Jobs in the United States

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Added 1 min ago
Site Procurement Manager
Haleon US Holdings LLC
NJ
The Site Procurement Manager is the primary Procurement business partner for a Haleon manufacturing site, responsible for supporting the site’s requirements across Direct and Indirect…
Added 6 mins ago
Plant Operations Manager
LAPP
Florham Park, NJ
SUMMARY: The Plant Operations Manager provides strategic and hands-on leadership over a manufacturing facility with 70+ employees, driving operational excellence, financial performance, and…
Added 13 mins ago
Senior Manager, REMS Advisor Lead
Bristol Myers Squibb
Lawrence Township, NJ
…collaborating with cross-functional BMS teams, and overseeing the development of REMS processes, materials, and technologies. We seek a dynamic leader who inspires their team to deliver…
Added 13 mins ago
Senior Manager, SAP Business AI & Data
J&J Family of Companies
Titusville, NJ
We are seeking the best talent for a Senior Manager, SAP Business AI & Data to be located in Titusville or Raritan, NJ.
Added 13 mins ago
Consulting Manager – Pharma Digital Transformation & Project Portfolio Management
Cognizant
Teaneck, NJ
What you must have to be considered
Added 13 mins ago
Territory Manager
Acosta Group
NJ
o 2-4 days per week in-field · o 1-3 days per week working remotely
Added 13 mins ago
Senior Manager, REMS Advisor Lead
Bristol Myers Squibb
Lawrence Township, NJ
…collaborating with cross-functional BMS teams, and overseeing the development of REMS processes, materials, and technologies. We seek a dynamic leader who inspires their team to deliver…
Added 13 mins ago
BH
Healthcare Client Services Coordinator
BAYADA Home Health Care
Sewell, NJ
- $45,000 to $50,000 USD / year
Partner with clinical leaders and office leadership to ensure nurses are prepared and compliant before providing care
Added 13 mins ago
Legal Office Services & Facilities Manager
Ricoh Americas Corporation
Short Hills, NJ
� Must possess an in-depth understanding of the client's requirements, with support of AOM/ESM
Added 13 mins ago
Category Insights Manager, HU
Mondelez International
East Hanover, NJ
The Category Insights Manager sits at the center of Hu’s go-to-market engine. You’ll own the insights that shape how we grow, diagnosing brand health, arming the sales team with data-driven…
Added 13 mins ago
Manager of Projects (MOP)
Jacobs
Clark, NJ
Partner with Sales Leadership and the broader account team to maintain and update the data center pipeline, identify opportunities, and support proposal development.
Added 13 mins ago
Senior Manager, MedTech Contract Lifecycle Management (CLM) Strategy & Delivery
J&J Family of Companies
Raritan, NJ
The Senior Manager will lead development of a sequenced MedTech roadmap, facilitate alignment across competing priorities, establish practical governance and decision processes, and drive…
Added 13 mins ago
Sr Manager Surgery Quality & Compliance (Q&C) Transformation Lead-DURATION BASED
J&J Family of Companies
Raritan, NJ
Johnson & Johnson is currently seeking a Sr Manager Surgery Quality & Compliance (Q&C) Transformation Lead to be located in Raritan, New Jersey. This is a duration-based project expected to…
Added 13 mins ago
B&
Retail Department Manager TCNJ Bookstore
Barnes & Noble Education
EWING, NJ
- $19 to $23.75 USD / hour
The Department Manager is a key member of the store leadership team, responsible for leading the daily operations and overall performance of an assigned department while supporting the…
Added 13 mins ago
B&
Department Manager Kean University Bookstore
Barnes & Noble Education
UNION, NJ
- $19 to $23.75 USD / hour
The Department Manager is a key member of the store leadership team, responsible for leading the daily operations and overall performance of an assigned department while supporting the…
Added 13 mins ago
Customer Relationship Specialist
Institute of Electrical and Electronics Engineers
Piscataway, NJ
2-4 years of related work experience required; 4-6 years preferred
Added 13 mins ago
B
Retail Shortage Control - Part Time
Burlington
Brick, NJ
- $15.92 USD / hour
- Part-time
You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
Added 13 mins ago
B&
Department Manager Rutgers University Bookstore
Barnes & Noble Education
NEW BRUNSWICK, NJ
- $21.5 to $26.9 USD / hour
The Department Manager is a key member of the store leadership team, responsible for leading the daily operations and overall performance of an assigned department while supporting the…
Added 13 mins ago
Senior Manager, Procurement A&D Integration & Transition
J&J Family of Companies
New Brunswick, NJ
…acquisitions and divestitures? Johnson & Johnson is seeking a Senior Manager, Procurement A&D Integration & Transition to join our Procurement A&D organization based in New Brunswick, New…
Added 13 mins ago
N
Senior Manager Technical Project Management
Nestle
Bridgewater, NJ
- $157,000 to $195,000 USD / year
The Senior Manager leads cross-functional project teams and a team of direct reports, providing direction, and development to strengthen project leadership capabilities and ensure…
Added 13 mins ago
Executive Account Director, Business Development (Key Account -Bioanalytical Labs) US - East Coast
ThermoFisher Scientific
Bridgewater, NJ
Position Summary: As part of the Global Business Development team for Bioanalytical Laboratory, the Executive Account Director, (Global Key Account Manager) executes a strategic sales plan…
Added 14 mins ago
Associate Director, HCP Medical Education & Congress Strategy
Bristol Myers Squibb
Princeton, NJ
This role supports an investigational compound and indications currently under development and not yet approved by the FDA.
Added 14 mins ago
Sr. Specialist, AI CRM Engineering - Field Enablement
Bristol Myers Squibb
Princeton, NJ
Actively seek feedback and coaching from the manager and senior peers to grow technical depth in both CRM engineering and applied AI development.
Added 14 mins ago
Senior Director, Global Medical Neuroscience, Medical Communications
Bristol Myers Squibb
Princeton, NJ
Lead the development and execution of a unified, above-asset Medical Communications strategy for the entire Rheumatology portfolio, ensuring alignment with global business priorities and…
Added 14 mins ago
Executive Director, Head of Enterprise Contracting
Bristol Myers Squibb
Princeton, NJ
…the entire value chain, from discovery and research through development, manufacturing and supply, commercialization, and patient access, alongside the business functions who rely on this…

Accenture

Customer Experience Manager- EdTech

Morristown, NJ, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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Work requirements

Jobs in the United States