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DH
OB GYN Maternal and Fetal Medicine Physician
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- $363,300 to $481,200 USD / year
…colleagues throughout the Denver Health network, including advanced practice providers such as Certified Nurse Midwives and Nurse Practitioners, generalist OB/GYN and Family Medicine…
Added just now
UO
Senior Grant and Finance Professional
University of Colorado Denver
Boulder, CO
- $68,000 to $72,000 USD / year
The Senior Grant and Accounting Professional provides advanced financial management, research administration, and professional accounting support to the Department of Ecology and…
Added 7 mins ago
Supervisor Distribution Center
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Ottawa, IL
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Information Technology Group Leader
Argonne National Laboratory
Lemont, IL
…protect ourselves and our environment. Within Argonne is the Advanced Photon Source (APS), a large User facility operated for the Department of…
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PLANNER, MEETING/EVENT SR
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RIVERWOODS, IL
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Senior Manager, US Domestic Tax Planning & Technical
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East Peoria, IL
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Specialty Representative/ Senior Specialty Representative – Bone Health - Rockford, IL
Amgen
Arlington Heights, IL
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Lisle, IL
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Workers Compensation Claim Representative, Experienced
Travelers Insurance Company
Downers Grove, IL
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 8 mins ago
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Auto Care Center Service Manager
Walmart
CHAMPAIGN, IL
- $20 to $33 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 8 mins ago
Manufacturing Engineering and Automation Manager
Caterpillar, Inc.
Decatur, IL
As the Manufacturing Engineering Manager and Automation Manager in Decatur, IL , you will work closely with operations and product leaders to align automated manufacturing systems,…
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Registry Systems and Reporting Manager
American Society of Anesthesiologists
Schaumburg, IL
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Specialty Representative/ Senior Specialty Rep – Bone Health - Joliet/Chicago, IL (Overlay)
Amgen
Joliet, IL
…strategy and promoting Amgen products as led by the District…
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Facilities Reliability Tech 2 - 3rd Shift
PCI Pharma Services
Rockford, IL
Perform advanced facility related preventative maintenance and repairs as a Facility Reliability Technician (FRT), maintain the Pharmaceutical facilities at a "World Class" level. Apply…
Added 8 mins ago
Data Center Facility Operations Area Director
Meta
Springfield, IL
…Beyond the region, this role is expected to create capabilities, programs, and operating models that do not exist and force multiply how Facility Operations runs fleet-wide - shaping the…
Added 8 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Springfield, IL
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 8 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Springfield, IL
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 8 mins ago
Senior ALC Developer
Maximus
Springfield, IL
Design and implement complex software components and perform advanced programming tasks across multiple technologies.
Added 8 mins ago
Senior ALC Developer
Maximus
Springfield, IL
Design and implement complex software components and perform advanced programming tasks across multiple technologies.
Added 8 mins ago
Manager, Enterprise Communications & Channels
Amentum
Springfield, IL
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Manager - EA Material Management
United Airlines
Chicago, IL
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Added 8 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Chicago, IL
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Added 8 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Arlington Heights, IL · Barrington, IL · Bloomington, IL · Chicago, IL · Loves Park, IL
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 34 mins ago
W
Group Director, Product Management – Global Fraud, Identity & Account Protection
Walmart
San Bruno, CA
- $254,000 to $481,000 USD / year

Accenture

ServiceNow Delivery Lead Senior Manager

Nashville, TN, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.Accenture’s ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.Learn more about ServiceNow at Accenture Here (https://www.accenture.com/us-en/services/alliances/servicenow) .

You Are:A ServiceNow Delivery Lead Senior Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.• You’re willing to roll up your sleeves to develop in the ServiceNow platform for our clients.• You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.• You are someone that is process oriented and prefers order over chaos. • You are comfortable asking for help from peers and Subject Matter Experts• Strong background working with Enterprise Software companies and/or Consulting companies.

The Work:• Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.• Manage all aspects of project delivery and solution delivery.• Lead and manage the implementation project team.• Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports.• Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress.• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.• Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments.• Strong background working with Enterprise Software companies and/or Consulting companies.• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems.• As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's what you need

Minimum of 10+ years of experience delivering enterprise technology or digital transformation programs, preferably within a consulting or professional services environment.
Minimum of 6 years of hands‑on experience delivering and governing ServiceNow implementations, including complex, multi‑workstream or enterprise‑scale programs.
Minimum of 4 years of experience providing client-facing delivery leadership, including direct engagement with senior stakeholders and executive sponsors.
ServiceNow System Administrator certification or minimum 5 years of demonstrated, in‑depth ServiceNow platform experience.
Bachelor’s degree or equivalent professional experience (minimum 12 years total work experience).

Preferred Qualifications

PMP, CSM, or equivalent project/program leadership certification.
ITIL V3 or V4 Foundations Certification.
Formal project or program management experience; certification (e.g., PMP, CSM) preferred.
Experience with SaaS delivery models and cloud-based enterprise architectures.
Prior experience supporting sales pursuits, account growth, or deal shaping.
Advanced ServiceNow certifications or exposure to multiple practice areas (e.g., ITSM, CSM, SPM, ITAM, CMDB, AI/Automation).

Professional Skill Requirements

Proven ability to lead leaders and foster a high-performing, collaborative delivery organization.
Strong analytical, problem-solving, and decision-making abilities in complex and ambiguous environments.
Executive-level presence with the ability to influence outcomes across delivery, sales, and client leadership.
Customer-centric mindset with a focus on business outcomes and long-term value creation.
Comfortable operating at both strategic and hands-on levels as needed to ensure success.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 012/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

California $132,500 to $302,400

Colorado $132,500 to $261,300

Connecticut $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Maine $112,900 to $222,500

Maryland $132,500 to $261,300

Massachusetts $132,500 to $278,200

Minnesota $132,500 to $261,300

New York $122,700 to $302,400

New Jersey $141,100 to $302,400

Ohio $122,700 to $241,900

Virginia $122,700 to $278,200

Washington $141,100 to $278,200

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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More about this job

Skills

ServiceNow
AWS
Microsoft Azure
Sales
ITIL
Leadership
Project management
Business processes
PMP
CSM
Program management
IT service management
Problem solving
Decision making

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