Testing Center Technician

Position Summary NOTE: CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.

Under the general direction of the Testing Coordinator and the Associate Dean of Student Development and Success, the employee provides support to the College's Testing Center and is the initial point of contact for test administration and scheduling.

Salary: Appropriate placement on Salary Schedule: E5 05: $36,806-$53,865

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet through the online application system by the deadline date in order to be considered for this position. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Incomplete application packets will eliminate the possibility of an interview.

A complete application packet consists of the following:

• Online employment application
• Current resume
• Copies of ALL college transcripts

Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employers, verifying employment experience to meet minimum required qualifications and for appropriate placement on the salary schedule. Letter(s) must include employment dates, employment status, and job title and be on official letterhead with an authorized personnel signature.

Completion of all sections of the online application is required. Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications. Degrees must be posted on transcripts.

Unofficial transcripts are acceptable for application; however, official transcripts may be requested by the College prior to extension of an employment agreement to the successful candidate. Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all application materials become the property of CVCC. Only application received during the period of the announcement will be considered. NO PHOTOS, please. Requests for copies of application materials, including transcripts, will be denied by the College.Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Administer Accuplacer Placement Testing.
• Serve as an alternate examiner, organizing and conducting GED testing.
• Assist appropriate divisions with scheduling and coordinating various tests offered through the College’s Testing Center.
• Ensure examinees have complied with all testing requirements.
• Assist with tracking Testing Center service utilization and provide reports as needed.
• Complete required training in order to stay in compliance with National Testing Center Guidelines.
• Satisfactorily perform with minimal errors routine clerical duties to support the administration of the Testing Center, including emailing, typing, filing, copying, faxing, and answering the telephone.
• Appropriately greet and receive visitors to the office; determine nature of their visit and/or request; route request to appropriate individual.
• Assist students as needed with scheduling appointments to meet with advisors for registration and counseling after testing; ensure advisors receive the appropriate test results.
• Maintain inventory of office supplies and order replacement supplies as needed.
• Maintain, update, and amend records of departmental expenditures to ensure compliance with budget.
• Maintain calendar for scheduled meetings; ensure that the requested materials and equipment are present for the meetings.
• Edit outgoing correspondence for accuracy and content.
• Ensure all documents and records are appropriately filed.
• Assist with training part-time employees and work-study students in the operations and procedures for the Testing Center.
• Answer department telephone; route calls to appropriate individual or handle requests as needed; record and distribute messages.
• Provide information regarding student registration process, programs of study and degrees offered at the College.
• Run reports as requested.
• Know, understand, and comply with state and federal laws, including FERPA and the Students First Act.
• Perform other duties as assigned.

OTHER DUTIES AND RESPONSIBILITIES:

• Adhere to all policies and procedures set forth by the College.
• Maintain confidentiality of identified sensitive information and of departmental information.
• Remain current in and enhance professional knowledge and skills through professional development and continuing education.
• Interact with and serve diverse student and employee populations in a courteous and friendly manner.
• Adhere to high degree of workplace professionalism, including but not limited to courteous and friendly interaction with students and other CVCC employees, not using profanity, not engaging in gossip or other petty behavior.
• Maintain appropriate work hours as outlined in State and College policies and as assigned by supervisor or dean.
• Recruit potential students, both traditional and nontraditional, to the College, and assist in retention efforts.
• Represent the institution in a positive manner.
• Participate and assist in advance registration, regular registration, late registration, and schedule adjustment as assigned.
• Participate in graduation and other College activities.
• Serve on committees as assigned.
• Participate in the College’s planning process.

Qualifications

• Bachelor's degree from a regionally accredited institution
• One (1) year of full-time, directly related experience
• Ability to obtain certification(s) necessary to administer Pearson VUE tests
• Ability to operate a computer and work with various software, including Pearson GED software
• Ability to work a flexible, nonstandard work week when needed; may be required to work on occasional weekend assignments in the testing center
• Ability to demonstrate computer skills during screening
• Strong work ethic and high degree of workplace
• Excellent customer service skills
• Self-directed with strong organizational skills and ability to work independently
• Ability to meet the public in a friendly and receptive manner
• Ability to maintain confidentiality
• Effective oral and written communication skills; proficiency in the English language
• Proficient use of the Microsoft Office suite, including Word, Excel

Application Procedures/Additional Information All correspondence with applicants regarding this search process will be sent via email.

Applicants must meet the minimum qualifications indicated on this vacancy announcement and must submit a complete application packet via the online application process by the deadline in order to be considered. PLEASE DO NOT UPLOAD PHOTOS.

The online application link is found on the employment page of the College's website at https://www.cv.edu/about/leadership/human-resources/ and https://www.schooljobs.com/careers/accs/chattahoochee.

Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. The College will not incur the cost of applicants' interview expenses. Applicants desiring reasonable accommodations for the interview are encouraged to request such accommodations when contacted for an interview appointment.

The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.

All male applicants between the ages of 18-26 must provide proof of Selective Service Registration.

In accordance with Alabama Community College System policy and guidelines, the applicant selected for employment will be required to sign a consent form and to submit payment for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. In the event a conviction for a felony or any crime involving moral turpitude is found, the procedures established for the Board of Trustees policy concerning criminal background checks will be followed.

Chattahoochee Valley Community College (CVCC) is an active participant in the Employment Eligibility Verification Program (E-Verify), which electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by CVCC will be subject to the E-Verify process pursuant to Act. No. 2011-535.

CVCC is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity or employment. CVCC will make reasonable accommodations for qualified candidates or employees. CVCC reserves the right to withdraw this job announcement at any time prior to the awarding.

Benefits

Sick Leave All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.8 hours per month (may accumulate an unlimited number)

Annual Leave All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office. 0-4 years 8 hours per month 5-9 years 10 hours per month 10-14 years 12 hours per month 15-19 years 14 hours per month 20+ 16 hours per month (may accumulate up to 480 hours)

Personal Leave All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year. Unused Personal Leave converts to sick leave if not used.(converts to sick leave at the end of August each year if not used)

Professional Leave Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays New Year's Day Martin Luther King/Robert E. Lee Birthday National Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day Day after Thanksgiving Day Christmas Eve Christmas Day16 (5 locally assigned)

Contracted Work Days 260

Retirement The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama. Tier I - Pays 7.50% monthly. State matches 14.66% (effective 10/01/26) Tier II – Pays 6.20% monthly. State matches 13.70% (effective 10/01/26)

Law Enforcement Officers:

Tier I-Pays 8.50% monthly. State matches 14.66% (effective 10/01/26) Tier II- Pays 7.20% monthly. State matches 13.70% (effective 10/01/26)

Health Insurance PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip

Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307

*Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $1,048 monthly (effective 10/01/26).

Duty Hours (hours vary by campus and needs of the student)

Tuition Assistance This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.