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Added 1 min ago
HS
Grant & Corporate Giving Manager
HUMANE SOCIETY OF POMONA VALLEY INC
Pomona, CA
- $78,000 to $95,000 USD / year
…collaboratively with the Director of Development, Finance, and program leadership, the Manager supports an annual institutional and corporate fundraising goal of less than…
Added 2 mins ago
Prouction Manager
HEICO
Hollywood, FL
ATI of HEICO is seeking a Production Manager for a full-time direct hire position in Hollywood, FL
Added 2 mins ago
Principal Product Manager - AI Defense (Hyrbid)
Cisco
Milpitas, CA
Cisco’s AI Software & Platform Group builds enterprise AI platforms and developer tooling, integrating our networking, security, and observability portfolio with modern AI to power…
Added 2 mins ago
Customer Success Manager II, Commercial Markets
Planet
San Francisco, CA · Denver, CO
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
Added 3 mins ago
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Bridge Structural Project Manager
GPAC
Naperville, IL
- $145,000 to $165,000 USD / year
Bachelor’s degree in Civil or Structural Engineering from an ABET-accredited program
Added 3 mins ago
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Bridge Structural Project Manager
GPAC
Lombard, IL
- $145,000 to $165,000 USD / year
Bachelor’s degree in Civil or Structural Engineering from an ABET-accredited program
Added 4 mins ago
G
Bridge Structural Project Manager
GPAC
Downers Grove, IL
- $145,000 to $165,000 USD / year
Bachelor’s degree in Civil or Structural Engineering from an ABET-accredited program
Added 4 mins ago
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Bridge Structural Project Manager
GPAC
Chicago, IL
- $145,000 to $165,000 USD / year
Bachelor’s degree in Civil or Structural Engineering from an ABET-accredited program
Added 4 mins ago
CM
Lab Histotech II Lead (Full Time)
CSI Medical Group PC
CA
- $54.89 to $68.61 USD / hour
- Full-time
Assist the lab manager with inventory and ordering laboratory supplies
Added 6 mins ago
SO
Practicum Coordinator
Southwestern Oregon Community College
Coos Bay, OR
- $45,331 to $46,732 USD / year
Maintain up-to-date documentation, manage clinical/practicum tracking software, and generate reports for departmental and accreditation reviews. Work with the Institutional Researcher to…
Added 7 mins ago
Workplace Design Standards Content Manager
Apple
San Jose, CA
We are seeking an experienced, collaborative, and detail-oriented design professional with a passion for workplace design to join our team as a Standards Content Manager.
Added 8 mins ago
Data Partnerships Director
Fetch
Remote, United States
Serve as internal program manager for Audience + Measurement channel strategy
Added 8 mins ago
Assistant Manager - Olympus Corsair
Olympus Property
San Diego, CA
The Assistant Manager is instrumental in supporting residents and managing business operations, maintaining accurate financial records, and fostering a collaborative and supportive work…
Added 8 mins ago
Portfolio Manager - Commercial Real Estate Credit Delivery
Truist Bank
Atlanta, GA · Charlotte, NC
…activities, and client support. Collaborates with Relationship Manager to identify credit worthy projects within targeted markets and assists in the prioritization of relationship calling…
Added 9 mins ago
CC
Administrative Assistant Puppy Program
CANINE COMPANIONS FOR INDEPENDENCE, INC.
Medford, NY
- $21 to $24 USD / hour
Puppy Raiser Coordination: Assist puppy program manager with the maintenance of prospective and current puppy raiser lists and puppy availability. Review puppy raiser applications, schedule…
Added 9 mins ago
Airside Experience Leader - MAF
Working at Signature Aviation
Midland, TX
…reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or…
Added 9 mins ago
Guest Experience Specialist - MAF
Working at Signature Aviation
Midland, TX
…reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or…
Added 9 mins ago
General Manager I Store 7833 Lockhart TX
Advance Stores Company Inc (500)
Lockhart, TX
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
Added 9 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Fairless Hills, PA
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added 9 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Fairless Hills, PA
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added 10 mins ago
SI
Festival Coordinator, Technology Services
Sundance Institute
Boulder, CO
- $19.29 USD / hour
Working closely under the Manager, Help Desk, the Festival Coordinator, Technology Services supports Sundance Institute’s commitment to discover, support, and inspire independent film and…
Added 10 mins ago
SI
Festival Coordinator, Technology Services
Sundance Institute
Remote, United States
- $22.25 USD / hour
Working closely under the Manager, Help Desk, the Festival Coordinator, Technology Services supports Sundance Institute’s commitment to discover, support, and inspire independent film and…
Added 12 mins ago
HA
Property Manager
Housing And Community Services Inc
San Antonio, TX
- $55,000 to $59,000 USD / year
The Property Manager is accountable for all day-to-day operations conducted at the site level. Duties include, but are not limited to occupancy, leasing, marketing, rent collections,…
Added 12 mins ago
AC
Customer Support Specialist
ACME CONSTRUCTION SUPPLY
Portland, OR
- $23 to $25 USD / hour
Deliver service in alignment with Acme’s Customer Partnership Program; maintain an average call score of 80 or higher.
Added 14 mins ago
Dining Shift Manager
University of California, Santa Cruz
CA
…environment for our guests and team; building an innovative dining program providing high quality service and food while embracing social, nutritional and financial…

ACME CONSTRUCTION SUPPLY

Customer Support Specialist

Portland, OR, United States

$23 to $25 USD / hour

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Job details

Pay: $23 to $25 USD / hour
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Hourly Rate: $23-$25/hour + Order writer commissions.

Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Summary:

The Customer Support Specialist plays a key role in delivering exceptional service to Acme’s customers by building trust-based relationships and ensuring a smooth, accurate order experience. This position manages a range of responsibilities including order entry, customer inquiries, problem resolution, delivery communication and account management, while supporting the company’s commitment to building partnership over customer service.

Order Lifecycle Management

Accurately enter and manage sales orders from initiation to completion, maintaining high attention to detail.
Maintain all Inside Sales queues daily, including Trouble, Remote Order Entry, Will Call, Invoice Preview, and Open Order Status Review.
Proactively communicate with customers regarding delays, issues, and backorders; maintains regular updates on will call orders (bi-weekly).
Complete all documentation accurately and in a timely manner.
Use tools such as Eclipse, Revalgo, vendor catalogs, and industry websites and contacts to support order processing and product sourcing.
Coordinate pricing on bids over $2,000.00 with Outside Sales or Branch Management.

Partnership Level Service

Deliver service in alignment with Acme’s Customer Partnership Program; maintain an average call score of 80 or higher.
Consistently goes above and beyond to anticipate customer needs, resolve issues, and deliver personalized service that exceeds expectations.
Collect and verify complete customer information, including contact and delivery details.
Assist customers with product selection by identifying needs through active listening and thoughtful questioning.
Responds promptly to customer inquiries and directs them to relevant Acme services when needed.
Is able to communicate and understand basic Core Services provided at Acme (AIMS, Rental, Fabrication, Technical Sales, and Kitting).
Is able to meet or exceed SOPs related to POD response time (if applicable).

General Responsibilities

Greet and assist all customers with professionalism and a positive attitude.
Maintain a neat and professional appearance that reflects Acme’s standards of service and credibility.
Ensure that the work area is consistently clean, organized, and free of clutter to support efficiency, safety, and a welcoming environment.
Manage multiple customer interactions simultaneously while upholding service quality.
Build strong working relationships with customers, coworkers, and vendors.
Address customer concerns promptly and communicate issues to the Branch Manager as needed.
Support warehouse operations as needed, following the Material Handling Job Description (if applicable).
Follow all directives issued by the Branch Manager and Regional Manager.

Qualifications

Skills: Technical Qualifications/Experience

Minimum 2 years of customer service or inside sales experience, or other work related experience(Acme experience preferred).
Completion of Acme University 100 series trainings.
Experience with ERP systems (Eclipse preferred).
Demonstrates proficiency in Microsoft Office such as Outlook and Excel.
Demonstrates proficiency in basic computer functions, including accurate typing, use of spell check and grammar tools, and navigating standard software applications.
Familiarity with construction supply products is a plus.

Traits: Behavior & Competencies

Active Listening: Ability to fully engage with customers and respond effectively.
Customer Focus: Go above and beyond to provide proactive, tailored support.
Time Management: Efficiently prioritize tasks and manage workload.
Conflict Resolution: Handle concerns with diplomacy and clarity.

Working Conditions: Physical Requirements

Regularly required to sit, walk, talk, hear, and use hands for typing, grasping, and handling office equipment.
Occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.
May be required to remain in a stationary position for extended periods of time while on the telephone, or while operating or using office equipment and computers, or while writing;
May be required to move or traverse considerable distances in the facility during the course of a work day.
Work takes place in both office and warehouse environments.

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