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Client Delivery Specialist (Commercial Litigation Legal Assistant)
Husch Blackwell - 2020 updates
Denver, CO
At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented…
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SJ
Fire Alarm Installer
STR Johnson Controls Fire Protection LP
United States
- $24 to $38 USD / hour
As a Fire Installer IV, you will install, program, troubleshoot, configure, commission, and service fire alarm systems and related building system products at customer sites. This role…
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SH
Manager, Communications - Integration & Operations
Sutter Health
United States
- $98,055.36 to $147,089.28 USD / year
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SV
Manager, Home Infusion Pharmacy
Sutter Visiting Nurse Association and Hospice
United States
- $165,339.2 to $264,555.2 USD / year
…develops and implements policies and procedures that guide and support patient care activities: recommends and provides justification for a sufficient number of qualified and competent…
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TEACHER, ELEMENTARY- 2ND GRADE, 1 YEAR ONLY
DPS
Denver, CO
…to diverse elementary students, following District Literacy Program and Everyday Math or other school/District approved…
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RN-Inpatient-PRN-ABQ
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United States
Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
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CT Technologist - PRESNow - Coors
Presbyterian System Services
United States
Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
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Rehab Tech III - Outpatient
Presbyterian System Services
United States
Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
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Specialty Pharmacy Clinical Pharmacist
Presbyterian System Services
United States
Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
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Patient Care Assistant - Patient Placement and Transfer Center
Presbyterian System Services
United States
…provide basic ADLs as appropriate and directed. Provide general support for the operation of a nursing department including assuring availability of supplies and equipment as pertaining to…
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Pharmacy Tech - Inpatient
Presbyterian System Services
United States
Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
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Unit Secretary/Nursing Tech - Progressive Care RMC
Presbyterian System Services
United States
…registered nurse or licensed provider, and/or perform advanced support-procedures for the operation of the Emergency Department (CDS Emergency Departments and PresNows only). Operates…
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Nurse Tech - Inpatient Tele Sitting
Presbyterian System Services
United States
…the direction of a licensed Nurse and / or performs specific support-procedures for the operation of a Nursing or Clinical Department. Operates patient monitoring…
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Nurse Tech Inpatient - Tele Sitting
Presbyterian System Services
United States
…the direction of a licensed Nurse and / or performs specific support-procedures for the operation of a Nursing or Clinical Department. Operates patient monitoring…
Added just now
Nursing Tech - Inpatient Tele Sitting
Presbyterian System Services
United States
…the direction of a licensed Nurse and / or performs specific support-procedures for the operation of a Nursing or Clinical Department. Operates patient monitoring…
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Cardiac Sonographer - Cardiovascular Lab
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United States
…echocardiographer (cardiac sonographer) with our adult heart program, you'll work within a supportive and team‑oriented culture that encourages personal and professional development. Echo…
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Senior Growth Marketing Manager
Clever
OR · San Francisco, CA
As Senior Growth Marketing Manager, Partner Demand Generation, you'll lead growth marketing for Clever's App Partner business, helping education technology companies connect with schools…
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Product Expert Finance- SAP
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Radnor, PA
Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
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Production Supervisor
AIRGAS Airgas USA, LLC
Star, MS
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental,…
Added 1 min ago
Sr. Director HRBP, Proposal & Bids
V2X
UNAVAILABLE
A minimum of twelve (12) years of direct experience, including 7+ years in government contracting HR, Program Management, or capture and proposal support.
Added 1 min ago
Heavy Equipment Mechanic Lead
V2X
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…base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company…
Added 1 min ago
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Outdoor Guest Service Attendant (Ashland)
Flagstop Car Wash
Ashland, VA
- $15 USD / month
Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
Added 1 min ago
Senior Program Manager – Sustainable Development Finance
Center for Global Development
Washington, DC
The Senior Program Manager is SDF’s operational and administrative lead, reporting to, and supporting, the Director. You will be responsible for keeping our people, projects, and budgets on…
Added 1 min ago
Executive Director, Imaging Services
Emory University
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Lead integration of diagnostic radiology, interventional radiology, and all imaging subspecialties into a unified enterprise program across hospitals, ambulatory sites, and practices.
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Senior Scientist, R&D - Food Service
The Campbell's Company
Camden, NJ
…live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell’s has a variety of Employee…

ACR Supply Co

Counter Technical Expert

Winston Salem, NC, United States

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Job details

Posting language: English

Original job description

Why ACR Supply? ACR Supply is a family owned HVACR company known for incredible customer service and quality products. We are humbled to be recognized as a 2018, 2021, 2022, 2023, 2024 and 2025 Best Christian Places to Work awardee. We have worked diligently to create a work environment where our team members get up every morning and truly want to come to work. At ACR Supply, we believe in serving with excellence, and our Store Sales Associates are at the heart of that mission. If you’re looking for a role where your daily work has a direct impact on businesses, families, and entire communities, we’d love to have you on our team. What You’ll Do: As a Counter Technical Expert at ACR Supply Company, you play a crucial role in equipping our customers with the right solutions for their needs and supporting and training your teammates by using excellent, in-depth knowledge of HVAC products and company operations. The Counter Technical Expert serves as the product and process expert at the location. Your work will directly impact the success of our stores, the productivity of contractors and team members, and the satisfaction of end users - whether they’re homeowners seeking comfort or businesses requiring operational efficiency.

Key Responsibilities:

Customer Engagement and Problem Solving: Serve as the go-to technical expert on the counter, providing guidance on product selection, troubleshooting, and installation. Build strong relationships with customers by understanding their unique challenges and offering tailored solutions. Ensure a seamless and efficient customer experience at the counter. Provide timely feedback to the company regarding service failures or customer concerns.
Training: Mentor and train sales associates to improve technical knowledge and help them better serve their customers. Develop and deliver training sessions on product updates, best practices, and troubleshooting techniques. Lead by example, fostering a culture of collaboration, accountability, and continuous learning. Attend product and industry-related training and educate teammates on what was covered.
Cross-Functional Collaboration: Act as the liaison between store team members and other ACR departments like the Engineered Products team and Sales team.
Operational Excellence: Process, invoice, and quote customer orders/changes/returns according to established ACR policies and procedures. Respond to inquiries of product availability & pricing. Verify pricing accuracy. Call manufacturers for product availability and place special orders with manufacturers. Provide timely and accurate information to incoming customer order status and product knowledge requests. Cross-reference old products to new products. Open and close the store as assigned.
Continuous Improvement: Stay current on all vendor required trainings, new products, and industry changes.
Travel: This role requires some travel for vendor/product training.

How You’ll Make an Impact

Help HVAC contractors stay on schedule and reduce callbacks
Support field technicians by making sure they get the right parts - fast
Contribute to a positive in-store experience that keeps customers loyal
Build trust with contractors who count on ACR for expert support
Reinforce a culture of excellence and service in every interaction

What You’ll Bring:

High School Diploma or GED
In-depth understanding of commercial HVAC/R systems and terminology
5 years paid experience in the commercial or residential HVAC industry with related product knowledge
5 years experience as an HVAC technician or 10 years experience in counter sales in a HVAC wholesale environment
Current and valid Driver’s License
3 years experience using ERP software (preferred)
3 years customer service experience (preferred)
Experience coaching or training in HVAC or wholesale environment (preferred)
Meet physical demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to use hands and fingers handle or feel; reach with hands and arms; and talk or hear. The team member frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The team member is occasionally required to sit and climb or balance. The team member must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Where You’ll be Working: This position works in a store and warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and standard warehouse equipment such as hand trucks, box cutters, forklifts, and tape dispensers. This role requires standing for extended periods of time, which may include the entirety of the scheduled shift. What You Can Look Forward To: Benefits & Perks (for eligible associates)!

Paid time off and Paid holidays off
Medical, dental, vision, life insurance
Supplemental insurance
Volunteer paid time off
AAA roadside assistance
401k program with company match
Family fun day
Personal and professional development and training
A supportive work culture… and the list goes on!

Join the ACR Family! If you enjoy solving problems, serving others, and working in a high-impact role, we want to meet you. Click below to apply and join the ACR family. *ACR Supply Company is committed to Equal Employment Opportunity. Reasonable accommodations are available for qualified individuals with disabilities. If you need assistance or accommodation due to a disability, you can call us at 919-765-8398*

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