Jobs in the United States

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Added 15 mins ago
Client Executive - Web Services
World Wide Technology Holding, LLC
Seattle, WA
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Added 16 mins ago
IS
Construction Manager
INSPYR Solutions
New Albany, OH
- $80 to $90 USD / hour
Support and lead an industry leading safety culture and program.
Added 22 mins ago
EG
Cloud Engineer
Eliassen Group
Juneau, AK
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 22 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Juneau, AK
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 22 mins ago
EG
Program Manager
Eliassen Group
Juneau, AK
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 32 mins ago
UE
Substation Lead Electrical Engineer
Ulteig Engineers, In
Greenwood Village, CO
- $123,200 to $159,650 USD / year
Ulteig is seeking qualified candidates for the position of Lead Substation Electrical Engineer to support Renewables/Utility/Power projects. The Lead Electrical Engineer acts as a technical…
Added 32 mins ago
UO
Postdoctoral Associate
University of Colorado Denver
Boulder, CO
- $85,000 to $90,000 USD / year
…today that will change the world tomorrow. Via the Partnership Program, the department is now helping CU to support higher education across the state of…
Added 32 mins ago
VI
2027 Summer Internship - Revenue Intelligence
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
This program is designed to foster a beneficial relationship and provide growth opportunities for Vizient, our employees, and collegiate students. Since 2000, our summer intern program has…
Added 32 mins ago
VI
Senior Director, Spend Management Services - Indirect Category
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
In this role, you will lead a high-performing sourcing function or department, developing and executing custom client contracting strategies that reduce spend, improve operational…
Added 32 mins ago
VI
Senior Director, Spend Management Services - Clinical Categories
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
In this role, you will lead a high-performing sourcing function or department, developing and executing custom client contracting strategies that reduce spend, improve operational…
Added 32 mins ago
VI
Senior Learning Partner
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…capability models, and consistent onboarding experiences. You will lead onboarding strategies and governance for new hires and internal transfers, establishing clear milestones, practical…
Added 38 mins ago
TM
Content Manager
The Miami Foundation
Miami, FL
- $72,000 to $92,000 USD / year
The Miami Foundation’s Content Manager serves as the writer and a strategic lead for the organization’s written content and storytelling efforts. The ideal candidate is an exceptional and…
Added 40 mins ago
EG
Program Manager
Eliassen Group
Jackson, MS
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 40 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Jackson, MS
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 40 mins ago
EG
Cloud Engineer
Eliassen Group
Jackson, MS
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 47 mins ago
Restaurant Crew
7-Eleven
Parkersburg, WV
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 47 mins ago
EG
Program Manager
Eliassen Group
Charleston, WV
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 47 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Charleston, WV
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 47 mins ago
EG
Cloud Engineer
Eliassen Group
Charleston, WV
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 53 mins ago
EG
Program Manager
Eliassen Group
Lincoln, NE
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 53 mins ago
EG
Cloud Engineer
Eliassen Group
Lincoln, NE
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 53 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Lincoln, NE
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 1 hour ago
T
Sterilization Technician
TEKsystems
Saint Louis, MO
- $20 USD / hour
…monitor and track instruments through sterilization. 6. Keeps the Lead Sterilization Tech apprised of any issues or concerns with equipment, supplies, or procedures related to…
Added 1 hour ago
IS
Program Manager IV
INSPYR Solutions
Menlo Park, CA
- $46 to $66 USD / hour
We are looking for a Project Manager IV to lead high-visibility field activations, product demonstrations, and partner engagements from planning through execution. This role requires a…
Added 1 hour ago
Event Technology Program Manager
INSPYR Solutions
CA
Lead the transition to RainFocus event management platform, including user adoption, change management, and migration planning.

Actalent

Patient Services Coordinator

Seattle, WA, United States

$20 to $21 USD / hour

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Job details

Pay: $20 to $21 USD / hour
Experience: At least 1 year of experience in a medical office or related healthcare setting.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: Patient Services CoordinatorJob DescriptionThe Patient Services Coordinator manages all incoming calls to a busy healthcare call center, delivers accurate information to patients and families, and supports seamless scheduling and communication for care teams. This role uses multi-line phone systems, electronic medical records, and collaboration tools to ensure patients receive timely assistance and a positive experience. The coordinator also supports patient care coordinators with additional administrative tasks and contributes to a collaborative, fast-paced team environment.

Responsibilities

Answer all incoming calls to the call center using the Genesys phone system with courtesy, accuracy, and efficiency.
Send messages via Microsoft Teams to the appropriate group chat to ensure timely communication with care teams.
Initiate secure chats to the Intake Team for new patient scheduling, including all necessary information for the patient who needs to be scheduled.
Warm transfer calls to the appropriate care team when a caregiver is available, ensuring a smooth handoff for the caller.
Create telephone encounters using the .callintake template in Epic when the care team is unavailable and route them to the correct care team pool.
Provide general information to callers, such as clinic address, appointment confirmations, and fax numbers, when the information is within the scope of care.
Assist patient care coordinators with additional tasks when call volume is low or when requested by a supervisor or lead.
Communicate clearly and professionally with patients, families, and healthcare team members in person, over the phone, and in writing.
Resolve routine patient and scheduling issues independently by following established standards and workflows.
Identify complex or urgent issues and escalate them to the appropriate personnel for resolution.
Support the onboarding of new team members by modeling workflows, demonstrating best practices, and sharing practical knowledge.
Monitor appointment availability in the electronic medical record and assist in optimizing scheduling templates as needed.
Rotate into the office three times per month on assigned days as posted in Schedule Anywhere and complete any required make-up days if an assigned in-office day is missed.
Adapt to changing priorities, workflows, and patient needs while maintaining a high level of professionalism and responsiveness.
Demonstrate a consistent commitment to providing a positive patient experience through empathy, clear communication, and timely follow-up.

Essential Skills

At least 1 year of experience in a medical office or related healthcare setting.
High school diploma or GED.
Experience with electronic medical records (EMR), including creating and routing encounters and monitoring appointment availability.
Ability to learn and use multi-line phone systems, including routing calls, taking messages, and responding to inquiries.
Proficiency with standard office applications such as email, word processing, and spreadsheets.
Ability to use common office tools including printers, scanners, copiers, and fax machines.
Strong verbal and written communication skills for interacting with patients, families, and healthcare team members.
Demonstrated resilience and ability to adjust to changing priorities and workflows in a fast-paced environment.
Commitment to delivering a positive patient experience through empathy, responsiveness, and professionalism.
Ability to independently resolve routine patient and scheduling issues using established standards and workflows.
Ability to recognize when issues are complex and require escalation to appropriate personnel.
Willingness and ability to support onboarding of new team members by modeling workflows and best practices.

Additional Skills & Qualifications

Patient registration experience.
Healthcare patient scheduling experience.
Prior EMR experience beyond basic training.
Experience working in a call center or high-volume phone environment.
Comfort using collaboration tools such as Microsoft Teams for real-time communication.
Strong organizational skills and attention to detail when documenting encounters and messages.
Ability to build rapport with patients and families while maintaining appropriate boundaries.
Interest in continuous learning and adapting to new technologies and workflows.

Work EnvironmentThis is an on-site role supporting a health system in Seattle, WA. The position provides leave coverage for approximately 18 weeks and follows a Monday through Friday schedule from 08:15 to 17:00, including a 45-minute lunch break, with no weekends, holidays, or on-call requirements. The work involves a fast-paced call center environment using the Genesys phone system, Epic electronic medical record, Microsoft Teams, and standard office software and equipment such as printers, scanners, copiers, and fax machines. Caregivers rotate into the office three times per month on assigned days as scheduled in Schedule Anywhere, with make-up days arranged if an in-office day is missed. The setting emphasizes teamwork, clear communication, adaptability to changing priorities, and a strong focus on delivering a positive and professional patient experience. Job Type & LocationThis is a Contract position based out of Seattle, WA. Pay and BenefitsThe pay range for this position is $20.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract position based out of Seattle, WA. Application DeadlineThis position is anticipated to close on Nov 8, 2026. Workplace TypeThis is a fully onsite position in Seattle,WA.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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