Job Title: PhlebotomistJob DescriptionThis Phlebotomist role focuses on accurately obtaining blood samples through venipuncture and capillary collection with minimal patient discomfort while providing compassionate care to patients ranging from infants to geriatric individuals. The position ensures specimen integrity by strictly following laboratory procedures for collection, handling, and processing, and by adhering to departmental policies for quality control, quality assurance, safety, and compliance. The role also supports a womens health clinic that serves patients who are pregnant, trying to conceive, or experiencing pregnancy loss, requiring professionalism, empathy, and discretion at all times.
Responsibilities
- Perform accurate venipuncture and capillary blood collection while minimizing patient discomfort and providing courteous, professional care.
- Follow all laboratory procedures for specimen collection, handling, and processing to ensure specimen integrity.
- Correctly identify patients using approved identifiers and properly label all specimens to maintain accurate patient information and prevent errors.
- Select and use the appropriate tubes, containers, transport media, and storage temperatures for each test type.
- Determine and follow the proper priority for specimen collection based on test requirements and clinical urgency.
- Follow established guidelines for missed draws, recollects, and difficult venipuncture situations, seeking assistance when appropriate.
- Use job knowledge, sound judgment, and problem-solving skills to maintain high-quality standards in all aspects of specimen collection and processing.
- Utilize available resources, manuals, and systems to ensure proper collection and processing of requested tests.
- Respond to inquiries regarding test information and basic customer-related issues in a professional and helpful manner.
- Understand and follow all safety, infection control, and OSHA Bloodborne Pathogen guidelines during all procedures.
- Comply with all laboratory compliance policies and procedures, including those related to regulatory and ethical standards.
- Understand and adhere to all HIPAA guidelines, maintaining strict confidentiality of Protected Health Information (PHI).
- Participate in departmental quality assurance and quality control programs to support continuous improvement.
- Participate in laboratory training programs and ongoing education as required.
- Manage time effectively by performing procedures promptly and establishing appropriate priorities for workload.
- Use supplies efficiently with minimal waste while maintaining quality standards.
- Operate laboratory and clinic equipment, such as centrifuges, computers, telephones, and manual pipettes, to maximize efficiency and minimize downtime.
- Use unstructured time constructively to support departmental needs and maintain workflow.
- Maintain a service-oriented relationship with patients, providers, and laboratory customers, promoting a positive patient experience.
- Respect and protect the confidentiality of all patient and customer information at all times.
- Contribute to a positive work environment by demonstrating professionalism, patience, and teamwork.
- Perform miscellaneous duties and tasks as assigned within designated time frames.
- Promote quality patient and client relations by serving as a professional role model and liaison between the laboratory and its customers.
- Communicate effectively in written, verbal, face-to-face, telephone, and computer-based formats.
- Access PHI only when required to fulfill job duties and follow all privacy and security standards related to PHI.
Essential Skills
- Demonstrated proficiency in phlebotomy, including venipuncture and capillary blood collection.
- Ability to perform blood draws accurately and safely, including geriatric blood draw experience.
- Experience or training in specimen collection and processing, including handling, labeling, and storage.
- Strong attention to detail to ensure correct patient identification and accurate specimen labeling.
- Knowledge of proper tubes, containers, transport media, and storage requirements for various tests.
- Understanding of laboratory priorities and the ability to determine appropriate collection order.
- Knowledge of and adherence to safety, infection control, and OSHA Bloodborne Pathogen guidelines.
- Knowledge of and adherence to HIPAA regulations and confidentiality requirements.
- Ability to maintain patient confidentiality and handle sensitive patient information with discretion.
- Effective communication skills at all levels within the laboratory and with laboratory customers.
- Ability to read and write clearly to follow written procedures and document information accurately.
- Strong customer service skills with a patient, professional, and compassionate demeanor.
- Ability to work with minimal direction while knowing when to consult with supervisors.
- Physical ability to perform light to medium lifting and carrying of up to 50 pounds and to perform required motions such as pushing, pulling, reaching, grasping, pinching, twisting, and climbing under or around equipment.
- Visual ability to distinguish color, size, shape, and motility as needed for specimen and equipment assessment.
- Ability to hear audible alarms on temperature-monitored equipment and automated analyzers.
Additional Skills & Qualifications
- High School Diploma or GED.
- Phlebotomy certification preferred, such as certification by the American Society of Phlebotomy Technicians.
- Minimum of training or experience in specimen collection and/or processing.
- Preferred: two years of laboratory training or experience in specimen collection and processing.
- Professional demeanor suitable for a womens health clinic environment and patients experiencing sensitive situations such as pregnancy and pregnancy loss.
- Demonstrated patience, empathy, and strong interpersonal skills when working with patients and clinical staff.
- Ability to operate general laboratory equipment, including telephones, computer keyboards and monitors, centrifuges, and manual pipettes.
- Comfort working under time constraints and in occasional crisis situations while maintaining accuracy and composure.
- Commitment to ongoing learning, participation in training programs, and adherence to quality assurance initiatives.
Work EnvironmentThe role is based in a womens health clinic that specializes in caring for patients who are pregnant, trying to become pregnant, or experiencing pregnancy loss, creating a sensitive and emotionally charged environment where empathy and professionalism are essential. The typical schedule is Monday through Thursday from 8:00 a.m. to 5:00 p.m., with a 30-minute lunch break, for approximately 34 hours per week; the clinic is closed on Fridays. The clinic operates in a temperature-controlled environment with constant exposure to biological and chemical hazards, and staff may need to follow emergency safety procedures or operate fire and safety equipment when required. The position involves routine use of laboratory and office equipment, including telephones, computers, centrifuges, and manual pipettes, and requires adherence to safety protocols and use of personal protective equipment as appropriate. The role includes an average of 1015 blood draws per day, allowing time for careful, patient-centered interactions. Dress code consists of scrubs in any color, providing comfort and practicality in a clinical setting. Employees receive training on reasonable safeguards for PHI and are expected to maintain strict confidentiality and comply with all privacy and security standards. New hires will receive training and support from an experienced lead phlebotomist, and the broader organization offers a culture of internal growth and promotion, with clear opportunities for career development and advancement within the laboratory system. Job Type & LocationThis is a Contract to Hire position based out of Prescott, AZ. Pay and BenefitsThe pay range for this position is $18.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Prescott, AZ. Application DeadlineThis position is anticipated to close on Nov 6, 2026. Workplace TypeThis is a fully onsite position in Prescott,AZ.About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
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