Jobs in the United States

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Added 1 min ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Scottsdale, AZ
- $47,500 to $61,749 USD / year
…applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager…
Added 1 min ago
UM
EXPERIENCE SPECIALIST NF-2 (LOCAL AREA MARINE MARTS AND FUEL STATIONS) $150 HIRING BONUS
U.S. Marine Corps
Oceanside, CA
- $20 USD / hour
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines,…
Added 1 min ago
VH
Supervisory Geriatrics & Extended Care Physician
Veterans Health Administration
Fredericksburg, VA
- $260,000 to $335,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 1 min ago
VH
Supply Technician
Veterans Health Administration
North Little Rock, AR
- $40,736 to $52,957 USD / year
Added 1 min ago
VH
Supervisory Medical Support Assistant
Veterans Health Administration
Phoenix, AZ
- $58,455 to $75,989 USD / year
…applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager…
Added 1 min ago
UM
HOSPITALITY ADMINISTRATIVE SPECIALIST NF3
U.S. Marine Corps
Twentynine Palms, CA
- $29 USD / hour
…Marine Lodge programs. Reports directly to the Regional Lodging Manager and provides administrative and operational support to General Managers and designated MCHS leadership. Functions as…
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VH
Supervisory Medical Supply Technician (Sterile Processing)
Veterans Health Administration
Chicago, IL
- $75,290 to $97,874 USD / year
Responsible for the direct supervision of day-to-day operations in SPS.
Added 1 min ago
VH
Registered Nurse - Wound Care
Veterans Health Administration
Indianapolis, IN
- $68,714 to $120,511 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 1 min ago
VH
Physician (Radiologist Diagnostic Neurodiology)
Veterans Health Administration
Tucson, AZ
- $380,000 to $400,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 1 min ago
VH
Registered Nurse - Supervisory Assistant Nurse Manager
Veterans Health Administration
Bronx, NY
- $108,092 to $180,197 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 1 min ago
VH
Lead Medical Support Assistant
Veterans Health Administration
Gilbert, AZ
- $52,783 to $68,620 USD / year
…applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager…
Added 1 min ago
VH
Biological Science Laboratory Technician (Animal)
Veterans Health Administration
Portland, OR
- $39,230 to $51,002 USD / year
…occupation. Specialized experience is experience assisting with the day-to-day operations of a research laboratory or animal care facility, performing animal husbandry; handling and caring…
Added 1 min ago
VH
Registered Nurse-State Veterans Home Coordinator
Veterans Health Administration
Shreveport, LA
- $64,520 to $129,738 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 1 min ago
Receptionist
VIPcare
Ocala, FL
…first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be…
Added 3 mins ago
VH
Registered Nurse - Admission-Discharge / Care Coordinator
Veterans Health Administration
Baltimore, MD
- $78,368 to $153,501 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 3 mins ago
VH
Registered Nurse (Quality Manager - Greenville)
Veterans Health Administration
Durham, NC
- $82,819 to $155,103 USD / year
…Integrates and maintains a comprehensive Performance Improvement Program to improve the safety of patients, visitors, and…
Added 3 mins ago
VH
Assistant Chief Registered Nurse
Veterans Health Administration
Garner, NC
- $105,596 to $181,488 USD / year
…include, but are not limited to management, coaching, mentoring, program development, monitoring of quality metrics to include formal tracking and reporting. Responsibilities also include…
Added 3 mins ago
VH
Registered Nurse (Patient Aligned Care Team)
Veterans Health Administration
Seattle, WA
- $87,285 to $161,201 USD / year
…team members to achieve desirable patient outcomes through day-to-day case management. The RN functions in the Primary Care Clinic which utilizes a Patient Aligned Care Team…
Added 3 mins ago
VH
Clinical Laboratory Scientist
Veterans Health Administration
Danville, IL
- $85,415 to $111,046 USD / year
…Scientist (CLS). A CLS at this level independently carries out the day-to-day operations. The CLS develops, performs, evaluates, interprets, correlates, and validates the accuracy of…
Added 3 mins ago
VH
Radiologist - Hybrid Academic Radiologist, Core Teaching Faculty, University Affiliation, Incentive
Veterans Health Administration
Richmond, VA
- $385,000 to $400,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 3 mins ago
VH
Diagnostic Radiologist - Recruitment Incentive & Loan Repayment (EDRP)
Veterans Health Administration
Fredericksburg, VA
- $385,000 to $400,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 3 mins ago
VH
Chief Nurse-Operations
Veterans Health Administration
Louisville, KY
- $166,917 to $221,994 USD / year
The Chief Nurse of Operations collaborates with interdisciplinary team members, including other program and service leaders at the facility and network.
Added 3 mins ago
VH
Nurse (VA Liaison for Healthcare)
Veterans Health Administration
Fort Drum, NY
- $70,887 to $131,926 USD / year
Identifying and communicating with the M2VA Program Manager and Lead Coordinator, if applicable, at the receiving VA health care facility to initiate and process referrals and linkages for…
Added 4 mins ago
Adult Protective Services Case Manager 3
Human Services, Department of
United States
Adult Protective Services Case Manager 3Agency:
Added 6 mins ago
VH
Physician (Primary Care - Lead Medical Officer)
Veterans Health Administration
Campbell County, TN
- $240,000 to $265,000 USD / year
NOTE: This announcement will be open until the position is filled. Applications will be sent to the hiring manager every two weeks. This announcement may close prior to the closing date…

ACCION OPPORTUNITY FUND COMMUNITY DEVELOPMENT

Sr. Collection Specialist

City of Commerce, CA, United States
Los Angeles, CA, United States

Salary Range*: $26.06-$33.80 *Please note that the above salary range is a national range, and compensation is dependent upon the candidate’s experience and skill level.

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Job details

Pay: Salary Range*: $26.06-$33.80 *Please note that the above salary range is a national range, and compensation is dependent upon the candidate’s experience and skill level.
Posting language: English
Posted: Oct 30, 2026

Original job description

This a hybrid position working out of our Commerce, CA office 3 times a week (Tuesday, Wednesday, and Thursday) and 2 days at home remotely.

THE ORGANIZATION:

Accion Opportunity Fund is an unparalleled financial support system that provides small business owners with access to capital, networks, and coaching. We work to build inclusive and accessible options for these determined business owners. For over 30 years we have deployed over $1 billion in over 35,000 loans and served 4 million business owners with educational resources. Our client base is nearly 90% from underserved communities. In addition to providing resources and loans to small businesses, we also conduct original research, advocate for policy changes, and finance community construction projects in low-income neighborhoods through our New Markets Tax Credit program. AOF is on a journey to both scale our impact and become financially sustainable. We’re building a better system for underserved small businesses and a workplace where passionate problem-solvers, data-driven thinkers, and small business champions thrive. For more information about us, visit https://aofund.org/

ROLE SUMMARY:

Reporting to the Sr. Manager, Customer Care, the Sr. Collections Specialist is responsible for managing a portfolio of distressed commercial transportation and business loans, with a focus on optimizing recoveries, minimizing losses, and ensuring compliance with all regulatory and internal policies. This position requires specialized expertise in collections involving transportation-related assets, legal escalations, and complex account management. The role combines analytical, investigative, and negotiation skills to recover outstanding debts, manage litigation and repossession processes, and support organizational recovery goals.

JOB DUTIES AND RESPONSIBILITIES:

Portfolio Management & Analysis

Manage a portfolio of distressed commercial transportation and small business loans, ensuring proactive recovery strategies and timely resolution of delinquencies.
Supervise assigned accounts to identify unresolved debts, prioritize high-risk exposures, and document all actions in the system of record.
Research and analyze borrower histories, collateral values, payment trends, and prior collection efforts to develop targeted recovery plans.
Conduct detailed analysis of financial statements, collateral documentation, and repayment capacity for restructuring, forbearance, or settlement options.

Specialized Transportation & Asset Recovery

Manage voluntary surrender process for commercial transportation assets, including coordinating with borrowers, securing equipment, and processing documentation in accordance with company and regulatory requirements.
Collaborate with Risk Management and Equipment Management teams on high-value litigation, repossession, and bankruptcy cases related to transportation assets.

Negotiation & Resolution

Communicate with Punjabi-speaking customers to facilitate collections, explain repayment options, and provide culturally responsive service throughout the recovery process.
Engage directly with clients to resolve disputes, establish urgency, and negotiate repayment or settlement arrangements that align with both client capacity and AOF’s recovery objectives.
Apply judgment and creativity to develop feasible solutions for borrowers unable to pay in full.
Ensure all negotiations and communications comply with company policy and applicable regulations.

Reporting & Compliance

Prepare, analyze, and distribute monthly collection and recovery performance reports for management review.
Maintain call quality and productivity metrics consistent with departmental standards.
Ensure all actions, communications, and case documentation adhere to legal, compliance, and audit requirements.

Cross-Functional Collaboration

Partner with the outsourced contact center to strengthen recovery performance, including direct case coaching, real-time support on difficult accounts, and regular updating of training documentation and delivery to maximize outreach efforts.
Work closely with internal departments - including Legal, Risk Management, Accounting, and Equipment Management - to ensure alignment and effective resolution of complex recovery cases.
Contribute to departmental goals, planning efforts, and process improvement initiatives designed to enhance recovery effectiveness.

Administrative & Investigative Support

Conduct skip tracing and investigative research when borrowers cannot be located, ensuring all reasonable efforts are made to re-establish contact.
Perform administrative duties related to account documentation, correspondence, and office efficiency.
Respond to client account inquiries in a timely, courteous, and professional manner.
Undertake additional responsibilities as assigned by management in support of department and organizational priorities.

MUST HAVES:

Bilingual – Punjabi proficiency required
5-7 years in commercial transportation, finance or leasing
Strong proficiency with skip tracing tools, data based and investigative research methods
Strong negotiation and settlement resolution skills
Excellent analytical and problem-solving abilities
Proven track record of meeting or exceeding recovery targets in commercial financial industry
Ability to work independently with minimal supervision
Strong communication skills, both written and verbal
Proficiency with Microsoft Office

NICE TO HAVES:

Expert in Excel

PERKS AND BENEFITS:

Our mission is what motivates us to come to work each day. We know that happy employees are productive employees, which is why we offer a comprehensive benefits package that includes:

Competitive salary commensurate with experience.
An environment that values work-life balance and monthly remote work reimbursements.
100% company-funded Medical, Dental, Vision, Life & Disability coverage for employees (Based upon your plan selection). 90% company-funded dependent coverage (Based upon your plan selection) as well as Flexible Spending Accounts.
Voluntary benefits with payroll deduction for Supplemental Life & AD&D insurance and legal plans.
Tax deferred & Roth 403(b) Retirement Plan with employer match.
15 paid vacation days, 12 paid holidays, 1 floating paid holiday, 10 Sick days, and paid parental leave.

We are an equal opportunity employer and committed to improving diversity, equity, and inclusion at Accion Opportunity Fund. AOF does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Salary Range*: $26.06-$33.80 *Please note that the above salary range is a national range, and compensation is dependent upon the candidate’s experience and skill level.

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More about this job

Skills

Customer service
Regulatory compliance
Negotiation
Litigation
Research
Financial statements
Documentation
Risk management
Reporting
Collaboration
Coaching
Process improvement
Administrative support
Bilingualism
Problem solving
Work independently
Communication skills
Microsoft Office
Microsoft Excel

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