Jobs in the United States

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Mechanical Engineer III, Flexible Instruments
Intuitive
Sunnyvale, CA
The Mechanical Engineer, Advanced Energy, is responsible for the technical development of advanced energy products at Intuitive. Their focus will be on the mechanical/electrical design of…
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Senior Robotic Algorithm and Controls Engineer
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Engineer/Sr Engineer, IT Software
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…deployment, management, and maintenance of software applications that support business processes and user needs. This includes development, application lifecycle management, requirement…
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Production Shift Manager - Nights
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United States
…manager who efficiently improves Quality, Human Safety, and Product Cost Conversion while engaging and developing talent. The Shift Manager is responsible for delivering operational targets…
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Logistic Leader - 1st Shift
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United States
Goal Setting and Measurement - With the general guidance of the VSM Support or Plant Manager, support of the Continuous Improvement Engineer, establish area and individual performance…
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Staff Engineer, Electrical Engineering
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The Staff Electrical Design Engineer is responsible for the design, development, analysis, and implementation of electrical power, control, and instrumentation of the fuel cell electrical…
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Senior Scientist, Systems Engineer (Palm Bay, FL)
L3Harris Technologies
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Process Engineer II
diasorinsp
AUSTIN, TX
The Process Engineer II will serve as a technical leader responsible for optimizing manufacturing processes, driving cost efficiency, enhancing quality, and supporting scalability through…
Added 2 mins ago
Software Engineer III ( Adobe Tech Lead)
The Toronto-Dominion Bank (Canada)
Mount Laurel, NJ
The Software Engineer III ( Adobe Tech Lead) leads the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall accountability for the technical…
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Design Engineer-Mechanical
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Hagerstown, IN
Specify, locate and validate Chassis, Powertrain, Pneumatic and Hydraulic components which meet product design goals while complying with government regulations and supplier installation…
Added 3 mins ago
Production Shift Manager - Nights
Royal Canin USA Inc
United States
…manager who efficiently improves Quality, Human Safety, and Product Cost Conversion while engaging and developing talent. The Shift Manager is responsible for delivering operational targets…
Added 3 mins ago
Logistic Leader - 1st Shift
Northwestern Flavors, LLC - 0530
United States
Goal Setting and Measurement - With the general guidance of the VSM Support or Plant Manager, support of the Continuous Improvement Engineer, establish area and individual performance…
Added 3 mins ago
Platform Engineer
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Des Moines, IA
As a Platform Engineer supporting the Health Services teams, you will play a key leadership role in advancing Wellmark's engineering capabilities and delivering scalable, resilient, and…
Added 3 mins ago
Sr. Manufacturing Engineer
Coherent Corp. US
Saxonburg, PA · Newark, DE · Dallas, TX
The Senior Manufacturing Engineer - Advanced Thermal Management will support the transition of Coherent’s advanced thermal management products from development into repeatable,…
Added 5 mins ago
Senior Data Engineer (US)
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As a Senior Data Engineer on our team, you’ll bring deep expertise and strong opinions to complex problems. You’ll lead technical workstreams, mentor others, and help define what great…
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Senior Planning & Optimization Advisor/Engineer – NG & NGLs
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The Senior Planning & Optimization Advisor(Engineer) will develop and operationalize integrated planning and optimization processes, decision-support models, and tools by embedding…
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BSR Noise & Vibration Engineer
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As a BSR Noise & Vibration engineer, you will quantify noises, facilitate user studies, and establish thresholds in lab and factory environments. You will collaborate with cross functional…
Added 6 mins ago
Senior Process Engineer
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Provides support on new product launch tooling, providing the manufacturing input for development of new process and improvements to existing processes and tooling.
Added 7 mins ago
Mechanical Engineer - Heat and CBRN
HDT
Geneva, OH
…industrial customers, is looking for a dynamic, hands-on Mechanical Engineer in Geneva, OH. This engineer will develop heater systems and Chemical, Biological, Radiological Nuclear (CBRN)…
Added 11 mins ago
ZZ
Senior Software Development Engineer
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Remote, United States
- $156,200 to $262,600 USD / year
…technical decisions for moderately complex initiatives within a product or platform…
Added 11 mins ago
Senior Mechanical Engineer (onsite)
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Added 11 mins ago
HB
Engineer
Hyatt Braintree
Braintree, MA
- $22.17 USD / hour
…individual performance, we create excellent opportunities and support career advancement, and we share in World of Hyatt Associate Benefits which include discounted room nights at any Hyatt…
Added 11 mins ago
Packaging Engineer III
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Lead and execute packaging development and sustainability initiatives in support of R&D projects and evolving global packaging requirements. The engineer will drive the design,…
Added 12 mins ago
Senior Software Engineer
INSPYR Solutions
Burbank, CA
Senior Software Engineer (IAM Engineering) - Long Term Project - Burbank, CA
Added 12 mins ago
Senior Software Engineer
INSPYR Solutions
Burbank, CA
Senior Software Engineer (IAM Engineering) - Long Term Project - Burbank, CA

Actalent

Technical Support Engineer

Sussex, WI, United States

$92,000 USD / year

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Job details

Pay: $92,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Technical Support EngineerJob DescriptionAs a Technical Support Engineer, you will diagnose and resolve issues related to OEM equipment including dynos, control systems, VFDs, PLCs, and test cells. You will troubleshoot pump systems, identify and resolve sensor-related faults, and apply basic electrical troubleshooting skills. You will also interpret schematics, wiring diagrams, and equipment manuals to guide customers through solutions, conduct remote diagnostic sessions, and support parts identification requests.

Responsibilities

Diagnose and resolve issues related to OEM equipment such as dynos, control systems, VFDs, PLCs, and test cells.
Troubleshoot pump systems, including hydraulic and cooling circuits, flow rates, pressure faults, cavitation, seal failures, and pump-motor coupling issues.
Identify and resolve sensor-related faults, including calibration drift, signal loss, and wiring faults for temperature, pressure, flow, speed, and torque sensors.
Apply basic electrical troubleshooting skills, including continuity checks, voltage/current measurement, relay and contactor diagnosis, fuse and breaker faults, and motor circuit verification.
Interpret schematics, wiring diagrams, P&IDs, and equipment manuals to guide customers through step-by-step solutions.
Conduct remote diagnostic sessions via AnyDesk or equivalent remote shadowing tools.
Support parts identification requests with accuracy, ensuring the correct part and application.
Engage Engineering and SME teams for Level 3 issues beyond current knowledge to drive resolution while maintaining full case ownership.
Act as the primary technical resource during active customer engagements, prioritizing field calls to minimize on-site delays.
Own the case from first contact to confirmed resolution, ensuring continuity and closing the ticket.
Coordinate and facilitate Field Tech dispatch or on-site engagement when field support is required, maintaining full case ownership.
Track all field-assist tickets separately to monitor response time, resolution time, and first-contact resolution rate for field-originated cases.

Essential Skills

Customer service
Troubleshooting
Product support
Mechanical expertise

Additional Skills & Qualifications

Ability to interpret schematics, wiring diagrams, and equipment manuals
Experience with remote diagnostic tools such as AnyDesk
Strong communication skills for maintaining customer relationships

Work EnvironmentThis position is based in an office environment. It is a great opportunity to build and grow within the team. There are currently three openings to expand this team, representing a significant push for the company. Job Type & LocationThis is a Permanent position based out of Sussex, WI. Pay and BenefitsThe pay range for this position is $92000.00 - $92000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Health Benefits, 401k, bonuses Job Type & LocationThis is a Permanent position based out of Sussex, WI. Application DeadlineThis position is anticipated to close on Nov 17, 2026. Workplace TypeThis is a fully onsite position in Sussex,WI.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Technical support
Control systems
Troubleshoot
Troubleshooting electrical systems
Electrical wiring diagrams
Prioritization
Customer service
Troubleshooting
Communication skills
Customer relations

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