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Senior Project Manager (NYCT-MTA)
Trilon Group
New York, NY
- $180,000 to $210,000 USD / year
We are seeking an experienced Senior Project Manager – Transportation to lead and oversee complex transportation infrastructure and capital improvement projects throughout the New York…
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Presiding Workers’ Compensation Judge
Department of Industrial Relations
CA
- $12,170 to $16,813 USD / month
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Director, Contracting Systems, Governance and Operations
E.R. Squibb & Sons,L.L.C.
Princeton, NJ
Build and lead the enterprise contracting transformation program team, establishing the structure, roles, and operating cadence needed to move from design to delivery.
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Head of Operations
Raydar
New York, NY
- Create a self-setup guide clear enough for customer staff to complete installation without support calls.
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Associate Veterinarian GP + Urgent Care Hybrid | West Moore
CityVet DVM
Oklahoma City, OK
The Freedom to Practice. The Support to Thrive.
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Associate Veterinarian GP + Urgent Care Hybrid | Edmond
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Edmond, OK
…busy, thinking critically, and collaborating with a capable support team, you will feel right at home…
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Initial Licensing Specialist
Necco
Paducah, KY
…Specialist. This position will add value to the company by lead, manage and direct Recruitment & Retention policies, procedures, and practices across all locations in the US. Responsible…
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Hearing Aid Dispenser
Amplifon
Gulfport, MS · GULFPORT, MS
In this role, you will lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations to help people rediscover the emotions of sound.…
Added 1 min ago
Hearing Aid Dispenser
Amplifon
Gulfport, MS · OCEAN SPRINGS, MS
In this role, you will lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations to help people rediscover the emotions of sound.…
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Hearing Instrument Specialist
Amplifon
LANCASTER, OH
In this role, you will lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations to help people rediscover the emotions of sound.…
Added 1 min ago
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Marketing and Communications Coordinator
PrideStaff
Dallas, TX
- $26 to $39 USD / hour
Our client is seeking a versatile, proactive Marketing and Communications Coordinator to lead and elevate our firm’s marketing, branding, and digital presence.
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Revenue Operations & Systems Lead
NationSwell
Remote, United States
- $45 to $55 USD / hour
Dedicated Member Success Support: Initially serve as the dedicated systems and operations lead for Member Success, streamlining administrative, project management, and reporting operations…
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Scrum Master - Enterprise Fraud Case Management Program
BOK Financial
Tulsa, OK
The Scrum Master will support 1 - 3 delivery teams within a fast-paced product development driven environment. This role is intended to help a team of problem solvers achieve their goals as…
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DH
Employee Services Generalist
Dilling Heating, Cooling, Plumbing & Electrical
Charlotte, NC
- $70,000 to $85,000 USD / year
We are seeking an Employee Services Generalist to support a scalable, decentralized Employee Services program at the regional level. With a People First focus, you will act as a business…
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Quality Assurance & Compliance Specialist
Dairy Farmers of America, Inc.
Joplin, MO
Support the Environmental Monitoring Program and Sanitation Program as needed.
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Project Engineer II
Oceaneering
Panama City, FL
Work with the engineering team to complete day-to-day tasks. Lead project executions to generate key technical deliverables such as procurement specifications, manufacturing production…
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Director, Advanced Systems
SciTec
Remote, United States
- $190,000 to $260,000 USD / year
…non-traditional defense contractor that delivers advanced technologies in support of U.S. National Security and Defense. For the past forty-five plus years, we have supported Department of…
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Assistant in Training
Ridglea Country Club
Fort Worth, TX
Support golf shop merchandising and inventory activities, including receiving, pricing, displays, special orders, program promotion, and basic club repair when trained.
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Intake Specialist
Daybreak Independent Services, Inc.
Bronx, NY
- $22 to $24 USD / hour
Schedule tours, new trials, observe trials, and lead the trials when necessary. Obtain and review that trial questionnaires have been properly completed from the program and clinical team.
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Sales Associate
Camarillo Fitness Management Holdings LLC
Medford, OR
- $17 to $19 USD / hour
CamFit is an independently owned and operated Orangetheory Fitness franchise. Orangetheory is a total-body workout program that blends strength training and cardio to help members build…
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Sales Associate
Camarillo Fitness Management Holdings LLC
Vancouver, WA
- $17 to $19 USD / hour
CamFit is an independently owned and operated Orangetheory Fitness franchise. Orangetheory is a total-body workout program that blends strength training and cardio to help members build…
Added 1 min ago
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Sales Associate
Camarillo Fitness Management Holdings LLC
Acworth, GA
- $13 to $15 USD / hour
CamFit is an independently owned and operated Orangetheory Fitness franchise. Orangetheory is a total-body workout program that blends strength training and cardio to help members build…
Added 1 min ago
Sr Manager, Go to Market
The Campbell's Company
Camden, NJ
…live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell’s has a variety of Employee…
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Manager, Non Endemic Partnerships
Saks
New York, NY
Lead Campaign Execution: Serve as the trusted day-to-day lead for brand partners across the execution phase; keeping clients informed every step of the way, triaging operational challenges,…
Added 1 min ago
Electrical Engineer
Novelis Bay Minette Manufacturing Facility
Bay Minette, AL
Strong collaboration skills; ability to support, lead and develop other personnel to accomplish personal, plant and corporate objectives

Achieve

Vice President, Client Enrollments

Tempe, AZ, United States

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include debt consolidation, personal loans, home equity loans, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. The fintech industry is large and growing. Over $11T in home equity is sitting untapped across US homeowners - most haven’t borrowed against it yet, while personal loan balances just hit a record $276Bn from four years in a row of growth, with no signs of slowing. Consumers continue to face mounting debt. Credit card delinquencies are up 38%, leading to more demand for debt relief services. Achieve continues to support members and meet them wherever they are on their journey. Since 2002, Achieve has grown into one of the largest private consumer fintech unicorns in the U.S., with over $57B in enrollments for our industry-leading, tech-enabled debt resolution services business, and over $16Bn in personal and home loans originations.

Job Description

At Freedom Debt Relief, we help everyday people move from struggling to thriving with personalized financial solutions. We are evolving from a fully phone-led enrollment model to a digital-first, hybrid one. Clients can choose to enroll online with guided, AI-assisted help and work with a skilled advisor whenever that serves them better. As Vice President, Client Enrollments, you will lead that transformation while meeting enrollment targets through it. You will own one enrollment funnel that leverages both modes, digital self-enrollment and agent-assisted sales, so they reinforce each other rather than compete. You will lead a multi-site and remote organization of directors, managers and hundreds of enrollment specialists. This role collaborates with performance marketing, digital product, data science and the contact center systems. You own conversion yield, unit economics, contact strategy, regulatory compliance and, ultimately, achieving the enrollment targets committed to monthly, quarterly and annually. If you have led a sales organization through a shift like this, and grown the business in both modes at once, we want to talk to you.

What you'll do:

Lead the hybrid enrollment transformation. Define and execute the roadmap from phone-led to digital-first enrollment. Set milestones for digital enrollment share, conversion and cost per enrollment, and sequence the change so enrollments grow throughout it.
Shape the digital enrollment experience with Product. Partner with Product, Design and Engineering on the guided flow: discovery, solutioning, approval and enrollment. Define the milestones, when a human or AI agent steps in, and handoffs that give the advisor full context so the live conversation picks up where the member left off digitally.
Redesign the sales operating model. Rethink how human and AI capacity is organized as more members enroll digitally. Refine team structures, lead ownership, compensation and incentives, and how work is routed. Build staffing and capacity plans that keep top talent engaged as roles evolve.
Run a modern, multichannel contact strategy. Optimize for answer rate and trust, not dial volume. Lead branded calling, verified caller ID, SMS, email, chat and appointment scheduling, and protect line health and deliverability across carriers and devices.
Engage the lead. Align preview, power and AI dialing to lead value, and build blended teams that work their pipeline, take new leads, and handle inbound calls and warm transfers.
Put AI to work across the sales lifecycle. Deploy AI to deliver information to the advisors that will improve the consumer experience and strengthen the advisor’s performance.
Measure everything and test rigorously. Establish KPIs from connect rate, connect-to-close, cost per enrollment, CAC and LTV. Use controlled tests and holdouts so changes such as new dialing strategies are measured and proven out, not assumed to be valuable.
Drive enterprise alignment. Partner with Lending (personal loans and home equity) on shared assessment, lead-value scoring, a single consumer profile and cross-product pathing. Converge where it improves results and diverge deliberately where business needs and economics differ.
Lead people through change. Reskill frontline teams for new roles, keep top talent through compensation and role changes, and build frontline leadership depth. Cultivate a culture anchored in Achieve's values: Care, Get Better, Act with Integrity and Collaborate.
Champion compliance in every channel. With Legal, Risk and Compliance, maintain adherence to TSR, TCPA, FTC guidance, state debt relief laws and UDAAP. Extend that rigor to digital disclosures, e-signature, consent for SMS, and AI-assisted conversations.

What success looks like:

Success is a growing enrollment business that has become genuinely hybrid. Members can start and finish an enrollment online and can reach a skilled advisor when that serves them better; ultimately, both paths should feel like one integrated experience. Enrollments grow throughout the shift, not only after it, against targets set with executive leadership. Behind that client experience sits a stronger foundation: higher answer rates and healthier lines, an operating model and incentives built for hybrid enrollment, and AI that makes every advisor more effective. Cost per enrollment falls, lifetime value rises, and Debt Relief works in step with Lending to match each consumer to the right solution.

Qualifications

What you'll bring

A transformation you led. You have led, not just supported, a sales or enrollment organization through a shift from phone-led to digital or hybrid enrollment at scale. You can show the before and after: digital share, conversion, CAC and headcount.
Growth in both modes at once. A track record of growing digital and advisor assisted channels together, resolving channel conflict, and building compensation and roles so frontline teams embraced the shift.
Executive leadership at scale. 12+ years of progressive sales, enrollment or customer acquisition leadership, including 5+ years as a Senior Director or VP leading 100+ FTEs. Experience in fintech, consumer lending, mortgage, insurance, debt relief or similar high-volume consumer businesses.
Multichannel contact expertise. Deep experience with voice, SMS, email, chat and AI voice in high-volume environments. You understand caller-ID reputation, branded calling, carrier spam labeling, consent management and dialer strategy, and how they drive answer rates.
Digital funnel fluency. You have partnered closely with product and engineering on conversion funnels, A/B testing and milestone analytics, and you can shape a digital experience, not just staff the phones behind it.
AI in sales operations. Hands-on experience deploying AI agent assist, conversational AI, automated disposition or AI-driven quality assurance, with measurable results and sound guardrails.
Contact center technology. Experience scaling modern stacks, including telephony (e.g., Five9, Genesys, Twilio), CRM (e.g., Salesforce), preview, power and AI dialers, and messaging platforms.
Commercial and analytical rigor. Command of unit economics, CAC and LTV, lead scoring and routing, capacity planning and incentive design for hybrid models. Comfortable with experiment design and holdout testing.
Regulatory depth. Strong knowledge of consumer financial services regulation, the Telemarketing Sales Rule, TCPA, UDAAP and call center governance, including how they apply to digital and AI-assisted interactions.
Change leadership and empathy. Proven ability to bring large frontline teams through change, present strategy to the C-suite, and keep deep empathy for consumers facing financial hardship.
Education. Bachelor's degree required; MBA is a plus factor.

Additional Information

Achieve well-being with:

Hybrid and remote work opportunities
401 (k) with employer match
Medical, dental, and vision with HSA and FSA options
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
Up to $5,250 paid back to you on eligible education expenses
Pet care discounts for your furry family members
Financial support in times of hardship with our Achieve Care Fund
A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Note: We will be unable to facilitate H1-B Visa transfer or sponsorship, along with STEM-OPT Visa.

Work from home/hybrid:

We are proudly offering hybrid options in the San Francisco, CA and Phoenix, AZ metro markets. Hiring remotely in selected locations throughout PST, MST, CST. Salary Range: $240,000 to $275,000 salary + bonus + benefits. This information represents the expected salary range for this role. Should we decide to make an offer for employment, we'll consider your location, experience, and other job-related factors. Join Achieve, change the future. At Achieve, we’re changing millions of lives.

From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job - it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

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