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Added 1 min ago
Guest Service Specialist
Mister Car Wash
Modesto, CA
customer service, customer support, retail, retail associate, sales associate, cashier, team member, store associate, front desk, guest service, client service, customer care, sales, inside…
Added 1 min ago
Guest Service Specialist
Mister Car Wash
Tucson, AZ
customer service, customer support, retail, retail associate, sales associate, cashier, team member, store associate, front desk, guest service, client service, customer care, sales, inside…
Added 3 mins ago
EP
IT Service Student Employee
Electric Power Research Institute
Charlotte, NC
- $16 to $36 USD / hour
Ability to maintain a customer focus in providing technology services Full-time preferred over the summer months; part-time during school year.
Added 4 mins ago
CG
SUPPORT SERVICES COORDINATOR (FULL TIME)
Compass Group
SAN BRUNO, CA
- $28 to $30 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 4 mins ago
CG
SUPPORT SERVICES COORDINATOR (FULL TIME)
Compass Group
SAN BRUNO, CA
- $28 to $30 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 4 mins ago
Executive Chef
Compass Group
Chicago, IL
…committed to your journey - not just your job title. Come be part of something that challenges and champions you in equal…
Added 6 mins ago
Associate Banker
BMO Bank N.A.
Rockford, IL
This is a part-time role, typically scheduled for 20 hours per week.
Added 9 mins ago
Delivery Assistant
Best Buy
Grand Island, NE
…your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also…
Added 10 mins ago
A
Cybersecurity Manager - Utilities Industry
Accenture
Charlotte, NC · Raleigh, NC
- $94,400 to $293,800 USD / year
…coordinate project delivery, and serve as a key point of contact for client security, business, and IT stakeholders, Accenture domain experts, and third-party teams. You will lead; manage…
Added 10 mins ago
Gemini Enterprise for CX Specialist
Accenture
Raleigh, NC · Charlotte, NC
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 10 mins ago
Gemini Enterprise for CX Sr. Engineer
Accenture
Raleigh, NC · Charlotte, NC
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 10 mins ago
A
Epic Payer Platform Lead
Accenture
Charlotte, NC · Raleigh, NC
- $94,400 to $266,300 USD / year
Depending on the client engagement, the Epic Payer Platform Lead will be responsible for overseeing the collaboration of multiple team with Accenture team. This person needs hands-on build…
Added 10 mins ago
A
Finance Functional Lead - Banking, Capital Market Associate Director
Accenture
Charlotte, NC · Raleigh, NC
- $163,000 to $413,600 USD / year
…building lasting CFO and CAO level relationships. This is a senior client-facing role for someone who can sell, shape, and deliver large-scale transformation in equal…
Added 10 mins ago
Technology Delivery Lead - Energy
Accenture
Raleigh, NC · Charlotte, NC
…in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people…
Added 10 mins ago
A
Google Senior Data Engineer
Accenture
Charlotte, NC · Raleigh, NC
- $94,400 to $266,300 USD / year
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 10 mins ago
A
Google Data Specialist
Accenture
Charlotte, NC · Raleigh, NC
- $70,350 to $196,000 USD / year
Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud…
Added 10 mins ago
A
Knowledge Engineering Industry Leader Solution Architect - Insurance, CMT, or Retail
Accenture
Charlotte, NC · Raleigh, NC
- $163,000 to $434,000 USD / year
…in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people…
Added 10 mins ago
EP
IT Service Student Employee
Electric Power Research Institute
Charlotte, NC
- $16 to $36 USD / hour
Ability to maintain a customer focus in providing technology services Full-time preferred over the summer months; part-time during school year.
Added 11 mins ago
Associate Veterinarian - Prosper
CityVet DVM
Prosper, TX
Dr. K is looking for an Associate Veterinarian to join her growing team. She welcomes both experienced veterinarians and early-career doctors who are eager to learn and grow. The ideal…
Added 11 mins ago
Social Services Coordinator
The Salvation Army Northwest Division
Pasco, WA
…other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world,…
Added 13 mins ago
AC
Client Service Coordinator/Veterinary Receptionist- Mill Creek
A Caring Doctor, P.C.
Banfield Mill Creek, WA
- $18.23 to $23.29 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 13 mins ago
AC
Client Service Coordinator
A Caring Doctor (Texas), P.C.
Banfield Hutto, TX
- $15.85 to $20.25 USD / hour
Functional • Preventative care and OWPs • Communication Skills • Client Service Skills • Priority Setting • Time Management
Added 13 mins ago
MM
Client Service Coordinator
Medical Management International, Inc.
Banfield Herndon, VA
- $18.23 to $23.29 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 13 mins ago
AC
Veterinary Receptionist
A Caring Doctor, P.C.
Banfield Bothell, WA
- $18.23 to $23.29 USD / hour
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients…
Added 16 mins ago
K
MCQUEEN Store Operations Associate, Saks Beverly Hills
Kering
Beverly Hills, CA · Beverly Hills
- $23 to $25 USD / hour
The Alexander McQueen Store Operations Associate will work closely with the Store/Corporate Operations Manager, supporting to ensure the stores are operating efficiently and effectively…

Accenture

Gemini Enterprise for CX Sr. Engineer

Raleigh, NC, United States
Charlotte, NC, United States

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Job details

Posting language: English
Posted: Aug 14, 2026

Original job description

We Are

Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud First and the Accenture Google Business Group (AGBG), we deliver solutions leveraging Gemini Enterprise for Customer Experience (GECX) Solutions - including Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, and Gemini Enterprise.

You Are

A hands-on Senior Engineer with strong experience in Google’s Gemini Enterprise for Customer Experience (GECX) Solutions - now building deep expertise in Google Cloud Platform (GCP). You are eager to apply technical skills, learn advanced solutions, and support delivery teams in designing and implementing modern GECX solutions for Accenture’s clients.

You’re comfortable working directly with clients, supporting senior architects, and contributing to end-to-end project execution.

The Work

Develop and implement Gemini Enterprise for Customer Experience (GECX) that aligns with the company’s architecture and business goals. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our GECX solutions.

Key Responsibilities:

Works in a highly client-facing role to develop and deploy end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions.
Architects and provides technical recommendations and analysis between GECX product offerings and client’s environments.
Designs and engineers enterprise-ready AI agents encompassing retrieval, orchestration, policy-based routing, tool invocation, evaluation harnesses, and lifecycle observability
Designs, configures and implements GECX CCaaS solutions in client environments and integrates it within client’s end-to-end architecture, requirements and technological constraints.
Works with software and technology partners to design & deliver Service-focused solutions.
Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning.
Manages day-to-day on-shore and off-shore project teams during the project lifecycle.
Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's what you need

Minimum of 3 years of experience in technology transformation, with a focus on Conversational AI, CCaaS or cloud-based contact center solutions.
Minimum of 5 years of experience with Contact Center technologies and industry best practices, including AI Agent building, CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google, Genesys, Avaya, NICE etc.
Minimum of 5 years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Bonus points if you have

Minimum of 1 years of experience with Google Cloud technologies
Minimum 3 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
Hands-on experience, solutioning and implementing Gemini Enterprise Customer Experience (GECX), including Google CX Agent Studio or CCaaS.
Strong understanding how Generative AI is reshaping this industry.
Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 10/8/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

California $94,400 to $266,300

Colorado $94,400 to $230,000

Connecticut $94,400 to $230,000

District of Columbia $100,500 to $245,000

Illinois $87,400 to $230,000

Maine $80,400 to $196,000

Maryland $94,400 to $230,000

Massachusetts $94,400 to $245,000

Minnesota $94,400 to $230,000

New York $87,400 to $266,300

New Jersey $100,500 to $266,300

Ohio $87,400 to $213,000

Virginia $87,400 to $245,000

Washington $100,500 to $245,000

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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More about this job

Skills

BigQuery
Looker
Customer experience
Google Cloud
AWS
Agile

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