 1 min ago
SCADA Engineer I
Panasonic
Sparks, NV
The SCADA Engineer I supports the maintenance, configuration, and operation of the SCADA system at Panasonic's Gigafactory. The Engineer assists with system monitoring, troubleshooting,…
Added 1 min ago
Lead Specialist, AI Scientist
Pearson
Remote, United States
We are seeking a Lead Specialist, Applied AI Systems Engineer, to design, build, and continuously improve the intelligent systems that support Pearson’s work developing the next generation…
Added 7 mins ago
(Sr.) Engineer I (II)
PJM Interconnection, L.L.C.
Audubon, PA
Ability to troubleshoot and provide technical support
Added 7 mins ago
(Sr.) (Lead) (Principal) Analyst/Engineer (II)
PJM Interconnection, L.L.C.
Audubon, PA
Ability to troubleshoot and provide technical support
Added 13 mins ago
M
Software Engineer 2 - CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
We are looking for a Software Engineer 2 - CoreAI to join the Azure Functions Platform team. In this role, you will design, build, operate, and maintain core platform components and…
Added 15 mins ago
TT
Senior Software Engineer, Backend
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $400,000 USD / year
- A degree in computer science or a related technical field is preferred.
Added 17 mins ago
AC
Senior Silicon Systems Engineer
Atom Computing
Austin, TX · Boulder, CO
- $140,000 to $160,000 USD / year
Support customer interactions, including government program reviews, technical interchange meetings, and milestone reporting.
Added 17 mins ago
Staff Software Engineer - IAM
General Motors
Honolulu, HI
Bachelor’s degree or higher in Computer Science, Software Engineering, Cybersecurity, or a related technical field (or equivalent practical experience).
Added 17 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Honolulu, HI
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 17 mins ago
T
Cyber Countermeasure Specialist
TEKsystems
Honolulu, HI
- $60 to $65 USD / hour
We are seeking a Cyber Countermeasure Specialist to support mission-critical cyber defense operations within a highly secure environment. This role is responsible for engineering,…
Added 17 mins ago
Senior Data Engineer
Highmark Health
Honolulu, HI
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 17 mins ago
Entry level Electrical Engineer
Jacobs
Honolulu, HI
We're seeking an Entry Level Electrical Engineer to join our Federal Buildings team in Honolulu, HI. You'll work alongside experienced engineers, architects, and project professionals on…
Added 17 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Honolulu, HI
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 19 mins ago
Principal Engineer, Applied AI & Build Standards
Best Buy
Richfield, MN
As the Principal Engineer on Best Buy’s Applied AI & Build Standards team, you will set our technical direction. You’ll decide how the platform is built and how agents earn trust, with one…
Added 20 mins ago
M
Sr. Software Engineer
Microsoft
WA · VA · GA · Redmond, WA · Reston, VA · Atlanta, GA · Redmond · Reston · Atlanta
- $119,800 to $261,000 USD / year
Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java,…
Added 20 mins ago
M
Data Center Critical Environment Mechanical Engineer
Microsoft
IL · Chicago, IL · Chicago
- $102,100 to $219,200 USD / year
Master's Degree in Mechanical Engineering, or related field AND 1+ years' related technical engineering experience OR Bachelor's Degree in Mechanical Engineering, or related field AND 2+…
Added 22 mins ago
M
Senior Technical Support Engineer
Microsoft
United States
- $86,100 to $187,400 USD / year
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Sr Technical Support Engineer, you will own, troubleshoot, and…
Added 22 mins ago
M
Senior Software Engineer - Minecraft
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java,…
Added 22 mins ago
M
Software Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java,…
Added 22 mins ago
M
Principal Software Engineer
Microsoft
United States
- $142,800 to $304,200 USD / year
Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java,…
Added 23 mins ago
M
Software Engineering II - AI Compiler Engineer
Microsoft
United States
- $102,100 to $219,200 USD / year
We are seeking a Software Engineer II - AI Compiler Engineer to join the Maia Code-gen team. You will work on the fundamental mechanisms for building and deploying application code to…
Added 23 mins ago
M
Software Engineer
Microsoft
BC, CA
- $67,700 to $133,600 CAD / year
As a Software Engineer, you will contribute to software and platform capabilities that support data connectivity and transformation. You will work alongside engineers, product managers, and…
Added 23 mins ago
Senior Data Engineer
Highmark Health
Augusta, ME
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 23 mins ago
HT
Field Service Engineer
Honeywell Technologies
Augusta, ME
- $35.82 to $44.83 USD / hour
As a Field Service Engineer here at Honeywell, you will provide technical expertise and support to ensure the successful installation, maintenance, and repair of Honeywell Building…
Added 33 mins ago
Engineer II-Sensor Test & Evaluation
Earthscope Consortium, Inc.
Socorro, NM
The Engineer II (EII) manages and implements multiple field projects of varying complexity to provide technical support for geophysical instruments and networks. The incumbent will arrange…

Actalent

Technical Support Engineer

Sussex, WI, United States

$92,000 USD / year

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Job details

Pay: $92,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Technical Support EngineerJob DescriptionAs a Technical Support Engineer, you will diagnose and resolve issues related to OEM equipment including dynos, control systems, VFDs, PLCs, and test cells. You will troubleshoot pump systems, identify and resolve sensor-related faults, and apply basic electrical troubleshooting skills. You will also interpret schematics, wiring diagrams, and equipment manuals to guide customers through solutions, conduct remote diagnostic sessions, and support parts identification requests.

Responsibilities

Diagnose and resolve issues related to OEM equipment such as dynos, control systems, VFDs, PLCs, and test cells.
Troubleshoot pump systems, including hydraulic and cooling circuits, flow rates, pressure faults, cavitation, seal failures, and pump-motor coupling issues.
Identify and resolve sensor-related faults, including calibration drift, signal loss, and wiring faults for temperature, pressure, flow, speed, and torque sensors.
Apply basic electrical troubleshooting skills, including continuity checks, voltage/current measurement, relay and contactor diagnosis, fuse and breaker faults, and motor circuit verification.
Interpret schematics, wiring diagrams, P&IDs, and equipment manuals to guide customers through step-by-step solutions.
Conduct remote diagnostic sessions via AnyDesk or equivalent remote shadowing tools.
Support parts identification requests with accuracy, ensuring the correct part and application.
Engage Engineering and SME teams for Level 3 issues beyond current knowledge to drive resolution while maintaining full case ownership.
Act as the primary technical resource during active customer engagements, prioritizing field calls to minimize on-site delays.
Own the case from first contact to confirmed resolution, ensuring continuity and closing the ticket.
Coordinate and facilitate Field Tech dispatch or on-site engagement when field support is required, maintaining full case ownership.
Track all field-assist tickets separately to monitor response time, resolution time, and first-contact resolution rate for field-originated cases.

Essential Skills

Customer service
Troubleshooting
Product support
Mechanical expertise

Additional Skills & Qualifications

Ability to interpret schematics, wiring diagrams, and equipment manuals
Experience with remote diagnostic tools such as AnyDesk
Strong communication skills for maintaining customer relationships

Work EnvironmentThis position is based in an office environment. It is a great opportunity to build and grow within the team. There are currently three openings to expand this team, representing a significant push for the company. Job Type & LocationThis is a Permanent position based out of Sussex, WI. Pay and BenefitsThe pay range for this position is $92000.00 - $92000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Health Benefits, 401k, bonuses Job Type & LocationThis is a Permanent position based out of Sussex, WI. Application DeadlineThis position is anticipated to close on Nov 17, 2026. Workplace TypeThis is a fully onsite position in Sussex,WI.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Technical support
Control systems
Troubleshoot
Troubleshooting electrical systems
Electrical wiring diagrams
Prioritization
Customer service
Troubleshooting
Communication skills
Customer relations

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