Jobs in the United States

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Preschool Coordinator
LEMONT PARK DISTRICT
Lemont, IL
- $19.5 to $25.79 USD / hour
The Preschool Coordinator works closely with preschool staff, families, and District personnel to ensure the program operates effectively and in accordance with District policies,…
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Financial Service Representative
Heights Finance Corporation
Gonzales, LA
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the…
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Financial Service Representative
Heights Finance Corporation
Hammond, LA
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the…
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Financial Service Representative
Heights Finance Corporation
Shreveport, LA
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the…
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Automotive Retail Assistant Manager
Belle Tire
Carmel, IN
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
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BT
Tire Technician (Seasonal)
Belle Tire
Plainfield, IN
- $15 to $17.5 USD / hour
Perform other duties as assigned by your manager
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Senior Human Resources Business Partner
ODW Logistics
Lockbourne, OH
…people rise to challenges, innovate, and make an impact every day. We are dedicated to helping our teammates experience fulfillment through their strengths, ownership, innovative ideas, and…
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Automotive Retail Assistant Manager
Belle Tire
Terre Haute, IN
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
Added just now
RD
Director, Safety Operations
Rowan Digital Infrastructure
Denver, CO
- $176,000 to $215,000 USD / year
Rowan is backed by Quinbrook, a leading investor in the energy transition, and Blackstone, the world’s largest alternative asset manager.
Added 1 min ago
ESSM Material Program Manager - Hybrid
RTX
United States
The Raytheon Operations & Supply Chain (OSC) organization is looking for a Senior Manager, Supply Chain Management (SCM) in support of the ESSM Program portfolio located in Tucson AZ. The…
Added 1 min ago
Senior Manager, Electrical, Electronics and Software Engineering(Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 1 min ago
Design Engineering Mechanical Technician (Onsite)
RTX
United States
Interfacing with customer, Systems Engineers and Program Managers to address compliance issues as needed.
Added 1 min ago
FSR AUR Maintenance Tech (Fallbrook, CA)
RTX
United States
The Program is a fast paced and agile effort. This primarily entails charging and monitoring batteries, routine maintenance, and logging action within a maintenance management information…
Added 1 min ago
Operations Programs Manager (Onsite)
RTX
United States
The Operations Product Manager (OPM) is responsible for ensuring predictable execution performance across an assigned Line Replaceable Unit (LRU), Line of Balance (LoB), or program segment.…
Added 1 min ago
Analyst, Procurement (Remote)
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 1 min ago
CF
Fitness Director
Crunch Fitness - JFF North America
Fayetteville, NC
- $35,000 to $100,000 USD / year
Last Saturday of the month: half day for closeout and events
Added 1 min ago
DON (Director of Nursing)
Wilton Manors Health and Rehabilitation Center
Wilton Manors, FL
· Develop, maintain, and periodically update written policies and procedures that govern the day-to-day functions of the nursing service department.
Added 2 mins ago
Dealer Credit Analyst
Daimler Truck Financial Services USA LLC
Charlotte, NC
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks…
Added 2 mins ago
Medical Airlift Communications Lead - Airlift Northwest
University of Washington
Seattle, WA
Oversee the day-to-day operations within the assigned program area, ensuring that all activities support the overall mission and adhere to established protocols
Added 2 mins ago
Dietary Manager
The Gardens of Pamlico
Grantsboro, NC
The Gardens of Pamlico is seeking an experienced Dietary Manager to oversee the culinary operations, team leadership, and resident dining experience at The Gardens of Pamlico.
Added 2 mins ago
Client Care Representative
East Dallas Veterinary Clinic
Dallas, TX
Directly reports to the CCS Team Leader and/or Practice Manager. Periodically receives direction from the Practice Manager and veterinarians.
Added 2 mins ago
HS
Manager, Talent & Training – Youth Camps & Events
Headfirst Summer Camps
Washington, DC
- $60,000 USD / year
The Manager, Talent & Training – Youth Camps & Events leads the Talent & Training function across Summer and Professional Sports Camps, owning the seasonal talent lifecycle from workforce…
Added 2 mins ago
HS
Intern, Marketing Operations – KI Concerts
Headfirst Summer Camps
Washington, DC
- $18.4 USD / hour
…resources, execute branded print and digital assets that support program delivery, organizational communications, and marketing…
Added 2 mins ago
1ST SHIFT QA SSOP TECHNICIAN
JBS USA
Beardstown, IL
This includes filling out FSCAR’s and/or ensuring FSCAR’s are filled out by the department supervisor and/or manager in which the deficiency was observed.
Added 2 mins ago
RC
Hourly Restaurant Manager (Starting at $21/hr)
Raising Cane's
Jackson, TN
- $21 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…

ACI Worldwide

Sr Customer Success Manager

Remote, United States

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Job details

Experience: BS/BA degree and 8+ years of related experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Sr. Customer Success Manager – Merchant (remote), you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

This Purpose of this Role

The Customer Success Team is central to the ACI customer experience, guiding clients from onboarding through adoption, expansion, and ongoing value realization. Acting as trusted advisors, we align solutions to customer goals and challenges.

The Senior Customer Success Manager (Senior CSM) owns a portfolio of strategic accounts, responsible for retaining and growing revenue while building strong, long-term relationships. They ensure customers are supported, informed, and successful in using ACI products and services.

Senior CSMs drive customer outcomes and maximize value by understanding client needs, pain points, and objectives. They collaborate with internal teams including support, consulting, operations, sales, onboarding, finance, and leadership to strengthen relationships and deliver results.

Reporting to the Director of Customer Success, the role champions ongoing value beyond initial sale by educating customers on new features, best practices, and industry trends. Success is measured by predictable growth within the book of business, increased customer loyalty, and advocacy that strengthens ACI’s reputation and informs business strategy.

A typical day at ACI for a Sr. Customer Success Manager - Merchant:

Responsible for growing revenue for a book of business that includes multiple strategic accounts and/or
has direct influence on ACI's P&L and market reputation
Demonstrates consistent growth/predictability in assigned book of business
Drive success for ACI customers with fast, simple, and secure payments, from around the world.
Consult customers on their journey to optimize their payments program through
adoption/renewal/expansion of ACI solutions.
Communicate/negotiate commercial and high-level technical interactions to deliver positive outcomes.
Understand customers' business challenges and industry trends to consult on how ACI can support their
objectives and influence their roadmap.
Serve as a trusted advisor to customers establishing, maturing, and executing their payment strategies.
Function as a customer's single point of contact with ACI, while coordinating/collaborating within ACI
teams to deliver on customer commitments and experience.

Knowledge, Skills and Experience needed to succeed in this role:

BS/BA degree and 8+ years of related experience.
Experience in payments required; experience in merchant vertical preferred
Successfully integrated with and is proficient presenting at C-Suite/ Board level.
Ability to present and facilitate discussions with payments decision makers and working teams
Ability to negotiate complex, high value contracts, including renewals
Experience resolving complex scenarios, requiring alignment of internal and external stakeholders to enable customers to succeed and grow their assigned book of business
Self-directed planning & interactions with some direction on complex issues

Work Environment:

Standard office or remote work environment
Majority of time spent on PC (Phys. Req.)

Core Capabilities:

We seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together:

Ensure Accountability: holding self and others accountable to meet commitments.
Drives Results: consistently achieving results, even under tough circumstances.
Customer Focus: building strong customer relationships and delivering customer-centric solutions.
Cultivate Innovation: creating new and better ways for the organization to be successful.
Collaborates: building partnerships and working collaboratively with others.
Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in the US on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package - all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com or careers.aciworldwide.com, requisition #20286.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com).

The ACI Worldwide recruitment team will always follow official channels and will never request payment.

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