Jobs in the United States

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Added 3 mins ago
Senior Telecom Engineer
Maximus
Des Moines, IA
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 3 mins ago
Data Center Technician III, Hardware, Networking
Google
Council Bluffs, IA
…similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician,…
Added 3 mins ago
Senior Design Manager (Data Center)
Jacobs
Davenport, IA
At Jacobs, we are helping clients deliver the next generation of AI, cloud, hyperscale, and high-performance computing infrastructure. We are seeking a Senior Design Manager - AI Data…
Added 3 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Des Moines, IA
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 3 mins ago
O
Commercial Technical Program Manager
Oracle
Des Moines, IA
- $126,200 to $264,100 USD / year
Oracle Cloud Infrastructure (OCI) is accelerating global growth through advanced AI infrastructure and strategic customer engagement. The Global AI Infrastructure & Strategic Pursuits…
Added 3 mins ago
Technical Account Manager
Red Hat
Des Moines, IA
The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance,…
Added 8 mins ago
Customer Service Engineer (VA ESOM)
Kentro
Anchorage, AK
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 13 mins ago
Staff DevOps Engineer - Position qualifies for sign-on bonus starting at $10k
CORP-Corporate Office
United States
Northrop Grumman’s Space Systems Sector is looking for an experienced Staff DevOps Engineer to augment our team. This position can be based in Aurora, CO, Morrisville, NC or Sacramento, CA.
Added 16 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Bismarck, ND
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 17 mins ago
O
Commercial Technical Program Manager
Oracle
Bismarck, ND
- $126,200 to $264,100 USD / year
Oracle Cloud Infrastructure (OCI) is accelerating global growth through advanced AI infrastructure and strategic customer engagement. The Global AI Infrastructure & Strategic Pursuits…
Added 17 mins ago
Technical Account Manager
Red Hat
Bismarck, ND
The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance,…
Added 17 mins ago
Senior AWS Cloud Engineer
Serco
Bismarck, ND
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
Added 17 mins ago
Mainframe Technical Engineer
Highmark Health
Bismarck, ND
…z/OS, SMP/E, COUPLING FACILITY technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical professionals,…
Added 17 mins ago
Platform Engineer - Remote
SitusAMC
Bismarck, ND
This highly visible role partners with engineering, DevOps, Agile delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure…
Added 17 mins ago
Software Engineer
Teradata
Bismarck, ND
This position is for a Software Engineer in the POD Services team. The POD Services Team is working towards the goal of providing Infrastructure as a service for On-prem env.
Added 17 mins ago
Senior Design Manager (Data Center)
Jacobs
Fargo, ND
At Jacobs, we are helping clients deliver the next generation of AI, cloud, hyperscale, and high-performance computing infrastructure. We are seeking a Senior Design Manager - AI Data…
Added 17 mins ago
Senior Telecom Engineer
Maximus
Bismarck, ND
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 21 mins ago
Senior Backend Software Engineer
Flexcompute Inc.
Madison, WI
We are looking for a Senior Backend Software Engineer to join our team in Madison, Wisconsin, and help us design and implement scalable solutions that meet the growing demands of our…
Added 22 mins ago
Launch Readiness and Rehearsal Support_TS/SCI w/ poly
General Dynamics Information Technology
Cape Canaveral, FL
Bring your technology expertise and drive for innovation to GDIT. The Systems Engineer must have:
Added 23 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Tallahassee, FL
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 25 mins ago
V
Security Operations Center Operator - Weekends
VITALANT
United States
- $23 to $25 USD / hour
Added 29 mins ago
Mission Manager / Systems Engineer II
Lodestar
Los Angeles, CA
Space is becoming an increasingly contested warfighting domain, with growing threats to the satellites and critical infrastructure underpinning modern life. Maintaining Western strategic…
Added 29 mins ago
C
AI Operations Engineer
Coast
NY
- $150,000 to $180,000 USD / year
Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many millions…
Added 37 mins ago
Senior SIP Engineer
Telegent, Inc.
Pleasant Grove, UT
Share what you know. Record decisions as ADRs, review code and make voice approachable for every engineer on the team.
Added 37 mins ago
A
Senior IT Systems Administrator
AgelessRx
Remote, United States
- $155,000 to $180,000 USD / year
…applications, identity and access systems, and secure technology infrastructure to do their work…

Acre Security

Technical Support Engineer

Remote, United States

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Job details

Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: Technical Support Engineer Location: Western United States (Remote)

Move Security Forward with Acre Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place - one innovation at a time.

About Acre At Acre, we're not just building security solutions - we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.

Your Impact We’re looking for a Technical Support Engineer to join our global Support team, supporting customers across the Western US region. This role is critical to ensuring a high‑quality customer experience by providing technical expertise across Acre’s software platforms and partner integrations. You’ll build deep product knowledge while supporting customers through timely, accurate, and professional technical assistance.

What You’ll Do

In addition to the above, your key responsibilities will include:

Learn and maintain strong knowledge of Acre’s software products, partner integrations, and supported technologies
Provide technical support to customers via phone, ticketing systems, and other support channels
Troubleshoot software, networking, and system‑level issues with a strong focus on customer experience
Continuously test Acre software and integrations to support quality assurance and product reliability
Respond to incoming customer calls and technical inquiries requiring assistance
Participate in an after‑hours on‑call rotation to support customers 24/7/365
Maintain accurate documentation and records within support and ticketing systems
Continuously build professional, technical, and product knowledge to improve issue resolution and customer outcomes
Create and maintain weekly or monthly reports as directed by leadership.

What You’ll Bring

To succeed in this role, you’ll need:

Strong customer service and communication skills
Excellent analytical and troubleshooting abilities
Fluency in English (written and verbal)
Strong organizational skills and attention to detail
Ability to learn quickly and perform effectively in a fast‑paced environment
Strong time‑management skills with the ability to multitask
Familiarity with Microsoft operating systems and networking fundamentals

Preferred:

Experience in a technical support or customer service role, ideally in a SaaS or call‑center environment
Exposure to software testing, system integrations, or quality assurance activities
Degree in Information Technology, Systems, Engineering, or equivalent practical experience
CompTIA certifications (A+, Network+, Security+)

What’s in It for You We strive to do more than just match your ambitions - when you join Acre, you’ll have access to a range of exciting opportunities:

Be part of a disruptor – Help move security forward with a company that challenges the status quo
Learn from industry leaders – Work alongside experts and innovators in security technology
Drive meaningful impact – Your work will directly support customers and protect critical infrastructure
Advance your career – Access professional development, training, and growth opportunities
Enjoy competitive rewards – We offer a competitive compensation package and locally compliant benefits

Join the Future of Security At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you. Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Data Privacy Statement

We process personal data submitted in connection with your application for recruitment purposes in accordance with applicable data protection laws. Applicant data will generally be retained for up to 12 months from the date of last activity unless otherwise required by law or where consent has been provided for future opportunities. For details, please see our Privacy Notice: Acre Security

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