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Accounts Receivable / Credit Specialist - GCG Connectivity & Power Solutions - Collegeville, PA - Hybrid
GCG
Cheyenne, WY
- $30 to $35 USD / hour
…collaboration. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in keeping accounts accurate and current, this role offers the opportunity to make a direct…
Added 1 min ago
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Maintenance Tech IV - Electrician
Wyoming Sugar Company
WORLAND, WY
- $24.97 to $35.37 USD / hour
…years' experience in Instrumentation or similar position - Associate degree or higher preferred Competencies and skill set - Excellent verbal and written communication skills -…
Added 1 min ago
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BIM Modeler
CBRE
Cheyenne, WY
- $90,000 to $120,000 USD / year
Perform clash detection and model coordination using Navisworks and assist in tracking issue resolution.
Added 11 mins ago
Mainframe Systems Engineer - z/OS Programmer
Regions Bank
Birmingham, AL
Covers on call 24x7 on a rotating basis for problem resolution and SEV1 incidents
Added 26 mins ago
Customer Success Partner
SEALED AIR CORPORATION
Kent, OH
…identify potential risks or opportunities for improvement. Problem Resolution & Advocacy: - Act as an advocate for customer needs internally, working closely with cross-functional teams…
Added 27 mins ago
Store Associate
Batteries Plus, LLC.
Hilliard, OH
Added 27 mins ago
Gas Contractor Resource Analyst II
Pan Energy Services, Limited Partnership
Lima, OH
…applications in support of cost-plus, unit and bid work. - Provide resolution to design, material and reporting discrepancies. - Ensure compliance with federal, state and local laws and…
Added 58 mins ago
CRA II/Sr CRA - US Southeast Region - Multiple Therapeutic Areas Available
Thermo Fisher Scientific
FL
…approach: applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into…
Added 1 hour ago
Distribution Center Inventory Control Associate
USA GPC Genuine Parts Company
Manheim, PA
The Inventory Control and Quality Assurance (ICQA) Associate will play a critical role in ensuring inventory accuracy and product quality for NAPA’s automotive parts aftermarket in the…
Added 1 hour ago
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Commercial Litigation Associate Attorney
GPAC
West Albany, NY
- $150,000 to $250,000 USD / year
A well-established, team-minded regional law firm is seeking a talented Commercial Litigation Associate to join a dynamic team in their Uniondale office. With 0-6 years of experience, the…
Added 1 hour ago
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Commercial Litigation Associate Attorney
GPAC
Voorheesville, NY
- $150,000 to $250,000 USD / year
A well-established, team-minded regional law firm is seeking a talented Commercial Litigation Associate to join a dynamic team in their Uniondale office. With 0-6 years of experience, the…
Added 1 hour ago
Warehouse Manager
US Foods
Phoenix, AZ
Oversee and develop warehouse associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Discuss…
Added 1 hour ago
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Senior Clinical Research Associate / Associate Clinical Trial Manager
Jobgether
Remote, United States
- $110,000 to $120,000 USD / year
…steps. Our partner is looking for a Senior Clinical Research Associate / Associate Clinical Trial Manager based in the United…
Added 1 hour ago
Training Coordinator
Taylor Group Inc
Columbus, MS
Associate degree in Business, Education, Human Resources, Manufacturing Technology, or a related field preferred; equivalent experience considered.
Added 1 hour ago
Civil Litigation Attorney
GPAC
Boston, MA
Civil Litigation Associate Attorney (5–7 Years)
Added 2 hours ago
Relationship Banker I - 407 N. Kingshighway Branch
Regions Bank
Cape Girardeau, MO
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 2 hours ago
J
Advanced Technical Support Specialist
Jobgether
Remote, United States
- $74,800 to $112,200 USD / year
…manage technical cases from initial customer contact through resolution, combining remote diagnostics with occasional onsite support. Working closely with distributors, technicians, and…
Added 2 hours ago
TP
Student Programs Operations Specialist
Tacoma Public Schools (WA)
Tacoma, WA
- $38.36 to $54.08 USD / hour
…the Executive Director and other appropriate staff to support problem resolution and…
Added 3 hours ago
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Business Law Associate/Sr. Associate 4-8 years
GPAC
Saint Louis, MO
- $105,000 to $160,000 USD / year
A well-established and respected law firm is seeking a Business Law Associate or Senior Associate with approximately 4–8 years of experience to join its growing practice. The firm is open…
Added 3 hours ago
Digital Sales Enablement Associate
Oshkosh Corporation
Frederick, MD · Hagerstown, MD
The Digital Sales Enablement Associate provides day-to-day system and product support for Sales users across Salesforce and the organization’s CPQ ecosystem.
Added 3 hours ago
Medical Care Coordinator, Occupational Health Services
Marriott
Bethesda, MD
This position helps monitor claim progression, follow up on missing or incomplete information, protect confidential associate and medical information, and support compliant, service-focused…
Added 3 hours ago
Accounts Payable Representative *hybrid*
WakeMed Health & Hospitals
Raleigh, NC
…organization's cash flow; the accurate posting of expenses; and all problem resolution and follow-up related to WakeMed vendor obligations. This position plays a crucial role in…
Added 3 hours ago
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Business Litigation Associate - Raleigh, NC
GPAC
Raleigh, NC
- $75,000 to $175,000 USD / year
A well-established business-focused law firm is seeking an experienced Litigation Associate to join its Raleigh, North Carolina office. This is an opportunity for an attorney who enjoys…
Added 3 hours ago
Consumer Experience Readiness Lead
Humana Insurance Company
Remote, United States
Facilitate issue resolution, risk mitigation, decision-making, and continuous improvement throughout the change lifecycle.
Added 4 hours ago
CO
Network Engineer - Public Works
City of San Jose
San Jose, CA
- $130,930.8 to $159,279.12 USD / year
…Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, Brocade Professional IP Administrator (BPIPA) certification, Microsoft Certified, Microsoft…

Accuserve Solutions Inc

IT Help Desk Support Analyst I

Dayton, OH, United States

$50,000 to $55,000 USD / year

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Job details

Pay: $50,000 to $55,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

Description

Who Is Accuserve:

Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most. As an integrated community of claims and restoration experts, we're redefining how smart, unified, and human the experience can be to fix what matters most to people in extreme times of need. We are builders, innovators, community leaders, facilitators, connectors, dreamers, keepers, mothers, fathers, sisters, and brothers. We're human too and know what it means to take care of you and your property.

Job Summary:

The IT Help Desk Support Analyst I provides front-line technical support to staff on all company-supported applications and systems. This role troubleshoots hardware, software, and user access issues, determines the root cause, and recommends appropriate resolutions. The Analyst also contributes to application project work and to the ongoing improvement of IT services and processes.

General Responsibilities:

Support and Troubleshooting

Respond to staff questions and requests for assistance on all company-supported applications.
Troubleshoot computer issues and determine the source of the problem (hardware, software, user access, etc.).
Serve as a liaison between staff and the technology department to ensure timely issue resolution.
Document resolutions for future reference.
Participate in an on-call rotation to provide after-hours support.

Systems and Account Administration

Create and maintain user accounts in software tools, databases, and Active Directory.
Perform hardware and software installations.
Design and maintain the company computer imaging solution.
Research, test, and implement new software updates.

Projects and Process Improvement

Work one-on-one with staff on application projects.
Research, test, and present new and improved services and processes.
Provide recommendations on company application purchases.
Work independently on projects and daily tasks, routinely making sound decisions on solutions.
Adjust priorities based on company needs and current tasks.

Training and Collaboration

Provide on-the-job training to new department staff members.
Provide computer orientation to new company staff.
Cross-train with the telecom, networking, and systems teams.
Perform other duties as assigned.

Requirements

Education and Experience

Associate degree in computer science or a related field, and/or an equivalent combination of education and experience.
Experience in a help desk, technical support, or similar IT environment preferred.
Ability to learn and support new applications.

Technical Skills

Proficiency with Microsoft operating systems (Windows 10, and 11).
Experience with Microsoft Office Suite, Microsoft Exchange, Outlook, Microsoft administration, and Microsoft Back Office.
Active Directory, Group Policy configuration, and basic domain administration (user maintenance).
Configuration and setup of PCs, laptops, and tablets for domains.
Support of printers, scanners, and all-in-one devices.
Support of mobile devices such as iPhones, Android phones, iPads, and tablets.
VPN, remote access, and terminal server configuration and support.
LAN knowledge.
Change management skills.
Ability to use technology devices, software, and applications; basic computer skills required.

Core Competencies

Advanced problem-solving and root cause analysis skills.
Excellent verbal, written, and electronic communication and customer service skills.
Strong interpersonal skills, with the ability to handle conflict in a professional and courteous manner.
Ability to multitask, coordinate work, and manage competing priorities with a focus on quality.
Strategic planning skills and sound technical understanding.
Collaborative approach, working with peers and all departments toward the common goals of the organization.
Reliable in meeting work commitments.
Flexible and adaptable to changing situations; quick learner with a strong enthusiasm for technology.

Work Requirements

Availability to participate in an on-call rotation for after-hours support.
If working remotely, a reliable high-speed home broadband internet connection (minimum 25 Mbps download and 10 Mbps upload) with the ability to connect via ethernet cable.

Accuserve’s Human Centric Value Proposition:

Accuserve is built on a foundation of community, fostering valuable connections, and creating an innovative approach to help you navigate the insurance landscape. Built on culture, grounded in compassion.

Accuserve Values:

Communicating and Connecting, Doing the Right Thing, Compassionately Serve, courageously making an Impact and Staying Curious.

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