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Closed listing

Acosta Group

Territory Manager

New Rochelle, NY, United States

Full-time

This opening has closed.

The original listing is kept below for reference.

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

DESCRIPTION

Territory Manager – Med Product

About the Role

We are seeking an outgoing, motivated, and self-driven Field Territory Manager to support a local pharmaceutical stewardship program. This role combines remote outreach and field-based engagement, helping recruit, onboard, and support site partners across an assigned territory.

The Field Territory Manager serves as a primary point of contact for healthcare providers, pharmacies, law enforcement agencies, government organizations, and other community locations. Success in this position requires strong communication skills, relationship-building abilities, attention to detail, and the capability to work independently while managing a high volume of site calls and site support activities.

This is an excellent opportunity for someone who enjoys connecting with people, building relationships, traveling within a designated territory, and making a meaningful impact through a public health-focused program.

Is This You?

Are you comfortable speaking with new people every day and building rapport quickly?
Do you enjoy a mix of phone-based outreach, relationship management, and in-person field work?
Are you self-motivated and able to stay organized while working remotely?
Can you balance multiple priorities while maintaining a high level of professionalism and customer service?
Do you thrive in a role where your success is measured by activity, engagement, and program outcomes?

If so, we'd love to talk with you.

Position Overview

The Field Territory Manager is responsible for supporting the growth and ongoing success of a pharmaceutical stewardship program within an assigned territory. Responsibilities include outreach, partner recruitment, onboarding, training, program implementation, site support, compliance monitoring, and relationship management.

This position requires both a remote and in-person presence. Team members regularly conduct phone outreach, support partners virtually, and complete on-site visits throughout the territory. The ideal candidate is comfortable working independently, managing a schedule, and serving as a trusted representative of the program.

Compensation & Benefits

Competitive salary
One-time bonus of $2,000, paid at the end of employment or fiscal year (mid-December), whichever comes first, contingent upon performance goals and KPI achievement
Mileage reimbursement at the current IRS rate
Monthly technology reimbursement:

$50 cell phone stipend

$25 internet stipend

Daily per diem reimbursement during approved overnight travel

Eligible employees may participate in available company benefit programs, which may include:

Medical, Dental, and Vision Coverage
Telehealth Services
401(k) with Company Match
Life Insurance and AD&D
Short-Term and Long-Term Disability
Flexible Spending Accounts (FSA)
Health Reimbursement Accounts (HRA)
Employee Assistance Program (EAP)
Legal and Pet Insurance
Tuition Assistance
Employee Discount Programs
Paid Time Off and Company Holidays

Work Schedule & Travel Expectations

Hybrid role combining remote work and field-based responsibilities
Typical schedule includes:

o 2-4 days per week in-field

o 1-3 days per week working remotely

Remote workdays may include a high volume of calls, manually updating work in shared files, and follow-up activities
Overnight travel may be required during certain periods and could include up to 3-4 nights per week
Daily field schedules may include 10-15 site visits, but is dependent on territory, routing, and amount of time budgeted per visit and in between sites

o Routes and schedules are planned in advance by the client, flexibility is ideal

Standard work schedule is Monday-Friday, generally between 8:00 a.m. and 5:00 p.m.

RESPONSIBILITIES

Conduct high-volume outbound calls to current and prospective program participants
Build and maintain relationships with pharmacies, healthcare facilities, law enforcement agencies, and other community partners through remote and in-person
Recruit and onboard new collection sites and support ongoing program participation
Provide training, guidance, and operational support to participating locations
Perform scheduled in-person site visits throughout the assigned territory during specified cadences set by the client
Maintain accurate documentation of outreach activities, site interactions, and program documentation
Monitor site compliance with established program requirements and operating procedures
Follow up on open items, address partner questions, and resolve issues in a timely manner
Meet activity, performance, and program KPI expectations
Represent the client and program professionally at all times

QUALIFICATIONS

Required

Customer service, outreach, call center, inside sales, account management, field support, or related experience
Experience conducting high-volume phone outreach and follow-up activities
Strong relationship-building and interpersonal communication skills
Ability to work independently in a remote environment with minimal supervision
Strong organizational skills and attention to detail
Ability to manage multiple priorities and deadlines simultaneously
Proficiency with Microsoft Office applications
Valid driver's license and reliable transportation
Ability and willingness to travel throughout the assigned territory, including occasional overnight travel
Ability to pass a background check
Ability to successfully complete a drug screening
Hepatitis B vaccination requirement

Preferred

Experience with Salesforce, CRM platforms, or outreach tracking systems
Territory management or field-based customer engagement experience
Healthcare, pharmacy, environmental services, public health, or regulated industry experience
Experience supporting implementation, training, or compliance-related programs
Outreach, business development, ambassador, community engagement, or client-facing experience

What Makes Someone Successful in This Role?

Successful team members are:

Professional and customer-focused
Comfortable making outbound calls throughout the day
Persistent and resilient when working through outreach goals
Organized and detail-oriented
Adaptable and resourceful
Strong communicators both verbally and in writing
Comfortable building relationships with a wide variety of stakeholders
Accountable for achieving goals and performance expectations
Independent workers who can effectively manage their own schedules and territories

ABOUT US

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Marketing

Position Type: Full time

Business Unit: Marketing

Salary Range: $68268.92 - $68268.92

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 44022

Employer Description: US_MOSAIC_EMP_DESC

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Jobs in the United States