Application Engineer

Job Title: Application EngineerJob DescriptionThe Application Engineer supports regional sales and product management teams by providing hands-on technical expertise and professional engineering support. This role helps customers meet their technical requirements, resolves product-related issues, and contributes to sales growth through technical training, demonstrations, and documentation. It is an excellent opportunity for a recent engineering graduate to apply their education in a customer-facing, technically challenging environment.

Responsibilities

• Support regional sales and product managers by answering technical inquiries, preparing proposals, and providing on-site support as requested.
• Deliver and support technical training for distributors and sales representatives to strengthen product and application knowledge.
• Assist customers in resolving issues related to motion control products, ensuring professional and timely resolution.
• Build and maintain demonstration units to support sales presentations, product demonstrations, and training activities.
• Prepare sales and marketing materials that clearly communicate product features, benefits, and application solutions.
• Provide comprehensive technical support, including motor selection, wiring, setup assistance, servo tuning, parameter configuration, PLC programming, troubleshooting, and related services.
• Develop a thorough understanding of product applications to effectively support sales presentations and product demonstrations.
• Maintain up-to-date knowledge of product specifications, servo and stepper motor fundamentals, and manufacturing processes to assist customers with product selection and application design.
• Continuously improve technical and business skills by participating in in-house and external training programs.
• Collaborate closely with sales representatives and distributors to identify and generate new business opportunities.
• Perform service work promptly, safely, and professionally, focusing on minimizing resolution time, reducing customer disputes, and achieving positive customer feedback.
• Travel as required to support field service activities and customer needs, including on-site troubleshooting and technical assistance.
• Diagnose and resolve customer technical product issues and prepare timely, accurate, and professional service reports, including expense reports, time allocation reports, warranty failure reports, training reports, and other required documentation.
• Provide prompt and effective telephone support to customers, addressing technical questions and guiding them through solutions.
• Develop and maintain technical documentation and records to support ongoing customer service and internal knowledge sharing.
• Deliver technical product training courses to customers as assigned, ensuring clear communication of product features and best practices.
• Assist in training sales personnel, engineers, distributors, and internal associates on product capabilities and application techniques.
• Provide assembly support by delivering technical training to improve product and application knowledge among assembly personnel.
• Assist with failure analysis and root cause investigations to improve product reliability and customer satisfaction.
• Stay current with industry trends, technologies, and emerging equipment relevant to motion control and automation.
• Continuously study, update, and present the features and benefits of the product line to internal teams and external partners.
• Collaborate with engineers from business partners to strengthen technical cooperation and support joint sales initiatives.
• Travel up to approximately 50% as required to support customers, field service activities, and training engagements.

Essential Skills

• Bachelor's degree in Engineering or a related technical field.
• Educational background in mechanical engineering, electrical engineering, or a closely related discipline.
• Ability to provide technical support in areas such as motor selection, wiring, setup assistance, servo tuning, parameter configuration, PLC programming, and troubleshooting.
• Understanding of servo and stepper motor fundamentals and related manufacturing processes.
• Demonstrated ability to analyze sales and technical issues and develop effective, practical solutions.
• Ability to calculate discounts, commissions, percentages, ratios, margins, and other business-related financial metrics.
• Solid understanding of profit and margin calculations and their impact on business decisions.
• Strong written and verbal communication skills to prepare proposals, reports, and training materials.
• Ability to travel regularly to customer sites and distributor locations as required.
• Capacity to perform hands-on work with demonstration units, wiring, and technical setups.

Additional Skills & Qualifications

• Relevant electrical or engineering school projects that demonstrate practical application of technical knowledge.
• Interest in product management and the ability to articulate product features and benefits to technical and non-technical audiences.
• Motivation to continuously learn through in-house and external training programs.
• Comfort working in a customer-facing role, providing both on-site and telephone support.
• Strong organizational skills to manage technical documentation, service reports, and training records.
• Ability to collaborate effectively with sales teams, distributors, and engineering partners.
• Openness to an opportunity suited for recent graduates with limited professional experience, provided core technical and analytical skills are present.

Work EnvironmentThis position is based 100% onsite in Torrance and involves regular travel to support field service activities and customer needs. Typical working hours are 8:00 a.m. to 5:00 p.m., with travel occurring about once a month to regions such as the Midwest, generally lasting 34 days at a time. The role combines office-based work, such as preparing proposals, documentation, and training materials, with hands-on technical work involving demonstration units, wiring, setup, and troubleshooting in customer facilities. The work environment supports collaboration with sales teams, distributors, and engineering partners, and offers ongoing training to develop both technical and business skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Job Type & LocationThis is a Permanent position based out of Torrance, CA. Pay and BenefitsThe pay range for this position is $65000.00 - $68000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.health, dental, vision, PTO, sick pay, and more Job Type & LocationThis is a Permanent position based out of Torrance, CA. Application DeadlineThis position is anticipated to close on Nov 27, 2026. Workplace TypeThis is a fully onsite position in Torrance,CA.About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.