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ACLD

Scheduling and Operations Manager

Bethpage, NY, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

•

Scheduling and Operations Manager

Help Others to ASPIRE HIGHER!

When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1000+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to create a meaningful impact in the lives of the amazing people we support.

ACLD (Adults and Children with Learning and Developmental Disabilities, Inc.) is looking for a seasoned, dynamic Scheduling and Operations Manager. This employee will be responsible for the daily supervision of Scheduling Manager and coordination of Per Diem staff to ensure quality care within the agency.

The ideal candidate can manage diverse duties and multiple priorities; and is able to maintain effective relationships with staff and other internal/external departments. Candidate should have strong initiative, excellent problem-solving skills and the ability to be creative, while managing multiple priorities.

This is a full-time position and requires flexibility in work schedule. Position is also required to be on-call.

Responsibilities:

Monitor the daily house schedules to ensure that services are provided in times of staff vacancies while simultaneously maintaining the financial integrity by the agency by reducing overtime cost.
Design and implement systems, which promote organizational efficiencies as well as compliance with ACLD policies, procedures and regulations
Supervise per diem staff, review and approve payroll, and evaluate staff performance.
Participate in the department on-call system only as it relates to coverage needs and secure staff coverage for vacancies to ensure the health and safety of each program.
Oversee the hiring process and assist in staff recruitment. Ensure staff is meeting training and development needs of each house.
Monitor the use of overtime and contracted temp staff utilization in all residential programs to develop and implement cost saving initiatives
Complete and review the weekly residential staffing hour’s utilization analyses to develop and implement strategies to effectively cover shifts at each program and manage expense budgets to ensure the fiscal integrity of the Per Diem Staffing program
Act as the departmental liaison with contracted temp agencies to ensure quality services and budgetary compliance.
Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration.
Oversee general management of Per Diem databases, including collecting and entering all data related to departmental trends.
Conduct training and participate in facilitating New Hire Orientation Day 2 for Adult Services

We require:

High School Diploma or equivalent required; Bachelor’s Degree preferred
Three years experience working in the field of human services
Two years supervisory experience
Knowledge of OPWDD regulations and systems preferred

Apply online at www.acld.org or text us for more information at 516-732-3979.

An EOE m/f/d/v req 5392

Mon-Fri 9am-5pm FLEX 35 Hours

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