Jobs in the United States

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Added 17 mins ago
MANUFACTURING MANAGER - WE1 shift
Howmet Aerospace
Morristown, TN
The Manufacturing Manager is a staff level position responsible for providing leadership in manufacturing excellence, ensuring customer satisfaction and continuous improvement of plant…
Added 17 mins ago
Senior Manager, REMS Advisor Lead
Bristol Myers Squibb
Lawrence Township, NJ
…collaborating with cross-functional BMS teams, and overseeing the development of REMS processes, materials, and technologies. We seek a dynamic leader who inspires their team to deliver…
Added 17 mins ago
Senior Manager, REMS Advisor Lead
Bristol Myers Squibb
Lawrence Township, NJ
…collaborating with cross-functional BMS teams, and overseeing the development of REMS processes, materials, and technologies. We seek a dynamic leader who inspires their team to deliver…
Added 17 mins ago
Senior Business Manager
Bank of America
Toms River, NJ
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 18 mins ago
Associate Director, HCP Medical Education & Congress Strategy
Bristol Myers Squibb
Princeton, NJ
Support planning and execution of commercial KOL programs, including advisory boards, promotional speaker development, and peer-to-peer educational events, managing logistics, content…
Added 18 mins ago
Associate Director, Global Medical Cardiovascular & Immunology, Medical Communications – Pulmonary Fibrosis
Bristol Myers Squibb
Princeton, NJ
…matrix teams, combining strategic leadership with hands-on development of publications and scientific content alongside agency…
Added 18 mins ago
Sr. Specialist, AI CRM Engineering - Field Enablement
Bristol Myers Squibb
Princeton, NJ
Actively seek feedback and coaching from the manager and senior peers to grow technical depth in both CRM engineering and applied AI development.
Added 18 mins ago
Customer Experience Manager- EdTech
Accenture
Morristown, NJ
(If Associate Degree, must have minimum 6 years work experience)
Added 18 mins ago
E-commerce Business Development Sr. Manager
Sanofi Group
Morristown, NJ
Job title: E-commerce Business Development Sr. Manager
Added 18 mins ago
Manager, Worldwide Education (Remote, US) Johnson and Johnson MedTech, Electrophysiology
J&J Family of Companies
Trenton, NJ
Johnson & Johnson MedTech, Electrophysiology, is recruiting a Manager, Global Education to join our team remotely in the US.
Added 18 mins ago
SYSTEMS CLINICAL NUTRITION MANAGER II
Compass Group, North America
Trenton, NJ
…staffing in collaboration with the Regional Clinical Nutrition Manager and/or the Director of Clinical and Wellness…
Added 18 mins ago
Facilities Management Director - Binghamton, NY
Compass Group, North America
Trenton, NJ
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 18 mins ago
Facilities Management Director - Wakefield, RI
Compass Group, North America
Trenton, NJ
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 20 mins ago
RA
Producer, Video Podcasts (Level 1 Journalist, TEMP)
Reuters America LLC
Los Angeles, CA
- $39 to $70 USD / hour
Experience: Demonstrated experience independently producing polished video news content in a fast-paced newsroom, broadcast, streaming, or digital-news environment.
Added 31 mins ago
Director of Marketing
at Marriott
Aspen, CO
Directs the development, production and implementation of all marketing strategies and related projects associated with the property’s revenue and marketing objectives. Partners with the…
Added 33 mins ago
DD
Member Experience Lead
Dominique Dawes Academy
Columbia, MD
- $50,000 to $55,000 USD / year
Partner with the General Manager to plan and design the format and content of parties, special events, and showcases.
Added 48 mins ago
E T Consultant -Analyst Communications DECEA
World Bank Group
Washington, DC
Development Economics Policy Indicators Group (DECIG) produces quantitative
Added 50 mins ago
UE
Talent Program Manager
Ulteig Engineers, In
Greenwood Village, CO
- $111,200 to $150,400 USD / year
As Talent Program Manager, you will play a critical role in translating Ulteig's talent and development priorities into practical, high-impact programs and solutions that build…
Added 50 mins ago
NM
Field Application Engineer - Data Center Solutions
NVent Management Com
Denver, CO
- $40,123 USD / year
Evaluate customer RFQs and build costing/quotes with technical and commercial content
Added 1 hour ago
Senior Product Manager
Google
New York, NY · Mountain View, CA
3 years of experience in software development or engineering.
Added 1 hour ago
Amazon Business Operations Manager
tarte cosmetics
Remote, United States
…in-stock %, CRaP avoidance, chargebacks, Share of Voice, and content…
Added 1 hour ago
Manager of Accounts Receivable
EverPass Media
Denver, CO
DAZN for Business (formally known as EverPass Media) is seeking an experienced, hands-on Accounts Receivable Manager to oversee customer billing, collections, and accounts receivable…
Added 1 hour ago
Manager, AI Policy, Trust Strategy and Operations
Google
New York, NY · Mountain View, CA · San Francisco, CA
As a Manager on the Trust Strategy team, you will be at the forefront of shaping how Google's Knowledge and Information (K&I) products navigate complex AI policy, ecosystem, and regulatory…
Added 1 hour ago
Market Manager, Industrial
Hutchinson Aerospace & Industry, Inc.
Hopkinton, MA
Support digital marketing efforts by developing customer success stories and market-driven content. Success Measures
Added 1 hour ago
Go-to-Market Manager, Tech & Transformation - Global Tax & Legal
Deloitte
Tempe, AZ
The Go-to-Market Manager, Tech & Transformation will partner with the Director leading Tech & Transformation pillar to shape how Deloitte presents its tech-led strategy and how Global Tax &…

Accenture

Customer Experience Manager- EdTech

Morristown, NJ, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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Jobs in the United States