Job Title: Construction Quality Control & Quality Assurance ManagerJob Description
The Construction Quality Control & Quality Assurance (QC/QA) Manager oversees the quality of lumber and other construction materials supplied to contractors across the Kansas City metro area. This role serves as a key liaison between internal teams and general contractors, ensuring that all materials delivered to job sites meet specifications, industry standards, and customer expectations. The position combines field-based inspections at job sites and the lumber yard with office-based documentation and coordination, focusing on quality control of materials ordered, delivered, and installed.
Responsibilities
- Act as the primary liaison between internal teams and general contractors by visiting multiple job sites across the Kansas City metro area.
- Document all material orders delivered to job sites and verify that the correct products and quantities were sent.
- Perform quality control inspections of lumber, doors, windows, millwork, hardware, and other construction materials to ensure they meet specifications and quality standards.
- Review pallets of materials to confirm there is no damage and that the materials match what was ordered.
- Inspect incoming materials at the lumber yard and job sites for defects, damage, and compliance with specifications.
- Verify product dimensions, finishes, grades, moisture content, performance ratings, and overall condition of materials.
- Establish and maintain inspection procedures for receiving, storage, fabrication, packaging, and shipping operations.
- Conduct routine audits of job site deliveries and inventory quality to ensure consistent standards.
- Investigate customer complaints and product failures, determine root causes, and recommend corrective actions.
- Review and approve quality documentation, inspection reports, and related quality records.
- Develop, implement, and maintain company-wide quality management systems and procedures.
- Create and update quality standards, inspection checklists, and operating procedures for materials and processes.
- Monitor supplier quality performance and coordinate corrective action plans when quality issues arise.
- Lead internal quality audits and drive process improvement initiatives to reduce defects, returns, and warranty claims.
- Track and analyze key quality metrics, including returns, warranty claims, damages, and defect rates, and report findings to leadership.
- Ensure compliance with applicable industry standards, manufacturer requirements, and company policies for construction materials.
- Communicate any quality issues or discrepancies promptly to internal suppliers and relevant internal teams.
- Work closely with purchasing, warehouse, manufacturing, vendors, sales, and operations teams to resolve quality issues and support continuous improvement.
- Report regularly to the General Manager on quality performance, issues, and improvement initiatives.
- Maintain accurate records of inspections, audits, and corrective actions to support accountability and continuous improvement.
Essential Skills
- At least 1 year of construction field leadership experience in roles such as superintendent, framing foreman, assistant superintendent, construction manager, or quality control.
- At least 1 year of experience working with Microsoft Project or Microsoft Excel.
- Strong understanding of construction materials, including lumber, doors, hardware, windows, and related building products.
- Demonstrated experience in construction quality assurance, quality control, and inspection.
- Ability to read and interpret blueprints and construction documents.
- Experience with site construction, estimation, and bidding processes.
- High level of attention to detail when inspecting materials and documenting findings.
- Strong written and verbal communication skills to interact effectively with internal teams, suppliers, and contractors.
- Ability to develop, follow, and enforce inspection procedures and quality standards.
- Capability to investigate issues, identify root causes, and support corrective and preventive actions.
Additional Skills & Qualifications
- Bachelors degree or associate degree in Construction Management (CM) is preferred.
- Familiarity with quality management systems and continuous improvement practices.
- Experience conducting internal audits and process improvement initiatives in a construction or building materials environment.
- Knowledge of industry standards and manufacturer requirements related to lumber, doors, windows, hardware, and other construction materials.
- Ability to coordinate with purchasing, warehouse, manufacturing, vendors, sales, and operations teams to resolve quality issues.
- Comfort working in a low-pressure, quality-focused role that emphasizes accuracy, consistency, and thoroughness.
Work Environment
The role is primarily based at a lumber yard, working both in an on-site office and in the field at various job sites within the Kansas City metro area. Most of the job is performed on site from a truck, with a take-home truck, laptop, and gas card provided to support travel and field work. The position involves regular visits to active construction sites and material storage areas, where the environment may include outdoor conditions, varying weather, and typical construction site activity. The work setting is collaborative, with frequent interaction with warehouse, purchasing, manufacturing, sales, operations, and general contractors. The overall atmosphere is described as low pressure, with a strong focus on quality control of materials ordered and delivered.
Job Type & Location
This is a Contract to Hire position based out of Lawrence, Kansas.
Pay and Benefits
The pay range for this position is $35.00 - $40.50/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Job Type & Location
This is a Contract to Hire position based out of Lawrence, Kansas.
Workplace Type
This is a fully onsite position in Lawrence,Kansas.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
