Jobs in the United States

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Added 1 min ago
Clinical Manager - Mobile Crisis - Evenings/Night & Weekend Shifts Differentials! (9622)
Terros Health
Mesa, AZ
Terros Health is pleased to share an exciting and challenging opportunity for a Mobile Crisis Clinical Manager for the East Valley area.
Added 1 min ago
A
Operations Associate (Part-Time) - Austin (South Congress)
ALO
Austin, TX
- $15 to $17 USD / hour
- Part-time
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual…
Added 1 min ago
IT Project Manager – Active Directory / Entra ID Migration
Chenega Corporation
UNAVAILABLE, CO
…Professional Services’ company, is looking for an IT Project Manager. The candidate will provide expert technical Project Management services to plan, engineer, and execute enterprise…
Added 1 min ago
HS
Grant & Corporate Giving Manager
HUMANE SOCIETY OF POMONA VALLEY INC
Pomona, CA
- $78,000 to $95,000 USD / year
…collaboratively with the Director of Development, Finance, and program leadership, the Manager supports an annual institutional and corporate fundraising goal of less than…
Added 2 mins ago
Prouction Manager
HEICO
Hollywood, FL
ROLE: The Production Manager leads all shop operations, including the Machine Shop, Plasma, Welding, and Detail Repair operations, to meet safety, quality, productivity, budget, and…
Added 2 mins ago
Network Architect
CF Industries Employee Services LLC
Northbrook, IL
Position Reports To: Manager, IT Network Operations
Added 2 mins ago
FH
Pharmacy Billing Coordinator Technician III
Fred Hutchinson Cancer Center
Seattle, WA
- $35.97 to $53.94 USD / hour
Generate and present reports of tasks to Pharmacy Operations Manager or Director of Pharmacy
Added 2 mins ago
Underwriter II, Excess Casualty, Umbrella Excess Liability
AXA
ATLANTA
…catastrophic losses beyond the limits of their primary insurance program or self-insured retention…
Added 2 mins ago
Claim Specialist, Workers Compensation
AXA
EXTON
You will report to the Workers’ Compensation Claims Manager- TPA
Added 3 mins ago
Assistant Manager I
Family Dollar
Miami, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager II
Family Dollar
Dewitt, IA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Warehouse Manager
MAGNETO & DIESEL INJECTOR SERVICE INC
Bolingbrook, IL
The Warehouse Manager leads and oversees all functions of the warehouse as it relates to distribution, order picking and processing, inventory control, loss prevention, safety, shipping and…
Added 4 mins ago
Health Service Manager
Mosaic Gardens at Scottsdale
Scottsdale, AZ
Provide leadership for all resident care services and clinical operations within the community.
Added 4 mins ago
Operations Excellence Director (60496)
LSB INDUSTRIES
Oklahoma City, OK
Working closely with plant leadership, operations teams, and corporate functions, the Manager Operational Excellence will be responsible for delivering measurable improvements in…
Added 5 mins ago
RU
Project Manager -Mergers Acquisitions & Divestures- Healthcare SEctor
Randstad USA
Remote, United States
- $65 to $72 USD / hour
Working at the intersection of healthcare operations and information technology, the MAD Project Manager partners with the Program Manager, key stakeholders, technical engineers and…
Added 5 mins ago
Prime Contacts Administrator
Bechtel Corporation
Lake Charles, LA
In this role, you will assist the Project Manager by administering prime contracts for complex projects. You will work with the project team to establish the contract baseline, management…
Added 6 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 6 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 6 mins ago
Consumer Marketing Senior Manager, GEMTESA
Sumitomo Pharma America, Inc
Remote, United States
Apply patient insights, segmentation, market research, and analytics to evaluate program effectiveness and optimize messaging, channel mix, customer experience (CX), and campaign…
Added 7 mins ago
DZ
Horticulture Specialist II
Denver Zoo Conservation Alliance
Denver, CO
- $24.2 to $29.64 USD / hour
Participate in snow removal operations and is available to work needed weekends and holidays in an on-call status for snow removal.
Added 7 mins ago
RC
Assistant Restaurant Leader
Raising Cane's
Philadelphia, PA
- From $57,500 USD / year
The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all…
Added 7 mins ago
Senior Manager of Social Commerce
Cariloha
Sandy, UT
…The ideal candidate has a proven track record in TikTok Shop operations, understands Amazon Live, is comfortable creating and hosting engaging live shopping experiences, and knows how to…
Added 7 mins ago
Workplace Design Standards Content Manager
Apple
San Jose, CA
We are seeking an experienced, collaborative, and detail-oriented design professional with a passion for workplace design to join our team as a Standards Content Manager.
Added 7 mins ago
Workplace Design Data and Systems (Operations) Program Manager
Apple
San Jose, CA
We are seeking a highly experienced, results oriented Data and Systems Program Manager to lead the development and implementation of strong data management and visualizations across the…
Added 8 mins ago
Workplace Solutions Specialist I
U-Haul International, Inc.
Phoenix, AZ
Under the direction of the Manager, Workplace Solutions and Standards, review and respond to employee relations concerns, including complaints of discrimination, harassment, and retaliation…

ACME CONSTRUCTION SUPPLY

Customer Support Specialist

Portland, OR, United States

$23 to $25 USD / hour

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Job details

Pay: $23 to $25 USD / hour
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Hourly Rate: $23-$25/hour + Order writer commissions.

Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Summary:

The Customer Support Specialist plays a key role in delivering exceptional service to Acme’s customers by building trust-based relationships and ensuring a smooth, accurate order experience. This position manages a range of responsibilities including order entry, customer inquiries, problem resolution, delivery communication and account management, while supporting the company’s commitment to building partnership over customer service.

Order Lifecycle Management

Accurately enter and manage sales orders from initiation to completion, maintaining high attention to detail.
Maintain all Inside Sales queues daily, including Trouble, Remote Order Entry, Will Call, Invoice Preview, and Open Order Status Review.
Proactively communicate with customers regarding delays, issues, and backorders; maintains regular updates on will call orders (bi-weekly).
Complete all documentation accurately and in a timely manner.
Use tools such as Eclipse, Revalgo, vendor catalogs, and industry websites and contacts to support order processing and product sourcing.
Coordinate pricing on bids over $2,000.00 with Outside Sales or Branch Management.

Partnership Level Service

Deliver service in alignment with Acme’s Customer Partnership Program; maintain an average call score of 80 or higher.
Consistently goes above and beyond to anticipate customer needs, resolve issues, and deliver personalized service that exceeds expectations.
Collect and verify complete customer information, including contact and delivery details.
Assist customers with product selection by identifying needs through active listening and thoughtful questioning.
Responds promptly to customer inquiries and directs them to relevant Acme services when needed.
Is able to communicate and understand basic Core Services provided at Acme (AIMS, Rental, Fabrication, Technical Sales, and Kitting).
Is able to meet or exceed SOPs related to POD response time (if applicable).

General Responsibilities

Greet and assist all customers with professionalism and a positive attitude.
Maintain a neat and professional appearance that reflects Acme’s standards of service and credibility.
Ensure that the work area is consistently clean, organized, and free of clutter to support efficiency, safety, and a welcoming environment.
Manage multiple customer interactions simultaneously while upholding service quality.
Build strong working relationships with customers, coworkers, and vendors.
Address customer concerns promptly and communicate issues to the Branch Manager as needed.
Support warehouse operations as needed, following the Material Handling Job Description (if applicable).
Follow all directives issued by the Branch Manager and Regional Manager.

Qualifications

Skills: Technical Qualifications/Experience

Minimum 2 years of customer service or inside sales experience, or other work related experience(Acme experience preferred).
Completion of Acme University 100 series trainings.
Experience with ERP systems (Eclipse preferred).
Demonstrates proficiency in Microsoft Office such as Outlook and Excel.
Demonstrates proficiency in basic computer functions, including accurate typing, use of spell check and grammar tools, and navigating standard software applications.
Familiarity with construction supply products is a plus.

Traits: Behavior & Competencies

Active Listening: Ability to fully engage with customers and respond effectively.
Customer Focus: Go above and beyond to provide proactive, tailored support.
Time Management: Efficiently prioritize tasks and manage workload.
Conflict Resolution: Handle concerns with diplomacy and clarity.

Working Conditions: Physical Requirements

Regularly required to sit, walk, talk, hear, and use hands for typing, grasping, and handling office equipment.
Occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.
May be required to remain in a stationary position for extended periods of time while on the telephone, or while operating or using office equipment and computers, or while writing;
May be required to move or traverse considerable distances in the facility during the course of a work day.
Work takes place in both office and warehouse environments.

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