Facilities Supervisor

Why NYCANNA LLC?

NYCANNA LLC is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Who you’ll work for (employer’s name): NYCANNA LLC

Our Culture:

Here at Canopy USA, LLC, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About the Role (job title and summary):

The Facilities Supervisor is responsible for overseeing the daily operations, maintenance, safety, and overall functionality of company facilities. We are looking for a true self-starter who takes complete ownership of facility operations and is comfortable being the sole facility professional on site. This person must be hands-on, highly organized, resourceful, and proactive. They will own the preventive maintenance (PM) program and CMMS, manage work orders and asset records, oversee the facilities staff, source parts and competitive quotes, coordinate and oversee outside vendors, and ensure maintenance activities stay within budget. Most importantly, this individual needs to anticipate problems rather than simply react to them!

This role involves troubleshooting mechanical, electrical, plumbing, and general maintenance issues, as well as coordinating with contractors when necessary. In addition to hands-on repair work, the supervisor maintains accurate records, follows scheduled maintenance plans, and supports compliance efforts, all while demonstrating strong problem-solving skills, teamwork, and attention to detail.

How you’ll make a difference (required duties and responsibilities):

Maintenance Responsibilities

• Oversee daily facility operations to ensure buildings, equipment, and systems operate efficiently.
• Coordinate routine inspections, preventive maintenance, and emergency repairs.
• Monitor HVAC, electrical, plumbing, lighting, and other building systems, as applicable.

· Complies with NY regulations, building codes and safety standards for all maintenance and repairs.

• Identify maintenance issues and ensure corrective actions are completed promptly.
• Maintain facility cleanliness, organization, and overall appearance.
• Respond to facility-related emergencies on timely basis with effective and appropriate resolutions.
• Maintain accurate records of maintenance and repair work performed.
• Partner with Facility Director & HR for talent selection, onboarding, offboarding, employee relations concerns and talent development of facilities technicians.
• Stay updated on industry trends, technologies, and best practices.
• Perform minor repairs independently and assist with major repairs including coordinating with external contractors as needed.
• Collaborates with external suppliers on approved major repairs, renovation and/or new construction projects
• Follow scheduled maintenance plans, conduct routine inspections, and address issues proactively.
• Operate, maintain, and ensure the safe use of vehicles, tools, materials, and equipment.
• Execute and maintain work request systems, logging all maintenance and repair activities.

· Provides support to other departments as well as facility cleaning and light maintenance.

Supervisory Responsibilities:

· Supervise, train, and evaluate facilities and maintenance personnel.

• Delegate daily work orders, maintenance tasks, and priorities.
• Develop staff schedules and ensure adequate coverage for facility operations.
• Monitor employee performance, productivity, attendance, and compliance with procedures.
• Promote teamwork, accountability, and a strong customer-service culture.
• Lead and encourage effective communication amongst the facilities team fostering a positive work environment.

·

Skills to be Successful (minimum qualifications):

Must be 21 years of age or older

· High School diploma or equivalent - Required

· General trade license/certs: EPA 608, OSHA 10/30, lift/forklift certification.-Preferred

· 3–5+ years hands-on multi-trade maintenance (HVAC/R, electrical, plumbing, mechanical) in a commercial, industrial, or controlled-environment setting.- Required

· Excellent mechanical aptitude; highly proficient in using plumbing tools and equipment

· Strong knowledge of building maintenance procedures, techniques and industry best practices.

· Familiarity with machinery, equipment, hand tools and power tools used in building maintenance and repair.

· Understanding of occupational hazards, safety precautions, and best practices to ensure a safe work environment.

· Ability to read, write, and understand instructions, correspondence and memos.

o Ability to read and follow blueprints, technical drawings and assembly instructions.

Computers and Technology

· Proficient in Microsoft Word, Excel, PowerPoint and Outlook

· Ability to learn, navigate and accurately utilize computerized maintenance management and project management software

· Knowledgeable about and highly experienced with using different facility systems such as: HVAC/dehumidification, irrigation/fertigation, RO water, cultivation lighting, environmental controls

Perks & Benefits:

· Full suite of medical, dental, and vision insurance

· Paid parental leave

· 401 (k)

· Paid Time Off

· Short Term and Long-Term Disability

· Employee Assistance Program

· Employee life insurance and supplemental life

· Spouse and child life and ADD&D

· Pet insurance

· FSA and HAS available

*Based on eligibility.

Schedule:

· Minimally a Monday – Friday on site, work schedule with the ability to work evenings, weekends and holidays (as necessary)

**Subject to change as business needs.

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Manufacturing environment that requires extended time standing, walking, bending and reaching. Ability to carry up to 50lbs for up to a distance of 100ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.

E-Verify Participation Notice

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from and employee’s Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code of Conduct:

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.

NYCANNA LLC an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in NYCANNA LLC. If you need assistance with completing an online application due to a disability, please send a request to acreagehr@acreageholdings.com. Please be sure to include “Accommodation Request” in the subject line.