Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Financial Manager - SES - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security,…
Added 1 min ago
Telecommunications Engineer 4 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
Telecommunications Engineer 2 - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
Telecommunications Engineer 3 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
Telecommunications Engineer 2 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
Deployment Network Engineer 4
M.C. Dean, Inc
Springfield, VA
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
MD
Project Administrator, Staff
M.C. Dean, Inc
Frederick, MD
- $26.77 to $30.11 USD / hour
…recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical power systems, electronic…
Added 1 min ago
Senior Design Engineer (Engineer 5)
M.C. Dean, Inc
Tysons, VA
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
Design Engineer Staff
M.C. Dean, Inc
Caroline County, VA
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
Telecommunications Specialist 2 (Technical Specialist 2) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
Telecommunications Specialist 4 (Technical Specialist 4) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 1 min ago
Telecommunications Specialist 2 (Technical Specialist 2) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 2 mins ago
AL
Senior Data Engineer
Absentia Labs
San Francisco, CA · Boston, MA · New York City, NY · Seattle, WA · San Jose, CA · Austin, TX
- $125,000 to $160,000 USD / year
Absentia Labs is building the data and intelligence infrastructure that powers the next generation of biomedical discovery. We work at the intersection of biology, chemistry, machine…
Added 6 mins ago
CB
Senior Data Engineer
Commercial Bank of California
United States
- $135,000 to $170,000 USD / year
Collaborate with security and infrastructure teams to enforce secure data handling and platform standards.
Added 9 mins ago
F
Senior Infrastructure Security Engineer
fal
San Francisco, CA
- $180,000 to $250,000 USD / year
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and…
Added 9 mins ago
F
Staff Security Engineer
fal
San Francisco, CA
- $180,000 to $250,000 USD / year
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and…
Added 11 mins ago
Applications Support Sr Analyst
Citibank, N.A.
United States
The Observability Engineer will support the organization's observability transformation initiatives by helping onboard applications to modern observability platforms and OpenTelemetry…
Added 11 mins ago
DO
Senior Systems Administrator - Hybrid Telework
Department of State Hospitals
CA
- $8,625 to $11,557 USD / month
As an IT Specialist II in our Enterprise Infrastructure Team, you’ll be a senior-level technical expert driving the design, security, and operation of both cloud and on-prem infrastructure.…
Added 13 mins ago
Platform Engineer (TS/SCI CI Poly)
Seamless Migration
Reston · Alexandria · Washington · Colorado Springs
Configure and maintain supporting infrastructure services to ensure application availability, performance, and security.
Added 16 mins ago
Industry Solutions Engineer, Splunk - Energy and Utilities
Cisco
Chicago, IL
Join a team of Splunk Solutions Engineers! The Energy and Utilities Industry Solutions Engineer leads targeted, business-outcomes. Accelerates GTM by developing repeatable use cases and the…
Added 16 mins ago
Data Protection Engineer
Koniag Government Services
Washington, DC
…experienced, motivated, and customer-oriented Data Protection Engineer to join our team supporting a critical enterprise data protection environment. The ideal candidate is a skilled…
Added 16 mins ago
Network Engineer
Koniag Government Services
Washington, DC · Arlington, VA
Support the organization’s networking infrastructure, equipment, software, and design. This role focuses on maintaining, configuring, and troubleshooting network components to ensure the…
Added 16 mins ago
Data Protection Engineer (Lakewood, CO)
Koniag Government Services
Lakewood, CO
…experienced, motivated, and customer-oriented Data Protection Engineer to join our team supporting a critical enterprise data protection environment. The ideal candidate is a skilled…
Added 16 mins ago
AWS Engineer
Koniag Government Services
Vienna, VA
Kadiak, LLC, a Koniag Government Services company, is seeking an AWS Engineer with a TS/SCI security clearance to support Kadiak and our government customer in Vienna, VA. This position…
Added 16 mins ago
Hyperconverged Infrastructure Engineer
Koniag Government Services
Lakewood, CO
Koniag Technology Solutions, inc a Koniag Government Services company, is seeking a Hyperconverged Infrastructure Engineer with a Secret Security clearance to support KTS and our government…

Acre Security

Technical Support Engineer

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: Technical Support Engineer Location: Western United States (Remote)

Move Security Forward with Acre Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place - one innovation at a time.

About Acre At Acre, we're not just building security solutions - we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.

Your Impact We’re looking for a Technical Support Engineer to join our global Support team, supporting customers across the Western US region. This role is critical to ensuring a high‑quality customer experience by providing technical expertise across Acre’s software platforms and partner integrations. You’ll build deep product knowledge while supporting customers through timely, accurate, and professional technical assistance.

What You’ll Do

In addition to the above, your key responsibilities will include:

Learn and maintain strong knowledge of Acre’s software products, partner integrations, and supported technologies
Provide technical support to customers via phone, ticketing systems, and other support channels
Troubleshoot software, networking, and system‑level issues with a strong focus on customer experience
Continuously test Acre software and integrations to support quality assurance and product reliability
Respond to incoming customer calls and technical inquiries requiring assistance
Participate in an after‑hours on‑call rotation to support customers 24/7/365
Maintain accurate documentation and records within support and ticketing systems
Continuously build professional, technical, and product knowledge to improve issue resolution and customer outcomes
Create and maintain weekly or monthly reports as directed by leadership.

What You’ll Bring

To succeed in this role, you’ll need:

Strong customer service and communication skills
Excellent analytical and troubleshooting abilities
Fluency in English (written and verbal)
Strong organizational skills and attention to detail
Ability to learn quickly and perform effectively in a fast‑paced environment
Strong time‑management skills with the ability to multitask
Familiarity with Microsoft operating systems and networking fundamentals

Preferred:

Experience in a technical support or customer service role, ideally in a SaaS or call‑center environment
Exposure to software testing, system integrations, or quality assurance activities
Degree in Information Technology, Systems, Engineering, or equivalent practical experience
CompTIA certifications (A+, Network+, Security+)

What’s in It for You We strive to do more than just match your ambitions - when you join Acre, you’ll have access to a range of exciting opportunities:

Be part of a disruptor – Help move security forward with a company that challenges the status quo
Learn from industry leaders – Work alongside experts and innovators in security technology
Drive meaningful impact – Your work will directly support customers and protect critical infrastructure
Advance your career – Access professional development, training, and growth opportunities
Enjoy competitive rewards – We offer a competitive compensation package and locally compliant benefits

Join the Future of Security At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you. Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Data Privacy Statement

We process personal data submitted in connection with your application for recruitment purposes in accordance with applicable data protection laws. Applicant data will generally be retained for up to 12 months from the date of last activity unless otherwise required by law or where consent has been provided for future opportunities. For details, please see our Privacy Notice: Acre Security

Apply About employer

Report this job