Jobs in the United States

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Added 1 min ago
Senior AWS Cloud Engineer
Serco
Jefferson City, MO
Ability to understand networking, security, and system design principles
Added 1 min ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 1 min ago
Platform Engineer - Remote
SitusAMC
Jefferson City, MO
We are seeking a Senior Azure DevOps Administrator to own administration, governance, security, integrations, and continuous improvement of our Microsoft Azure DevOps environment. This role…
Added 1 min ago
Senior Network Engineer
Cognizant
Jefferson City, MO
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 1 min ago
DevSecOps Engineer - TS/SCI Clearance
CDW Government, LLC
Remote, United States
We are seeking a DevSecOps Engineer to build, secure, and maintain software delivery pipelines and supporting infrastructure for mission-focused applications. This role integrates security…
Added 2 mins ago
GC
Infrastructure Cloud Architect
Gulf Coast Automation Group
Chicago · Chicago, IL
- $161,400 to $200,000 USD / year
…DevOps - spanning Azure, traditional enterprise infrastructure, networking, security, compute, storage, virtualization, resiliency, and governance. You'll set architectural direction while…
Added 3 mins ago
Software Engineer
Cisco
Milpitas, CA
Experience with networking or TCP/IP fundamentals
Added 5 mins ago
Manufacturing Network and Controls Engineer
Sandalwood Engineering & Ergonomics
Livonia, MI
As a Manufacturing Network & Controls Engineer, you’ll bridge the worlds of controls engineering and industrial networking to help define and test cutting-edge manufacturing technologies.…
Added 6 mins ago
Inside Systems Engineer
Forescout Technologies Inc.
Dallas, TX
Be motivated and eager to work with security and networking technologies. Enjoy hands-on testing and customer interaction.
Added 6 mins ago
Senior Cloud Engineer
N-Power Medicine
Remote, United States
N-Power Medicine is hiring a Senior Cloud Engineer to lead the cloud platform, infrastructure-as-code, and CI/CD foundation that the Applications Engineering team’s products run on. This…
Added 7 mins ago
I(
Tier II Help Desk Analyst
IBR (Imagine Believe Realize)
Tempe, AZ
- $45,000 to $57,000 USD / year
Security Clearance: IBR is a federal contractor. Applicants must be able to obtain and maintain a Public Trust security clearance issued by the National Credit Union Administration. This…
Added 12 mins ago
Engineering Manager, Node Performance Team
Google
Sunnyvale, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 14 mins ago
Senior Systems Engineer
PlayStation Global
Remote, United States
As a Senior Systems Engineer at Bungie, you will architect, implement, and support endpoint platforms, device management, application delivery, and supporting infrastructure across Bungie’s…
Added 18 mins ago
Project Engineer, DCCD, DCCD
Amazon
Stafford, VA
As a Data Center Project Engineer, you will be a part of a creative, diverse team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry…
Added 18 mins ago
Cloud Engineer (Cloud Engineer 3) 30895
Huntington Ingalls Industries
Fairfax, VA
Supports infrastructure sizing, capacity planning, and requirements analysis for cloud infrastructure, networking, and security solutions.
Added 19 mins ago
Quality Engineer- Construction
Amazon
Herndon, VA
The Quality Assurance Engineer (QAE) serves as a key operational and technical partner within AWS Data Center Engineering (DCE), d supporting the delivery of large-scale hyperscale data…
Added 19 mins ago
CMMS Engineer
Amazon
Herndon, VA
…support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We…
Added 19 mins ago
Senior Customer Support Engineer
Kratos Defense & Security Solutions, Inc.
Herndon, VA
The Customer Support Engineer will work directly with KRATOS Customers and will be the first line of service to follow Customer inquiries/requests submitted via phone, email, or trouble…
Added 19 mins ago
Network Engineer
Koniag Government Services
Arlington, VA
Support the organization’s networking infrastructure, equipment, software, and design. This role focuses on maintaining, configuring, and troubleshooting network components to ensure the…
Added 21 mins ago
K
Sales Solution Engineer
Keenfinity
Remote, United States
- $90,000 to $120,000 USD / year
The Sales Solution Engineer augments the sales function by providing pre-sales technical support for project work. They will fulfill customer requirements for integration of IQSIGHT…
Added 22 mins ago
Field Engineer (Dedicated Team)
Flagler Technologies LLC
JACKSONVILLE, FL
Field Engineer (Dedicated Team)- Jacksonville, FL
Added 27 mins ago
Sr. Production Engineer
Zscaler
San Jose, CA · Santa Clara, CA
…SASE-based Zero Trust Exchange is the world’s largest in-line cloud security…
Added 28 mins ago
Data Center Technician (Third Shift)
Google
Kansas City, MO
+ Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
Added 33 mins ago
NL
Senior I Engineer - Network Services Implementation & Remote Support
NYU Langone Health
New York, NY
- $84,577.92 to $121,662.48 USD / year
We have an exciting opportunity to join our team as a Senior I Engineer - Technology Engineering.
Added 34 mins ago
Senior Technical IT Storage Engineer
Highmark Health
Jefferson City, MO
+ Developing and meeting technical governance, quality, and security best practices.

Acre Security

Technical Support Engineer

Remote, United States

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Job details

Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: Technical Support Engineer Location: Western United States (Remote)

Move Security Forward with Acre Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place - one innovation at a time.

About Acre At Acre, we're not just building security solutions - we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.

Your Impact We’re looking for a Technical Support Engineer to join our global Support team, supporting customers across the Western US region. This role is critical to ensuring a high‑quality customer experience by providing technical expertise across Acre’s software platforms and partner integrations. You’ll build deep product knowledge while supporting customers through timely, accurate, and professional technical assistance.

What You’ll Do

In addition to the above, your key responsibilities will include:

Learn and maintain strong knowledge of Acre’s software products, partner integrations, and supported technologies
Provide technical support to customers via phone, ticketing systems, and other support channels
Troubleshoot software, networking, and system‑level issues with a strong focus on customer experience
Continuously test Acre software and integrations to support quality assurance and product reliability
Respond to incoming customer calls and technical inquiries requiring assistance
Participate in an after‑hours on‑call rotation to support customers 24/7/365
Maintain accurate documentation and records within support and ticketing systems
Continuously build professional, technical, and product knowledge to improve issue resolution and customer outcomes
Create and maintain weekly or monthly reports as directed by leadership.

What You’ll Bring

To succeed in this role, you’ll need:

Strong customer service and communication skills
Excellent analytical and troubleshooting abilities
Fluency in English (written and verbal)
Strong organizational skills and attention to detail
Ability to learn quickly and perform effectively in a fast‑paced environment
Strong time‑management skills with the ability to multitask
Familiarity with Microsoft operating systems and networking fundamentals

Preferred:

Experience in a technical support or customer service role, ideally in a SaaS or call‑center environment
Exposure to software testing, system integrations, or quality assurance activities
Degree in Information Technology, Systems, Engineering, or equivalent practical experience
CompTIA certifications (A+, Network+, Security+)

What’s in It for You We strive to do more than just match your ambitions - when you join Acre, you’ll have access to a range of exciting opportunities:

Be part of a disruptor – Help move security forward with a company that challenges the status quo
Learn from industry leaders – Work alongside experts and innovators in security technology
Drive meaningful impact – Your work will directly support customers and protect critical infrastructure
Advance your career – Access professional development, training, and growth opportunities
Enjoy competitive rewards – We offer a competitive compensation package and locally compliant benefits

Join the Future of Security At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you. Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Data Privacy Statement

We process personal data submitted in connection with your application for recruitment purposes in accordance with applicable data protection laws. Applicant data will generally be retained for up to 12 months from the date of last activity unless otherwise required by law or where consent has been provided for future opportunities. For details, please see our Privacy Notice: Acre Security

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