ERP Program Analyst

ERP Program Analyst ACE controls is seeking an experienced IT service desk professional. The ideal candidate will not only be technically capable and experienced but will also have a passion for helping others, improving IT culture and for learning new technologies. The support technician will have many opportunities to learn and try new things as well play an important role in shaping the future of IT culture at ACE. This position will be located at ACE Controls, Inc., a Stabilus company in Farmington Hills MI. ACE is the internationally recognized expert in the field of industrial damping technology. The company’s portfolio now includes automation control, motion control, vibration control and safety products.

Job Summary:

The ERP Program Analyst will have the authority and responsibility to oversee activities related to ERP management including backup, recovery and documentation of the system and ERP adjacent applications and programs.

Job Responsibilities:

• Serves as a technical resource to managers and other staff, both IT and non-IT, on both the Progress database and the QAD MFGPRO ERP system.
• Maintains ERP databases and monitors and troubleshoots system and end user issues.
• Develops and/or runs both routine and end user ERP reports.
• Manages budget requirements with supervision of leadership.
• Consults and/or contracts with necessary outside vendors within the approved budget.
• Maintains and develops documentation for all projects implemented.
• Along with other IT staff, provides technical assistance to all end users on all user issues.
• Consults with other IT employees within the global technology team regarding the ERP systems, relative to both hardware and software.
• Technical project management of ERP and IT related initiatives.
• Comfortable programming in SQL, Power Bi, and OpenEdge Advanced Business Language (ABL – Progress 4GL) to customize reports based on organizational needs.
• Functions as a working member of the global IT team to meet global ERP standards and effect manufacturing process improvements.

Education and Experience:

• Bachelors Degree in Technology or Business Information Systems
• 5-10 years related experience, and/or training, or equivalent combination of higher education, certification and experience

Working Conditions:

• Normal office environment – Onsite (Farmington Hills)

Accountability:

• Responsible to follow all ACE Controls, Inc. procedures and technical guidelines as well as adhere to customer requirements.

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• This position requires the ability to occasionally lift products and supplies, up to 30 pounds.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.