Jobs in the United States

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Added 3 mins ago
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Nashville, TN
- $132,500 to $338,300 USD / year
…seeking individuals that have demonstrated this through overall program delivery or deep experience in specific functional domains such as Finance, HR, payroll, procurement, or research…
Added 3 mins ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Nashville, TN
Join our Home Delivery Pharmacy Team at Intermountain Health , where pharmacists and pharmacy technicians work collaboratively to ensure patients have timely access to prescribed…
Added 3 mins ago
Product Manager
HCA Healthcare
Nashville, TN
HCA Healthcare’s Registration Services organization is seeking an Product Manager for a high-paced delivery team composed of technical leads, product engineers, and domain experts. The…
Added 20 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Beaverton, OR
- $132,500 to $338,300 USD / year
…seeking individuals that have demonstrated this through overall program delivery or deep experience in specific functional domains such as Finance, HR, payroll, procurement, or research…
Added 20 mins ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Salem, OR
Join our Home Delivery Pharmacy Team at Intermountain Health , where pharmacists and pharmacy technicians work collaboratively to ensure patients have timely access to prescribed…
Added 33 mins ago
Software Engineering Manager - Mobile
DAT
Denver, CO · Seattle, WA
As a Mobile Engineering Manager, you will be a technical leader building the mobile platform that powers our economy. You will combine your technical leadership with mission-driven impact.
Added 33 mins ago
Software Engineering Manager - Cloud
DAT
Denver, CO
As a Software Engineering Manager, you will be a technical leader building the digital backbone that powers our economy. You will combine your technical leadership with mission-driven…
Added 48 mins ago
Sr. Technical Program Manager
Amazon.com Services LLC
Wilmington, MA · Austin, TX
- Serve as the program's point of coordination across our IRG customers in manufacturing engineering, controls engineering, operations, and facilities, keeping workstreams aligned to an…
Added 49 mins ago
JD
Delivery Driver - Part Time
Jason's Deli
Kansas City, MO
- $15 USD / hour
- Part-time
The delivery driver works day and/or night shifts using an automobile to deliver customers’ food orders to residential or commercial properties.
Added 49 mins ago
JD
Delivery Driver
Jason's Deli
Wichita, KS
- $11 to $15 USD / hour
The delivery driver works day and/or night shifts using an automobile to deliver customers’ food orders to residential or commercial properties.
Added 1 hour ago
Executive Advisor Water Economics & Infrastructure Investment Strategy
GHD Inc.
RYE, NY
…alongside a working understanding of international alternative delivery and investment models - including P3/PPP frameworks used in Australia, the UK, Canada, and Asia-Pacific - and help…
Added 1 hour ago
Program Manager Quality Management
Avangrid Service Co
LANCASTER, NY
Program Manager - Quality Management Location: Lancaster, NY Work Type: Office, 5 days The base salary for this position is dependent upon experience and location ranging from $84,000…
Added 1 hour ago
Director, CIB & Research Compliance - ECM & M&A
Scotiabank
New York City, NY
Work with Training Team and business stakeholders to develop training program which includes participation in the annual training needs assessment and delivery of routine and ad-hoc…
Added 1 hour ago
Registered Nurse - Supervisory Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Bronx, NY
Added 1 hour ago
Sr. Program Manager, Client Delivery
Core Logic Solutions LLC
ROCHESTER, NY
…better serve the property industry. Job Description: The Senior Program Manager, Client Delivery will be responsible for all aspects of the implementation of assigned programs and provides…
Added 1 hour ago
EL
Project Manager (EXL89)
ExlService.com, LLC
NEW YORK, NY
- $170,000 to $175,000 USD / year
Added 1 hour ago
JD
Delivery Driver
Jason's Deli
Lawrence, KS
- $12 to $16 USD / hour
The delivery driver works day and/or night shifts using an automobile to deliver customers’ food orders to residential or commercial properties.
Added 1 hour ago
JD
Delivery Driver
Jason's Deli
Odessa, TX
- $13 to $15 USD / hour
The delivery driver works day and/or night shifts using an automobile to deliver customers’ food orders to residential or commercial properties.
Added 1 hour ago
Engineering Manger
DAT
Seattle, WA
As an Engineering Manager, you will be a technical leader building the digital backbone that powers our economy. You will combine your technical leadership with mission-driven impact.
Added 1 hour ago
Senior Scrum Master
Blue Cross Blue Shield of Kansas
Topeka, KS
Added 2 hours ago
BC
Program Manager
Brilliant Corners
Remote, United States
- $83,000 to $93,000 USD / year
The Program Manager oversees the day-to-day operations of Brilliant Corners’ housing programs and Community Supports in San Mateo County, with support and guidance from the Associate…
Added 2 hours ago
Head of Program Design
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
Added 2 hours ago
Head of Program Design
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
Added 2 hours ago
Head of Program Design
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
Added 2 hours ago
Head of Program Design
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.

ACME CONSTRUCTION SUPPLY

Customer Support Specialist

Portland, OR, United States

$23 to $25 USD / hour

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Job details

Pay: $23 to $25 USD / hour
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Hourly Rate: $23-$25/hour + Order writer commissions.

Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Summary:

The Customer Support Specialist plays a key role in delivering exceptional service to Acme’s customers by building trust-based relationships and ensuring a smooth, accurate order experience. This position manages a range of responsibilities including order entry, customer inquiries, problem resolution, delivery communication and account management, while supporting the company’s commitment to building partnership over customer service.

Order Lifecycle Management

Accurately enter and manage sales orders from initiation to completion, maintaining high attention to detail.
Maintain all Inside Sales queues daily, including Trouble, Remote Order Entry, Will Call, Invoice Preview, and Open Order Status Review.
Proactively communicate with customers regarding delays, issues, and backorders; maintains regular updates on will call orders (bi-weekly).
Complete all documentation accurately and in a timely manner.
Use tools such as Eclipse, Revalgo, vendor catalogs, and industry websites and contacts to support order processing and product sourcing.
Coordinate pricing on bids over $2,000.00 with Outside Sales or Branch Management.

Partnership Level Service

Deliver service in alignment with Acme’s Customer Partnership Program; maintain an average call score of 80 or higher.
Consistently goes above and beyond to anticipate customer needs, resolve issues, and deliver personalized service that exceeds expectations.
Collect and verify complete customer information, including contact and delivery details.
Assist customers with product selection by identifying needs through active listening and thoughtful questioning.
Responds promptly to customer inquiries and directs them to relevant Acme services when needed.
Is able to communicate and understand basic Core Services provided at Acme (AIMS, Rental, Fabrication, Technical Sales, and Kitting).
Is able to meet or exceed SOPs related to POD response time (if applicable).

General Responsibilities

Greet and assist all customers with professionalism and a positive attitude.
Maintain a neat and professional appearance that reflects Acme’s standards of service and credibility.
Ensure that the work area is consistently clean, organized, and free of clutter to support efficiency, safety, and a welcoming environment.
Manage multiple customer interactions simultaneously while upholding service quality.
Build strong working relationships with customers, coworkers, and vendors.
Address customer concerns promptly and communicate issues to the Branch Manager as needed.
Support warehouse operations as needed, following the Material Handling Job Description (if applicable).
Follow all directives issued by the Branch Manager and Regional Manager.

Qualifications

Skills: Technical Qualifications/Experience

Minimum 2 years of customer service or inside sales experience, or other work related experience(Acme experience preferred).
Completion of Acme University 100 series trainings.
Experience with ERP systems (Eclipse preferred).
Demonstrates proficiency in Microsoft Office such as Outlook and Excel.
Demonstrates proficiency in basic computer functions, including accurate typing, use of spell check and grammar tools, and navigating standard software applications.
Familiarity with construction supply products is a plus.

Traits: Behavior & Competencies

Active Listening: Ability to fully engage with customers and respond effectively.
Customer Focus: Go above and beyond to provide proactive, tailored support.
Time Management: Efficiently prioritize tasks and manage workload.
Conflict Resolution: Handle concerns with diplomacy and clarity.

Working Conditions: Physical Requirements

Regularly required to sit, walk, talk, hear, and use hands for typing, grasping, and handling office equipment.
Occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.
May be required to remain in a stationary position for extended periods of time while on the telephone, or while operating or using office equipment and computers, or while writing;
May be required to move or traverse considerable distances in the facility during the course of a work day.
Work takes place in both office and warehouse environments.

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