Jobs in the United States

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Added 1 min ago
LP
Community Ambassador - The Standard at College Park
Landmark Properties Management, LLC
College Park, MD
- $15.3 USD / hour
Must possess strong organization skills
Added 1 min ago
Operations Manager
World Group
Indianapolis, IN
…supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking,…
Added 2 mins ago
Service & Small Projects - Journeyman Electrician
Everus
ENGLEWOOD, CO
Must have and maintain safe driving record · Current valid driver’s license required
Added 2 mins ago
Engineering Manager
Bechtel
United States
Several major capital program projects are currently planned to be developed and executed by Bechtel over the next 5-10 years. During the development phase of these projects, teams will be…
Added 3 mins ago
Supply Chain Operations Sr. Manager
NTT DATA Services
Atlanta, GA
Must Reside in the US
Added 3 mins ago
Diesel Technician/Mechanic II
Penske
Olive Branch, MS
Valid driver’s license required · Associates must have the ability to accept responsibility for their own safety, as well as the safety of others
Added 3 mins ago
UO
Administrative Support and Events Coordinator
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…internal workflows, and assists in research and drafting for Program Reviews (e.g., ARPAC), bylaws, and departmental…
Added 4 mins ago
B
Chiller/HVAC Maintenance Manager
Bizzell
Pasadena, CA
- $120,000 to $155,000 USD / year
Must have hands-on HVAC experience, including troubleshooting and repairs · Must possess or be able to obtain OSHA 10 certification
Added 5 mins ago
Strategic Communications Manager, Technical Transformation
Deloitte US
NY · Rosslyn, VA
…engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners,…
Added 5 mins ago
Manager - Clinical Documentation Specialist
Deloitte US
Baltimore, MD · Boston, MA · Chicago, IL · Cincinnati, OH · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Kansas City, MO · Los Angeles, CA · McLean, VA · Miami, FL · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Raleigh, NC · Salt Lake City, UT · Stamford, CT · Tampa, FL · Washington, DC
Experience as a registered nurse, physician, physician assistant, case manager, clinical documentation specialist, utilization review professional, informatics nurse, quality professional,…
Added 5 mins ago
IT Manager, eCom NAM
Salomon
New York, NY
…responsibly committed towards the outdoor through its sustainability program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for…
Added 6 mins ago
Program Manager (Data System Modernization)
Dhaka Technologies Limited Company
Washington, DC
The D.C. Sentencing Commission (SCDC) is seeking a part-time Program Manager to support the planning and execution of the agency's internal data system (GRID) modernization project, called…
Added 7 mins ago
BC
Studio Operations and Support Consultant - Per Diem
Berklee College of Music, Incorporated
United States
- $26 to $27.81 USD / hour
Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an…
Added 7 mins ago
FB
Receiving Specialist
FOOD BANK OF THE SOUTHERN TIER
Elmira, NY
- $24.1 to $24.61 USD / hour
…inventory systems, including required product, quantity, cost, program, date, and other receiving…
Added 7 mins ago
UM
Sr. Facilities Coordinator (Part-Time, Temporary)
UMPhysicians Management Company LLC
Minneapolis, MN
- Part-time
Conducts audits of the system, and assists Security Manager as needed in resolving physical security issues, distributing/tracking access solutions, maintaining key inventories, ID Badge…
Added 7 mins ago
Escalation Manager
MongoDB
HI
The Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services,…
Added 8 mins ago
V
Director, Business Development- Digital
Velir
Remote, United States
- $160,000 to $175,000 USD / year
…This role involves building and nurturing relationships with technology partners, especially Adobe, collaborating closely with the marketing team, and securing new revenue streams through…
Added 9 mins ago
CR
Resident Service Coordinator
COMMUNITY RENEWAL TEAM INC
Bloomfield, CT
- $20.98 to $28.71 USD / hour
Demonstrate skills: Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation…
Added 10 mins ago
Enterprise Technical Specialist
The Kroger Co.
West Chester, OH · Cincinnati, OH
- Ability to articulate technology information to all levels of the organization
Added 10 mins ago
Grocery Clerk
The Kroger Co.
Fairfield, OH
…that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance…
Added 10 mins ago
Guest Experiences Manager
The Loren Hotel Austin
AUSTIN, TX
The Guest Experience Manager is responsible for owning and overseeing the entire guest journey, ensuring a personalized and seamless experience from reservation confirmation through…
Added 11 mins ago
Project Manager
IGT, a Nevada Corporation
Las Vegas, NV
The Integration Project Manager will act as the primary project contact for customers, working closely with the Commercial team, Integration Managers and Integration QA team to coordinate…
Added 11 mins ago
Section Foreman
Iron Cumberland LLC
Waynesburg, PA
Must have PA State Assistant Mine Foreman Certification or PA State Mine Foreman Certification · Must have working knowledge of Federal and State Laws, UMWA Contract and Company Policies
Added 12 mins ago
SH
Sr. Digital Product Manager
Strive Health
Denver, CO
- $108,500 to $136,000 USD / year
The Senior Digital Product Manager, will be a critical part of the Technology & Product team, partnering with an interdisciplinary team of engineers, clinicians, and operators to deliver on…
Added 12 mins ago
SH
Sr. Digital Product Manager
Strive Health
Denver, CO
- $108,500 to $136,000 USD / year
The Senior Digital Product Manager, will be a critical part of the Technology & Product team, partnering with an interdisciplinary team of engineers, clinicians, and operators to deliver on…

Accenture

Customer Experience Manager- EdTech

Raleigh, NC, United States
Charlotte, NC, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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Work requirements

Jobs in the United States