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Information Security Engineer - Cyber Threat Intelligence
U.S. Bank
Irving, TX
U.S. Bank is seeking a hands-on Information Security Engineer to develop Python-based automation and AI-enabled technology supporting our Cyber Threat Intelligence organization. This role…
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Software Engineer - Clinical Software
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Irving, TX
The engineering environment supports advanced AI coding assistants and agentic workflows across design, implementation, and test generation. Characterization tests and golden-master replay…
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Senior IAM & Information Security Engineer
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Identity Security Architect – Entra ID / IAM / Zero Trust
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- $60 to $70 USD / hour
Design identity-risk models supporting adaptive authentication, authorization, continuous verification, and Zero Trust access decisions.
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Senior Principal Engineer
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GET Engineering is seeking an experienced Senior Principal Engineer – AI and Engineering Excellence to lead the technical strategy and evolution of our cloud platform, developer experience,…
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Secret Model-Based Systems Engineer (MBSE)
Insight Global
San Antonio, TX
Our client is seeking a Model-Based Systems Engineer to support the development of complex defense systems throughout the systems engineering lifecycle.
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Staff Engineer, Mechatronics Design
Celestica
Houston, TX
We are seeking a high-caliber Mechatronics Engineer to serve as a global Subject Matter Expert (SME) in the design and implementation of complex Semiconductor capital equipment and…
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K
Lead Mechanical Engineer
Kiewit
Dallas, TX · Fort Worth, TX · Houston, TX
- $100,000 USD / year
We are hiring a Lead Mechanical Engineer to support our Industrial team. This position is critical to delivering safe, efficient, and resilient EPC and Design build projects across our…
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GNC Engineer III
Capgemini
Houston, TX
Design and develop controls and localization algorithms for ground vehicles.
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Sr. Full Chip Physical Verification Engineer (Silicon Engineering)
SpaceX
Austin, TX
We are seeking a motivated, proactive, and intellectually curious engineer who will work alongside world-class cross-disciplinary teams (systems, firmware, architecture, design, validation,…
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Principal Design Verification Engineer (Silicon Engineering)
SpaceX
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We are seeking a motivated, proactive, and intellectually curious engineer who will work alongside world-class cross-disciplinary teams (systems, firmware, architecture, design, validation,…
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Mechanical Engineer 1 (Entry-Level) - Nuclear (Summer 2027)
Sargent & Lundy
Phoenix, AZ
There is the potential for you to travel to client and vendor offices for design reviews and to plant site locations for construction coordination and field verification of designs
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Lead Software Engineer
Evolent
Austin, TX
The Lead Software Engineer leads the design, development, and delivery of the web user experience for the Evolent Platform. This role defines the front-end architecture and technical…
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RTL Design Engineer, TPU Compute
Google
Austin, TX
…behind products loved by millions worldwide, and leverage your design and verification expertise to verify complex digital designs, with a specific focus on TPU architecture and its…
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Consulting Engineer (Planning & Project Development) - Austin Energy
Austin Energy
Austin, TX
- $118,900 to $152,200 USD / year
Austin Energy's Corporate Support Services Division, Planning and Project Development Section, seeks a Consulting Engineer to manage a diverse portfolio of vertical and horizontal…
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Software Engineer - Terraform Foundations
IBM
Austin, TX
…work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and…
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SoC Physical Design Engineer
Meta
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…through architecture, firmware, and algorithms. As a Physical Design Engineer, you will collaborate closely with System-on-Chip (SoC) architects, front-end and back-end hardware designers,…
Added 3 mins ago
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ENGINEER V – CHIEF OPERATIONS INTEGRATOR (COI)
Integrity Communications Solutions
Colorado Springs, CO
- $145,000 to $160,000 USD / year
Strong understanding of complex System-of-Systems environments and the relationships among operations, requirements, design, integration, test, training, logistics, and sustainment
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Chief Engineer, USMC Air Defense Programs
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Huntsville, AL · Irvine, CA · Seattle, WA · Washington, DC
Portfolio technical authority. Serve as Chief Engineer for Air Defense's U.S. Marine Corps programs. Own system architecture, integration strategy, fielding readiness, and sustainment…
Added 6 mins ago
Product Engineer I
Plexus Corp.
Neenah, WI
…Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical…
Added 7 mins ago
Specialist, Test Engineer
L3Harris Technologies
San Diego, CA
We are seeking an experienced Test Engineer to support the design verification, characterization, and integration of automated RF test systems and subsystems (ATS). The ideal candidate will…
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Senior Systems Engineer, Neuromodulation
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Support risk management, verification and validation, system characterization, regulatory documentation, design reviews, and commercialization activities.
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Systems Engineer - CT
GE HEALTHCARE
Waukesha, WI
The Systems Engineer has the responsibility to design and develop photon counting CT products delivering customer workflow, feature functionality, product quality, reliability,…
Added 8 mins ago
Senior Systems Engineer - CT
GE HEALTHCARE
Waukesha, WI
The Senior Architect Systems Engineer has the responsibility to design and develop photon counting CT products delivering customer workflow, feature functionality, product quality,…
Added 9 mins ago
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Professional Engineer 1 (Civil/Transportation) - NYHELPS
Transportation, Department of
Albany, NY
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Under the direct supervision of a Professional Engineer 2, Professional Engineer 1 will provide oversight and guidance related to the various phases of the Local Let program within the…

Actalent

Technical Support Engineer

Sussex, WI, United States

$92,000 USD / year

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Job details

Pay: $92,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Technical Support EngineerJob DescriptionAs a Technical Support Engineer, you will diagnose and resolve issues related to OEM equipment including dynos, control systems, VFDs, PLCs, and test cells. You will troubleshoot pump systems, identify and resolve sensor-related faults, and apply basic electrical troubleshooting skills. You will also interpret schematics, wiring diagrams, and equipment manuals to guide customers through solutions, conduct remote diagnostic sessions, and support parts identification requests.

Responsibilities

Diagnose and resolve issues related to OEM equipment such as dynos, control systems, VFDs, PLCs, and test cells.
Troubleshoot pump systems, including hydraulic and cooling circuits, flow rates, pressure faults, cavitation, seal failures, and pump-motor coupling issues.
Identify and resolve sensor-related faults, including calibration drift, signal loss, and wiring faults for temperature, pressure, flow, speed, and torque sensors.
Apply basic electrical troubleshooting skills, including continuity checks, voltage/current measurement, relay and contactor diagnosis, fuse and breaker faults, and motor circuit verification.
Interpret schematics, wiring diagrams, P&IDs, and equipment manuals to guide customers through step-by-step solutions.
Conduct remote diagnostic sessions via AnyDesk or equivalent remote shadowing tools.
Support parts identification requests with accuracy, ensuring the correct part and application.
Engage Engineering and SME teams for Level 3 issues beyond current knowledge to drive resolution while maintaining full case ownership.
Act as the primary technical resource during active customer engagements, prioritizing field calls to minimize on-site delays.
Own the case from first contact to confirmed resolution, ensuring continuity and closing the ticket.
Coordinate and facilitate Field Tech dispatch or on-site engagement when field support is required, maintaining full case ownership.
Track all field-assist tickets separately to monitor response time, resolution time, and first-contact resolution rate for field-originated cases.

Essential Skills

Customer service
Troubleshooting
Product support
Mechanical expertise

Additional Skills & Qualifications

Ability to interpret schematics, wiring diagrams, and equipment manuals
Experience with remote diagnostic tools such as AnyDesk
Strong communication skills for maintaining customer relationships

Work EnvironmentThis position is based in an office environment. It is a great opportunity to build and grow within the team. There are currently three openings to expand this team, representing a significant push for the company. Job Type & LocationThis is a Permanent position based out of Sussex, WI. Pay and BenefitsThe pay range for this position is $92000.00 - $92000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Health Benefits, 401k, bonuses Job Type & LocationThis is a Permanent position based out of Sussex, WI. Application DeadlineThis position is anticipated to close on Nov 17, 2026. Workplace TypeThis is a fully onsite position in Sussex,WI.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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More about this job

Skills

Technical support
Control systems
Troubleshoot
Troubleshooting electrical systems
Electrical wiring diagrams
Prioritization
Customer service
Troubleshooting
Communication skills
Customer relations

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