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Data Engineer
Oshkosh Corporation
Hagerstown, MD · Frederick, MD
Bachelor’s degree in computer science, data science or a related field with three (3) or more years of working as a data engineer, ETL developer and/or data warehouse DBA.
Added just now
Avionics Test Engineer I- Onsite
RTX Corporation
annapolis, MD
We are seeking a highly motivated Avionics Test Engineer to join our Systems Engineering team. In this role, you will support the testing and verification of avionics hardware using…
Added just now
Security Engineer
BOOZ, ALLEN & HAMILTON, INC.
Annapolis Junction, MD
Lead risk and vulnerability assessments in network, system, and application areas.
Added 1 min ago
Senior Platform Engineer
RTI International
UNAVAILABLE
As a Senior Platform Engineer, you will play a key role in building and advancing cloud-native platform capabilities, with a focus on Kubernetes, infrastructure automation, CI/CD,…
Added 15 mins ago
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Information Security Engineer
TTEC
Augusta, ME
- $65,000 to $70,000 USD / year
…award-winning employment experience. As a Information Security Engineer working remote in US, you’ll be a part of bringing humanity to business.…
Added 16 mins ago
Senior Software and System Architect
NVIDIA USA
Remote, United States
Wide knowledge and understanding of networking protocols and common network topologies
Added 16 mins ago
Implementation Engineer
RadNet
Somerville, MA
The Implementation Engineer is responsible for end-to-end technical deployment, integration, and validation of Picture Archiving and Communication Systems (PACS) and related DeepHealth…
Added 28 mins ago
Systems Support Engineer
Western Lithium Corp
Winnemucca, NV
Added 36 mins ago
Test Engineer II - Microwave
BAE Systems
Nashua, NH
Familiar with RF instrumentation (i.e. network analyzers, spectrum analyzers and signal sources), and the control of hardware through software interfaces (automated test sequence)
Added 39 mins ago
Systems Engineer for Large Public Venues (East Coast)
Hewlett Packard Enterprise
All, NY · All, DE · All, GA · All, PA · Boston, MA · All, NC · All, OH · All, MD · All, FL
The Systems Engineer for Large Public Venues on the East Coast will be mainly responsible for providing technical support and leadership in the creation of deliverable Wi-Fi and wireless…
Added 40 mins ago
Cloud Engineer
UMB Bank
Kansas City, MO
As a Cloud Engineer , you will be heavily participating in defining the organization's cloud platform strategy, designing enterprise cloud solutions, and enabling cloud adoption across the…
Added 58 mins ago
CO
Network Engineer - Public Works
City of San Jose
San Jose, CA
- $130,930.8 to $159,279.12 USD / year
The total salary range for Network Engineer classification is $130,930.80 - $159,279.12.
Added 1 hour ago
Security Engineer II, AppSec Stores, Stores Security
Amazon.com Services LLC
Seattle, WA
As a Security Engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be…
Added 1 hour ago
Software Engineer III
Robert Half Inc.
Remote, United States
Robert Half is seeking a Software Engineer III who will analyze, design, program, debug, test, implement and modify software enhancements and/or new applications used in local, networked,…
Added 1 hour ago
Data Center Technician III, Hardware, Networking
Google
Council Bluffs, IA
…equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician,…
Added 1 hour ago
Customer Service Engineer (VA ESOM)
Kentro
Anchorage, AK
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 1 hour ago
Information Systems Engineer Manager 2
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 1 hour ago
T
Information Security Engineer
TTEC
Bismarck, ND
- $65,000 to $70,000 USD / year
…award-winning employment experience. As a Information Security Engineer working remote in US, you’ll be a part of bringing humanity to business.…
Added 1 hour ago
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Cybersecurity Systems Engineer II
Lyntris
San Diego, CA
- $115,000 to $145,000 USD / year
Understanding of cybersecurity fundamentals, system architectures, network technologies, and security principles.
Added 1 hour ago
A
Building Engineer
Aerotek
BELLEVUE, WA
- $90,000 to $93,600 USD / year
…well-established property management team as a Building Maintenance Engineer supporting commercial properties in Bellevue. This hands-on role is ideal for someone with experience in HVAC,…
Added 1 hour ago
C
AI Operations Engineer
Coast
NY
- $150,000 to $180,000 USD / year
…it through training, office hours and hackathons, and grow a network of AI…
Added 1 hour ago
Staff Software Engineer - Orders Platform
Jobgether
Remote, United States
We are seeking an experienced Staff Software Engineer to help shape and scale a mission-critical ordering platform that powers restaurant operations. In this high-ownership role, you will…
Added 1 hour ago
Senior SIP Engineer
Telegent, Inc.
Pleasant Grove, UT
Come help us build the mobile network for all agents, and the safe tech it can power .
Added 2 hours ago
Senior Vehicle Power Electronics Engineer
Anduril Industries
Santa Ana, CA · Costa Mesa, CA
…quality systems that will scale across our broader shipyard…
Added 2 hours ago
Maintenance Engineer (Engineer 1) - MSS Talent Development Program
Los Alamos National Laboratory
Los Alamos, NM
…a career path towards facilities management. Starting as an Engineer I within the Maintenance and Site Services (MSS) Division, you will be provided the opportunity to experience all…

Acre Security

Technical Support Engineer

Remote, United States

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Job details

Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: Technical Support Engineer Location: Western United States (Remote)

Move Security Forward with Acre Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place - one innovation at a time.

About Acre At Acre, we're not just building security solutions - we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.

Your Impact We’re looking for a Technical Support Engineer to join our global Support team, supporting customers across the Western US region. This role is critical to ensuring a high‑quality customer experience by providing technical expertise across Acre’s software platforms and partner integrations. You’ll build deep product knowledge while supporting customers through timely, accurate, and professional technical assistance.

What You’ll Do

In addition to the above, your key responsibilities will include:

Learn and maintain strong knowledge of Acre’s software products, partner integrations, and supported technologies
Provide technical support to customers via phone, ticketing systems, and other support channels
Troubleshoot software, networking, and system‑level issues with a strong focus on customer experience
Continuously test Acre software and integrations to support quality assurance and product reliability
Respond to incoming customer calls and technical inquiries requiring assistance
Participate in an after‑hours on‑call rotation to support customers 24/7/365
Maintain accurate documentation and records within support and ticketing systems
Continuously build professional, technical, and product knowledge to improve issue resolution and customer outcomes
Create and maintain weekly or monthly reports as directed by leadership.

What You’ll Bring

To succeed in this role, you’ll need:

Strong customer service and communication skills
Excellent analytical and troubleshooting abilities
Fluency in English (written and verbal)
Strong organizational skills and attention to detail
Ability to learn quickly and perform effectively in a fast‑paced environment
Strong time‑management skills with the ability to multitask
Familiarity with Microsoft operating systems and networking fundamentals

Preferred:

Experience in a technical support or customer service role, ideally in a SaaS or call‑center environment
Exposure to software testing, system integrations, or quality assurance activities
Degree in Information Technology, Systems, Engineering, or equivalent practical experience
CompTIA certifications (A+, Network+, Security+)

What’s in It for You We strive to do more than just match your ambitions - when you join Acre, you’ll have access to a range of exciting opportunities:

Be part of a disruptor – Help move security forward with a company that challenges the status quo
Learn from industry leaders – Work alongside experts and innovators in security technology
Drive meaningful impact – Your work will directly support customers and protect critical infrastructure
Advance your career – Access professional development, training, and growth opportunities
Enjoy competitive rewards – We offer a competitive compensation package and locally compliant benefits

Join the Future of Security At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you. Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Data Privacy Statement

We process personal data submitted in connection with your application for recruitment purposes in accordance with applicable data protection laws. Applicant data will generally be retained for up to 12 months from the date of last activity unless otherwise required by law or where consent has been provided for future opportunities. For details, please see our Privacy Notice: Acre Security

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