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Cloud Operations Support Specialist (Tier 2)
Dark Wolf Solutions
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…established SLAs; perform initial root cause analysis and document problem trends to prevent recurring…
Added 2 mins ago
Distribution Program Manager
FirstEnergy
Akron, OH
Managing vendor engagement and support issue resolution as needed.
Added 5 mins ago
Systems Engineering Senior Associate
DTCC Candidate Experience
Coppell, TX · Tampa, FL · Jersey City, NJ · Dallas, TX
Support application deployments and provide post-production implementation and ongoing application support, including troubleshooting and resolution of technical issues.
Added 6 mins ago
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Patient Support Associate- Eye and Dental Department
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South Boston, MA
- $22.78 to $27.2 USD / hour
…begins long before they see a provider. As a Patient Support Associate (PSA), you will play a critical role in helping patients access care by serving as one of the first people they…
Added 7 mins ago
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Mechanical Engineer
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- $40 to $45 USD / hour
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Added 9 mins ago
Title 1 Grade 5-8 Success Coach Interventionst (TA Position) @ Pactolus
Pitt County Schools
Greenville, NC
…environments. Support students in developing self-regulation, conflict resolution, and social-emotional skills. Monitor and document student behavior patterns and progress. Provide…
Added 9 mins ago
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Personal Banker
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- $20 to $26.5 USD / hour
…relationships, and taking ownership of client needs through successful…
Added 12 mins ago
Title 1 Grade 5-8 Success Coach Interventionst (TA Position) @ Pactolus
North Carolina Jobs
NC
…environments. Support students in developing self-regulation, conflict resolution, and social-emotional skills. Monitor and document student behavior patterns and progress. Provide…
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Warehouse Associate - Night Shift
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- $19.36 to $22.11 USD / hour
Works on routine assignments that require some problem resolution
Added 12 mins ago
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Warehouse Associate (2nd Shift)
Cardinal Health 200, LLC
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- $24.5 to $25.25 USD / hour
Work on routine assignments that require problem resolution.
Added 12 mins ago
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Warehouse Associate, 2nd Shift
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United States
- $22.1 USD / hour
Works on routine assignments that require some problem resolution
Added 13 mins ago
HIM TECHNICIAN II
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…ethic, exceptional customer service, outstanding analytic and problem solving skills and the ability to make decisions based upon standard operating procedures. Requires the ability to…
Added 16 mins ago
Accounting Representative III
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Provides billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance.
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Pre-Analytics Processing Technician II
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Perform manual processing (centrifuge, aliquoting, and routine maintenance), problem-solving functions, and issue resolution.
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Lab Technician III - Histology
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Perform advanced manual processing and problem-solving techniques in laboratory accessioning/data entry, problem investigations and resolution.
Added 20 mins ago
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Clinical Nurse II Labor & Delivery
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Clinton, MD
- $39.42 to $65.17 USD / hour
Effectively uses problem identification and resolution skills focusing on the clinical scenario to resolve the apparent concern. Follows the chain of command by consulting with other…
Added 21 mins ago
Field Operations Manager
Walker-Miller Energy
Atlantic City, NJ
Oversee Contractor Liaisons and establish priorities for contractor recruitment, engagement, audit coordination, project progression, and issue resolution.
Added 23 mins ago
Title 1 Grade 5-8 Success Coach Interventionst (TA Position) @ Pactolus
Pitt County Schools
Greenville, NC
…environments. Support students in developing self-regulation, conflict resolution, and social-emotional skills. Monitor and document student behavior patterns and progress. Provide…
Added 24 mins ago
Senior IBM MQ Administrator
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Support incident resolution, root cause analysis, capacity planning, and performance optimization.
Added 24 mins ago
Senior IBM MQ Administrator
Peraton
Remote, United States
Support incident resolution, root cause analysis, capacity planning, and performance optimization.
Added 29 mins ago
Research Associate
University of North Carolina- Chapel Hill
NC
The Research Associate will support the successful implementation and oversight of domestic and international clinical, observational, and behavioral research studies by coordinating study…
Added 31 mins ago
Production Supervisor - 2nd Shift
Bradford White Corporation
Middleville, MI
Drive quality, productivity, and operational performance through effective team leadership and problem-solving.
Added 31 mins ago
Production Supervisor - 1st Shift
Bradford White Corporation
Middleville, MI
Drive quality, productivity, and operational performance through effective team leadership and problem-solving.
Added 31 mins ago
Production Supervisor - 3rd Shift
Bradford White Corporation
Middleville, MI
Drive quality, productivity, and operational performance through effective team leadership and problem-solving.
Added 32 mins ago
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Project Coordinator III
Astreya Partners, LLC
Denver, CO
- $25.98 to $41.02 USD / hour
Collaborates with various regional teams responsible for project resources and ticket resolution.

Actalent

Business Operations Associate

Hanover, MD, United States

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Job details

Apply by: Nov 2, 2027
Experience: College degree or 2-3 years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in Hanover, MD!

Compensation

Hourly: $21.63

Bonus potential: up to $1000 per quarter

Schedule

Full Time | Permanent

Monday - Friday | 8:00 AM - 5:00 PM

Hybrid | 4 days in office - 1 day remote

About Actalent

With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences talent services and workforce solutions brand in 2021.

Job Description

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management of customer accounts; this includes project reporting, funding reporting and collection of customer accounts receivable along with the maintenance of the projects & managing the inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace.

Responsibilities

Management of customer accounts, including but not limited to invoicing, collections, adjustments, customer service and working with clients to resolve outstanding issues
Manage total accounts receivable with an aging in excess of $3.5 M
Auditing account specific reports to ensure accurate billing and client specific information
Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and FSG)
Responsible for gathering the necessary data to assist management with account specific decisions
Review Agreement amendments/modifications and incorporate changes for correct customer support and billing, address any potential issues with Finance Leadership
Assists/supports fulfillment of contract deliverables, billing and cash collections.
Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions
Onboarding of new clients and management of client specific billing arrangements (rates and procedures) and maintain compliance with these requirements.
Utilize internal tools and customer tools to support Client requirements.
Establish and maintain client documentation files
Review and follow up on Audit results to ensure data integrity and compliance
Confirm assigned projects/programs/contracts are closed out, accurate, and complete
Oversee data governance of systems to ensure accurate reporting (Oasis and PSPC)

Qualifications

College degree or 2-3 years of relevant experience
Proficient in Microsoft Office (Excel and Word is required
Strong organizational and analytical abilities
Strong communication skills and work ethic
Goal driven with problem solving skills
Ability to work independently and as a team player

About Actalent

Our Culture

The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. Everyone has ownership in the Actalent culture. We ask each member of our team to help us build our culture by:

Bringing their best selves to work every day in terms of caring, competitive spirit and character
Leading by example and working with purpose and pride
Committing to fostering an inclusive and safe workplace where everyone can be their authentic selves

Our Commitment

Actalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.

Actalent PRIDE
Empowered Women at Actalent
BIPOC
Military and First Responder
Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)

Our Corporate Social Responsibility Strategic Partnerships

We form alliances with diversity related national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact on diversity recruitment in the marketplace and the development offerings they have for our internal employees and consultants. See below for a list of current strategic partners:

BEYA – Black Engineer of the Year Awards
SHPE – Society of Hispanic Professional Engineers
Women of Color Stem Conference
Linkage’s Women in Leadership Institute
Girlstart
SAE Foundation
SMASH
National Urban League
SASE – Society of Asian Scientists and Engineers

Allegis Group Foundation

The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.

Check out our Instagram and LinkedIn to see what it’s like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices

#actalentinternal

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