Jobs in the United States

25+ jobs

Save this search

Added just now
Resident Care Supervisor ~ Boulder
MorningStar Senior Living
Boulder, CO
Make a difference by leading the clinical operations for all activities that keep our treasured residents healthy and thriving
Added just now
L
Warehouse Part Time Overnight
Lowes
Chesapeake, VA
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
Added just now
L
Warehouse Part Time Overnight
Lowes
Winchester, VA
- Part-time
Explore educational opportunities with Lowe's tuition assistance program.
Added just now
L
Full Time - Receiver/Stocker - Day
Lowes
Arlington, WA
- $18 to $18.75 USD / hour
- Full-time
Explore educational opportunities with Lowe’s tuition assistance program.
Added just now
L
Front End Department Supervisor
Lowes
Cicero, NY
- $22.9 to $24.7 USD / hour
Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback
Added just now
MA
Medical Clerk
Merakey Allegheny Valley School
Coraopolis, PA
- $17 USD / hour
…Medical Clerk to join our team, at the Allegheny Valley School program in Coraopolis,…
Added just now
Assistant Principal - High School (School Climate/Culture)
Aspire Public Schools
Huntington Park, CA
…for academic and extended school year, including education program, school culture, office operations, budget, community relations, personnel and facilities in accordance with Aspire…
Added just now
Clinical Program Manager - Evernorth - Remote (Clinical Operations Support & Custom Services)
The Cigna Group
United States
The Clinical Program Manager, Custom Implementation & Operations Support Services, leads Clinical Program Advisors and analysts supporting clinical program operations, custom client…
Added 1 min ago
SF
Vice President, Sales & Marketing
SF Fire Credit Union
San Francisco, CA
- $225,000 to $338,000 USD / year
We are seeking a senior growth leader to integrate sales, marketing, product and proposition management, business development, strategic partnerships, market insights, and brand strategy…
Added 1 min ago
Merchandise Planner
Vera Bradley Designs, Inc
Roanoke, IN
…of all cross-functional areas (Merchandising, Sales, Store Operations, E-Commerce, Marketing, Finance, Retail Allocation and Inventory Planning) to ensure that current and accurate…
Added 1 min ago
YO
Teen Engagement Specialist - Kaimuki
YMCA of Honolulu
Honolulu, HI
- $19 to $23 USD / hour
Research and develop new creative programs, workshops, activities, and engagement methods to enhance the overall program that focuses on Teen Development.
Added 1 min ago
CE
Store Manager
Claires Essentials LLC
Garden City, NY
- $32 to $35 USD / hour
Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising…
Added 1 min ago
Staff Backend Engineer, Moderation Enforcement
Reddit
Remote, United States
This is a high impact role where you will drive related technical & product strategy, operations, architecture, and execution for one of the largest sites in the world.
Added 2 mins ago
VI
Product Operations Manager
Vesta Innovations Inc.
United States
- $150,000 to $200,000 USD / year
- You have experience in product operations, program management, or a similar role at a B2B software company.
Added 2 mins ago
J
Bilingual Rep Relations Specialist (Call Center: French or Spanish)
Remote, United States
- $22 to $23 USD / hour
…Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy…
Added 2 mins ago
Logistics Manager
Ace Hardware Corporation
Moxee, WA
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a…
Added 2 mins ago
Aviation Manager Operations & Facilities Strategy
Miami-Dade County
FL
…responsible professional experience in aviation management, airport operations, facilities or infrastructure management, capital improvement projects, strategic planning, or program…
Added 2 mins ago
MV
Assistant Manager Transit Operations
Mountain Village, Town of (CO)
Mountain Village, CO
- $40.01 to $56.02 USD / hour
NATURE OF WORK: The Assistant Manager of Gondola Operations supports and assists the management and daily operations of the gondola, chondola, and gondola commuter shuttles. This role…
Added 3 mins ago
Implementation Specialist I - Treasury Management
Commerce Bank
Kansas City, MO
…working collaboratively with internal teams, including IT and…
Added 3 mins ago
CW
Facilities Manager
Crimson Wine Group LTD
Healdsburg, CA
- $120,000 to $125,000 USD / year
Develop and manage a preventive maintenance program.
Added 4 mins ago
Phlebotomist
Labcorp
Roxboro, NC
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 4 mins ago
Phlebotomist Float
Labcorp
Tucker, GA
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 4 mins ago
L
Phlebotomist
Labcorp
Waterloo, IL
- $15 to $25.9 USD / hour
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 4 mins ago
Study Design Lead – Clinical Research , Central Labs Services
Labcorp
Remote, United States
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 4 mins ago
Phlebotomist
Labcorp
Saint Charles, MO
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…

Acrisure Digital Solutions, LLC

Sr. Business Intelligence & Operational Analyst

BOSTON, MA, United States
NY, United States
AUSTIN, TX, United States
GRAND RAPIDS, MI, United States

The base compensation range for this position is $100,000 - $125,000.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base compensation range for this position is $100,000 - $125,000.
Experience: 5–7+ years of experience in business analytics, operational reporting, business intelligence, call center analytics, digital operations, or related field.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

As part of the Acrisure Digital Services (ADS) and Digital Solutions organization, this role serves as a key business partner responsible for leveraging data, reporting, and analytics to support operational decision-making, process improvement, and strategic initiatives. The position collaborates closely with the Analytics organization, business leaders, operations teams, and technology partners to identify business needs, define reporting requirements, and deliver actionable insights that improve performance across digital and call center operations. The ideal candidate brings strong business acumen, analytical expertise, and operational knowledge, particularly within customer service, contact center, digital operations, or shared services environments. This role is critical in ensuring data accuracy, managing large-scale reconciliation efforts, identifying reporting discrepancies, and delivering insights that support business growth and operational excellence.

Responsibilities:

Own and drive the business intelligence and operational analytics roadmap for ADS and Digital Solutions.
Establish and govern key performance indicators, reporting standards, scorecards, and operational performance frameworks across the organization.
Lead the design and delivery of executive dashboards and reporting solutions that provide visibility into operational performance, customer experience, productivity, service delivery, quality, and growth objectives.
Serve as the primary business owner for operational reporting within the ADS team, including analytics requirements and data-driven performance measurement.
Drive organizational accountability through meaningful business metrics, trend analysis, and performance insights.
Lead large-scale data reconciliation, validation, and remediation initiatives to improve reporting accuracy and data integrity.
Establish processes and controls to proactively identify, investigate, and resolve data discrepancies across systems, reporting platforms, and operational workflows.
Translate business strategies and operational objectives into measurable analytics programs and actionable reporting solutions.
Deliver strategic insights and recommendations that influence leadership decisions, operational priorities, workforce planning, and business investments.
Identify opportunities to improve operational effectiveness, reduce inefficiencies, and optimize business performance through analytics and process improvement initiatives.
Champion data governance, reporting consistency, and data quality standards across ADS and Digital Solutions.
Partner with business leaders, technology teams, and the Analytics organization to prioritize and execute high-impact analytics initiatives.
Leverage advanced analytics, AI-enabled tools, and data visualization technologies to transform complex data into actionable business intelligence.
Drive adoption of self-service reporting and analytics capabilities that empower leaders to make faster, more informed decisions.
Act as a subject matter expert on business performance, reporting strategy, operational analytics, and data quality management.

Requirements:

Required Qualifications

Experience supporting contact center, customer service, shared services, digital operations, or business operations teams.
Proven experience working directly with business stakeholders to define requirements and translate business needs into reporting and analytics solutions.
Strong experience with operational reporting, KPI development, performance measurement, and executive-level dashboards.
Demonstrated experience conducting large-volume data reconciliation, discrepancy reporting, data validation, and data cleanup activities.
Advanced Excel skills.
Experience with reporting and visualization tools such as Power BI and Tableau.
Experience working with SQL, data analysis tools, and large datasets from multiple business systems.
Experience collaborating with enterprise analytics, technology, and operational teams in a matrixed environment.
Strong communication skills with the ability to present data findings to both technical and non-technical audiences.
Strong problem-solving, organizational, and project management skills.
Ability to identify trends, investigate anomalies, and provide actionable recommendations to improve business performance.
Customer-focused mindset with a passion for continuous improvement and operational excellence.

Preferred Qualifications

Experience leveraging advanced analytics, AI-enabled tools, and data visualization technologies.
Experience driving self-service reporting and analytics adoption across an organization.
Experience establishing or maturing data governance, reporting standards, and data quality frameworks.
Experience influencing executive-level decision-making through analytics and insights.

Education and Experience:

Required Qualifications

5–7+ years of experience in business analytics, operational reporting, business intelligence, call center analytics, digital operations, or related field.
Bachelor’s degree in Business, Information Systems, Finance, Statistics, Mathematics, Computer Science, or a related field, or equivalent experience.

Preferred Qualifications

Experience in a highly matrixed enterprise environment supporting cross-functional analytics and operations.
Experience in contact center, digital services, or shared services operations environments.

Pay Details:

The base compensation range for this position is $100,000 - $125,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including:

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.

Apply About employer

More about this job

Skills

Business intelligence
Reporting
Decision making
Process improvement
Customer service
Customer experience
Leadership
Data visualization
Quality assurance procedures
Microsoft Excel
Microsoft Power BI
Tableau
SQL
Data analysis
Communication skills
Manage quantitative data
Problem solving
Project management
Statistics
Computer science
Team leadership

Report this job