Information Technology Specialist

Position Summary

This position will be based at either the Andalusia Campus or the MacArthur Campus; however, regular travel and work at both locations are required.

The Information Technology Specialist provides hands-on technical support for college faculty, staff, and students. This position installs, maintains, and troubleshoots computers, software, networked devices, and classroom technology, and assists with day-to-day support of the campus network.

Salary Commensurate with experience on Salary Schedule E3 Grade 03 of the 2026-2027 ACCS Salary Schedules.Essential Duties and Responsibilities

• Install, configure, maintain, and upgrade computers, software, and peripherals.
• Set up, install, and maintain network printers.
• Perform preventive maintenance and diagnostics to keep labs and networks running well.
• Troubleshoot and resolve hardware, software, and connectivity problems on PCs, laptops, printers, and other devices.
• Assist in maintaining hardware and software inventory.
• Assist with installing and maintaining campus network equipment, including switches, access points, cabling, patch panels, and UPS devices.
• Assist with day-to-day maintenance of servers and network services (such as DNS and DHCP) under the direction of senior IT staff.
• Assist users with account and password issues, including Active Directory accounts.
• Assist with monitoring campus network and Internet connectivity.
• Research and recommend cost-effective technology purchases.
• Assist instructors in labs and classrooms with projectors, interactive boards, and audio/video connections.
• Assist with network planning and technology projects as needed.
• Assist with preparing requisitions for equipment, software, and supplies.
• Assist with the setup and support of phones, phone lines, and voicemail.
• Assist HR and employees with NeoEd technical support.
• Respond to IT tickets and user requests in a timely manner and document troubleshooting and resolutions.
• Attend staff meetings, professional development, orientation activities, and other College functions.
• Perform other duties as assigned.

Application Procedures/Additional Information Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a complete application packet through the online application system in order to be considered. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Application materials may not be submitted by fax, email, or in person.A complete application packet consists of:

• Completed Lurleen B. Wallace Community College online employment application.
• Current résumé.
• Cover letter describing specifically how your experience and qualifications meet the required qualifications.
• Appropriate transcript(s) identifying the applicant, date degree conferred, and verifying the applicant has received the minimum degree requirements. (NOTE: COPIES OF DIPLOMAS WILL NOT BE SUFFICIENT)

All application materials must be scanned. It is recommended that you have digital copies (e.g., PDF) of all documents identified in the vacancy announcement ready when you begin the online application process, as you will be given the opportunity to upload these during the process.The submission of all required application materials by the deadline date is the sole responsibility of the applicant. All submitted application materials become the property of the College. Requests for copies of application materials, including transcripts, will be denied.All correspondence with applicants regarding the College's search process will be sent via e-mail.The person chosen to fill the position is required to provide official transcripts before the end of the first semester of employment. WORK EXPERIENCE VERIFICATION: Meeting Minimum Requirements: If the requirements for a position list work experience in a field or area, the applicant must provide written verification(s) of their applicable work experience in order to be hired for the position. Such written verification(s) of work experience must demonstrate that the applicant meets the minimum work experience requirement. Applicants who do not produce this information as indicated will be ineligible for hire and subject to having any offer of employment withdrawn. Salary Calculation: For all salary positions, the salary amount for the selected applicant is determined by step placement on the applicable salary schedule. Step placement is dependent upon the following: (a) all work experience in public education in Alabama and (b) all other work experience outside of public education in Alabama that, in the sole judgment of the College, directly relates to the requirements of the position. The applicant selected for the position must provide written verification(s) of this work experience within the time provided if such experience is to be considered in determining their initial step placement on the Salary Schedule. Format for Work Experience Verifications: Work experience verifications should be in the form of verification letters from employers and must include complete employment dates, job title(s), job duties, and an indication whether such employment was full-time or part-time, and if part-time, the total number of hours worked each week. The letters should be on official letterhead and contain an authorized personnel signature. The College’s official employment verification form is also acceptable and is available upon request. If an employment verification cannot be obtained due to a legitimate reason, for purposes of meeting minimum requirements, an applicant may submit copies of other trustworthy documentation, such as appointment letters, contracts, pay stubs, or W-2 forms documenting the term of employment. However, such documentation is generally insufficient for salary calculation purposes if the job duties and dates of employment are not clearly stated in the documentation. Deadline for Producing Work Experience Verification: Work experience verification documentation must be produced prior to any official offer of employment. Any offer of employment at a salary step greater than zero (0) or made without prior verification of any required work experience is contingent upon production of this documentation by the applicant within ten (10) days of the offer. It is the applicant’s sole responsibility to provide this verification of work experience. The College is not responsible for any costs associated with such verifications. ADDITIONAL INFORMATION:The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process. LBW Community College reserves the right to withdraw this job announcement at any time prior to the awarding.EEOC, E-VERIFY, BACKGROUND CHECK STATEMENTS: In accordance with Alabama Community College System policy and procedures, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from a criminal background check. LBW Community College is an active participant in the Employment Eligibility Verification Program (E-Verify). E-Verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. LBW Community College is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. LBW Community College will make reasonable accommodations for qualified disabled applicants or employees. If you have a disability and require accommodation, please notify us at (334) 881-2271.Benefits

Sick Leave All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.8 hours per month (may accumulate an unlimited number)

Annual Leave All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office. 0-4 years 8 hours per month 5-9 years 10 hours per month 10-14 years 12 hours per month 15-19 years 14 hours per month 20+ 16 hours per month (may accumulate up to 480 hours)

Personal Leave All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year. Unused Personal Leave converts to sick leave if not used.(converts to sick leave at the end of August each year if not used)

Professional Leave Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays New Year's Day Martin Luther King/Robert E. Lee Birthday National Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day Day after Thanksgiving Day Christmas Eve Christmas Day16 (5 locally assigned)

Contracted Work Days 260

Retirement The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama. Tier I - Pays 7.50% monthly. State matches 14.66% (effective 10/01/26) Tier II – Pays 6.20% monthly. State matches 13.70% (effective 10/01/26)

Law Enforcement Officers:

Tier I-Pays 8.50% monthly. State matches 14.66% (effective 10/01/26) Tier II- Pays 7.20% monthly. State matches 13.70% (effective 10/01/26)

Health Insurance PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip

Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307

*Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $1,048 monthly (effective 10/01/26).

Duty Hours (hours vary by campus and needs of the student)

Tuition Assistance This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.