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Executive Secretariat Program Manager - Publications & Issuances - Walter Reed (Onsite; Award Contingent)
Axyde Analytics
Bethesda, MD
- $101,600 to $152,400 USD / year
Axyde Analytics, LLC is recruiting a Executive Secretariat Program Manager - Publications & Issuances for a proposed contractor team supporting Walter Reed National Military Medical Center.…
Added just now
Retail Supervisor
Goodwill Greater Milwaukee & Chicago
Hoffman Estates, IL
2. Problem Solving: Close supervision for completion of routine work, which is regularly reviewed by manager or senior coworkers. Work that exceeds routine comes with detailed instructions.
Added 1 min ago
Project Manager II
PNC Bank NA
PA
…opportunity to contribute to the company’s success. As a Project Manager II within PNC's Enterprise Change Management organization, you will be based in Pittsburgh, PA or one of PNC's Hub…
Added 1 min ago
Compliance Program Specialist
PNC Bank NA
PA · East Brunswick, NJ · Birmingham, AL · Cleveland, OH
…opportunity to contribute to the company’s success. As a Compliance Program Specialist within PNC's Enterprise Compliance organization, you will be based in Pittsburgh, PA, Cleveland, OH,…
Added 1 min ago
Independent Tech Risk Manager Sr
PNC Bank NA
PA · Chicago, IL · Phoenix, AZ · Washington, DC · Charlotte, NC · Houston, TX · Raleigh, NC · Birmingham, AL · Dallas, TX · Cleveland, OH
The Independent Tech Risk Manager Sr is a highly experienced second line of defense (2LOD) independent contributor responsible for providing credible challenge, oversight, and risk advisory…
Added 1 min ago
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Director, Corporate Compliance & Privacy
Gravie
Remote, United States
- $147,000 to $196,300 USD / year
- Design, implement, and continuously improve the compliance program in line with the elements of an effective compliance program described in federal guidance (e.g., HHS-OIG), including…
Added 2 mins ago
FH
Compliance Program Manager, Senior
Fred Hutchinson Cancer Center
Seattle, WA
- $136,677 to $215,987 USD / year
Reporting to the Vice President and Chief Compliance Officer (VP CCO) and in collaboration with the compliance program directors and managers, the Senior Compliance Program Manager (SCPM)…
Added 2 mins ago
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ITIM Program Operations Manager
Actalent
Abilene, TX
- $70 to $82 USD / hour
The ITIM Program Operations Manager leads and coordinates day-to-day operations for a multi-building program in Abilene, Texas, with direct oversight of Building Construction Managers for…
Added 3 mins ago
AE
HVAC and Building Automation Systems Specialist (All Levels)
Albireo Energy, LLC
Lubbock, TX
- $25 to $55 USD / hour
…of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification.…
Added 3 mins ago
Senior Project Manager- Federal Projects
Turner & Townsend
El Paso, TX
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 mins ago
AE
HVAC and Building Automation Systems Specialist (All Levels)
Albireo Energy, LLC
Fort Worth, TX
- $25 to $55 USD / hour
…of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification.…
Added 3 mins ago
AE
HVAC and Building Automation Systems Specialist (All Levels)
Albireo Energy, LLC
San Antonio, TX
- $25 to $55 USD / hour
…of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification.…
Added 3 mins ago
Project Manager-Retail Bank Construction (Ground-Up/Fit-Outs)
Turner & Townsend
Austin, TX · Dallas, TX
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 mins ago
AE
HVAC and Building Automation Systems Specialist (All Levels)
Albireo Energy, LLC
Dallas, TX
- $25 to $55 USD / hour
…of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification.…
Added 3 mins ago
Senior Associate, Accounting Systems Controls and Security
Quanta Services
Houston, TX
As a member of the Accounting Processes and Controls (“APC”) team, you will work under the direction of the Senior Manager, APC, to maintain a control environment that protects…
Added 3 mins ago
Director, Operations and Maintenance
MD Anderson Cancer Center
Houston, TX
…compliance with all technical standards and overall facilities program objectives. Directs the implementation of a computerized maintenance management system for preventative maintenance,…
Added 3 mins ago
AE
HVAC and Building Automation Systems Specialist (All Levels)
Albireo Energy, LLC
Austin, TX
- $25 to $55 USD / hour
…of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification.…
Added 4 mins ago
Mechanic
Gulf Coast Transit District
Texas City, TX
Attend all mandatory program or staff meetings and complete training as required
Added 4 mins ago
Order Management Coordinator
American Bankers Insurance Company of Florida
Irving, TX
…Specialist under the guidance and supervision of Order Management Manager to support customer priorities based on changes in supply, product availability, or changing customer…
Added 4 mins ago
PC
Restaurant Manager
PF Changs
Boston, MA
- $73,500 to $88,500 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
Added 4 mins ago
Commercial HVAC-R Service Technician Trainee
Benedict Refrigeration Service, Inc.
WI
· Comprehensive Total Rewards and Wellness Program
Added 5 mins ago
RH
Group Home Supervisor
RHA Health Services, LLC
Mt. Laurel Township, NJ
- $22 to $23.5 USD / hour
o Must be able to use hands and fingers to handle or operate objects, tools, or controls.
Added 5 mins ago
RH
Group Home Supervisor
RHA Health Services, LLC
Beverly, NJ
- $22 to $23.5 USD / hour
o Must be able to use hands and fingers to handle or operate objects, tools, or controls.
Added 6 mins ago
Technical Project Manager
Blue Origin Personnel, LLC
Space Coast, FL
As the Technical Project Manager for Chemical Management & Material Systems, you will own the definition, development, integration, and deployment of technical systems supporting chemical…
Added 6 mins ago
Manager of Charitable Giving & Community Impact
Tribal Operations
Prior Lake, MN
Come join the Shakopee Mdewakanton Sioux Community in this rewarding role, you'll work as the Manager of Charitable Giving & Community Impact managing the day-to-day operations of the…

AccorHotel

Assistant Front Office Manager

Washington, DC, United States

Rate of Pay: $55,000-$68,000

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Job details

Pay: Rate of Pay: $55,000-$68,000
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description Company Description Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Discover the wonder of Washington, D.C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the Capital.

Job Description

The Assistant Front Office Manager provides managerial support for Reception/Front Office, Royal Service, Fairmont Gold and Guest Services in the daily operational duties for these areas, assisting the Front Office Manager in the daily managerial tasks for the front office, ensuring a seamless experience for the guest in all areas.

Lead by example to sustain an environment and positive colleague relations.
To understand and promote the hotel’s and departmental vision
Ensures that all Front Office policies and procedures are adhered to.
Provide direction and support to Front Office supervisory positions and colleagues in their daily tasks relating to their roles.
Responsible to balance operational, administrative and colleague needs.
Responsible for ensuring consistency in exceeding guest service expectations.
Creates an environment that allows colleagues to achieve job fulfillment and provides a path for career development with Fairmont & Raffles.
Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team.
Ensure loyalty/VIP procedures are being met or exceeded on a daily basis for all loyalty /VIP guests
Energize the brand by promoting our guest loyalty program
Maximize our brand by promoting our upsell programs
Reviews Arrival Detail report and VIP’s to ensure all special requirements are met or exceeded
Develop and maintain standards for the department, while adhering to Fairmont’s core standards
Ensure that all Front Office team have the supplies needed to perform their duties.
To provide continuity of management in complaint handling, both face to face, via telephone and in writing, depending on the situation and requirement
Communicate and liaise effectively with other leaders in the department and hotel
Responsible to balance operational, administrative and colleague needs.
Responsible for ensuring consistency in exceeding guest service expectations.
Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
Communicates through pre-shift, logs, emails and departmental operational meetings all pertinent information for the respective shift and areas of operation.
Conduct colleague performance evaluations on a timely basis, including corrective action and coaching. Directly influences the future effectiveness of the hotel through involvement in recruitment, hiring, training and motivation of Front Office colleagues.
Controls and provides feedback on labour and operational expenses
Ensure all daily, monthly and quarterly reporting is completed on a timely basis
Ensure review of daily payroll punches and edits as necessary, record time and attendance occurrences for all colleagues in Time and Attendance Log
Review, verify and react to all group resumes, checking billing, room types, arrival, departure dates, and VIP designations, ensuring that each of them has a checklist attached and it has been completed.
Adhere to and sign off on all cash handling, balancing of shift closings, and adjustments
Have an understanding of the Front Office and accounting procedures in order to deal with financial issues and their resolution ensuring guest satisfaction whilst adhering to set procedures
Effectively maximizes inventory levels during high occupancy/sold out nights
Adheres to and promotes the Company’s health and safety policies to ensure a safe work environment and knowledgeable all safety and emergency procedures
To be informed and compliant with all forms of hotel systems and technology, Internet access, telephones and able to resolve issues
To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and auctioned
To be fully conversant with the day’s events and respond promptly to the service needs of guests
To be aware of all disabled guests, ensuring that we provide easy and efficient access to the hotel using equipment designed for this process e.g. stair climbing machine and ramp
To ensure that any arising staff issues are dealt with effectively.
Complete with accuracy and timeliness any and all project related work designated by the Director, Front Office

What’s in it for you:

Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

Rate of Pay: $55,000-$68,000

Qualifications

Passion for guest service
Excellent written and verbal communication, interpersonal and leadership skills
Highly organized, results-oriented with the ability to be flexible and work well under pressure
Degree or Diploma in Hospitality Management is an asset
Minimum of 1-year previous proven supervisory experience
Must have the ability to handle a multitude of tasks and guest requests
Knowledge of Micros-Fidelio Property Management System an asset
Should possess or seek certification in basic first aid
Strong guest service orientation and training skills background required
Ability to work independently and prioritize responsibilities
Experience with a hotel loyalty program and asset
Computer proficiency in a Windows environment (Word, Excel, PowerPoint)
Must be legally authorized to work in the United States without sponsorship

Physical Requirements

Ability to stand and walk for extended periods
Frequent lifting and carrying up to 25 lbs
Frequent bending, stooping, kneeling, pushing, and pulling

Additional Information Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

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More about this job

Skills

Scheduling
Coaching
Reporting
Payroll
Cash handling
Health and safety
Corporate social responsibility
Communication skills
Leadership
First Aid
Work independently
Microsoft Windows
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

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