Quality Supervisor

Job Title: Quality SupervisorJob DescriptionThe Quality Supervisor leads quality assurance and food safety activities in a candy packaging facility, ensuring all operations meet regulatory, customer, and internal standards. This role oversees quality programs, drives continuous improvement, and provides hands-on leadership to a team of quality technicians while supporting corporate and plant initiatives.Responsibilities

• Take accountability for quality and food safety practices during all packaging operations.
• Maintain product holds and develop effective corrective and preventive actions (CAPA) using root cause analysis, and monitor CAPA implementation for effectiveness.
• Schedule and approve timecards in the time and attendance system, assign daily tasks, and provide ongoing training and mentoring to quality staff.
• Monitor quality processes and procedures to ensure effectiveness, compliance, and continuous improvement across the facility.
• Initiate and track nonconformance reports (NCRs) and CAPAs for all deviations from quality or food safety standards.
• Serve as an active member of the internal audit team and participate in scheduled food safety and Good Manufacturing Practices (GMP) facility audits.
• Coordinate and oversee pre-operational, post-operational, and glass/brittle plastic inspections to minimize contamination risks.
• Act as a communication liaison between plant management and quality staff to support corporate and plant-driven quality and food safety initiatives.
• Contribute as part of the food safety team by maintaining the food safety plan and updating standard operating procedures (SOPs) as required.
• Ensure associates at all levels receive training on quality and food safety programs and verify training effectiveness.
• Collaborate with other supervisors and managers to share best practices and drive consistency in quality processes.
• Perform and maintain the environmental monitoring program, including sampling and testing of the production environment.
• Manage the product testing program, including testing for allergens, contaminants, and other critical food safety parameters.
• Trend monthly key performance indicator (KPI) data for the Quality Manager and assist in preparing quality and food safety reports for leadership.

Essential Skills

• Minimum 5 years of experience in food quality or an equivalent food industry quality assurance role.
• Experience testing allergens, contaminants, and other critical food safety parameters.
• Strong knowledge of food safety principles and practices, including HACCP and preventive controls.
• 6 months to 1 year of proven leadership experience in a quality or operations environment.
• Demonstrated experience conducting and supporting CAPA investigations, including root cause analysis.
• Hands-on experience with GFSI-based audits and standards.
• Ability to manage and monitor quality processes, NCRs, CAPAs, and KPI trends.
• Strong communication skills to effectively liaise between management and quality staff.
• Ability to train and mentor associates at all levels on quality and food safety programs.
• Proficiency in using time and attendance systems for scheduling and approving timecards.
• Detail-oriented approach with strong organizational and documentation skills.

Additional Skills & Qualifications

• Bachelors degree, preferably in food science, quality, microbiology, or a related field.
• HACCP certification.
• PCQI (Preventive Controls Qualified Individual) certification.
• Experience participating in internal food safety and GMP audits.
• Experience coordinating pre-op, post-op, and glass/brittle plastic inspections.
• Experience managing environmental monitoring and product testing programs.
• Experience preparing and presenting quality and food safety reports for leadership.
• Demonstrated ability to drive continuous improvement in quality systems and processes.

Work EnvironmentThis role is based in a candy packaging facility where finished candy products are packaged rather than manufactured onsite. The position primarily supports 2nd shift, typically from 3:00 p.m. to 12:00 a.m. The Quality Supervisor oversees approximately seven direct reports on 2nd shift and supports a broader team of about twenty quality technicians across all shifts. The environment follows strict food safety, GMP, and quality standards, including routine inspections, environmental monitoring, and product testing. Team members work closely with production and leadership to maintain a clean, safe, and compliant facility, with appropriate attire and hygiene practices required for food packaging operations. Job Type & LocationThis is a Permanent position based out of Dekalb, IL. Pay and BenefitsThe pay range for this position is $88000.00 - $95000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.strong benefits including PTO Job Type & LocationThis is a Permanent position based out of Dekalb, IL. Application DeadlineThis position is anticipated to close on Nov 18, 2026. Workplace TypeThis is a fully onsite position in Dekalb,IL.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

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San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.