Jobs in the United States

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Added 4 mins ago
Senior Project Analyst - Software Development
GD Information Technology, Inc.
United States
Supports creation, update, and development of project documentation, and facilitate signature of documentation by necessary program leadership.
Added 4 mins ago
Global Fielding Services-Training Specialist
GD Information Technology, Inc.
United States
…Computer (TEC). This position supports the U.S. Army Capability Program Executive Office Command and Control Information Network (CPE C2IN) through Global Fielding Services…
Added 4 mins ago
Global Fielding Services-Training Specialist
GD Information Technology, Inc.
United States
…Computer (TEC). This position supports the U.S. Army Capability Program Executive Office Command and Control Information Network (CPE C2IN) through Global Fielding Services…
Added 4 mins ago
Global Fielding Services-Training Specialist
GD Information Technology, Inc.
United States
…Computer (TEC). This position supports the U.S. Army Capability Program Executive Office Command and Control Information Network (CPE C2IN) through Global Fielding Services…
Added 4 mins ago
Global Fielding Services-Training Specialist
GD Information Technology, Inc.
United States
…Computer (TEC). This position supports the U.S. Army Capability Program Executive Office Command and Control Information Network (CPE C2IN) through Global Fielding Services…
Added 6 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
…cloud-native applications and AI-augmented features, growing your technical depth across the stack. You will work alongside senior engineers to grow your technical skills while making…
Added 6 mins ago
Lead Medical Support Assistant
Veterans Affairs, Veterans Health Administration
Omaha, NE
Selective Service Registration is required for males born after 12/31/1959
Added 6 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Lincoln, NE
Proven ability to effectively utilize Jira for agile project management, including sprint planning, issue tracking, and reporting.
Added 6 mins ago
Design Project Lead, Data Center Design and Construction
Meta
Lincoln, NE
Meta is seeking a Design Project Lead experienced in the design and construction of Critical Facilities to become part of our Data Center Design Engineering organization. Our data centers…
Added 6 mins ago
Analytics Program Manager
Meta
Lincoln, NE
…limits of distance, and even the rules of physics. Analytics Program Management drives data initiatives to successful delivery. Using clear communication and cross-functional collaboration,…
Added 6 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
…cloud-native applications and AI-augmented features, growing your technical depth across the stack. You will work alongside senior engineers to grow your technical skills while making…
Added 15 mins ago
Senior Data Science Consultant, Cards and Personal Loans Decision Sciences
B10 Wells Fargo Bank, N. A.
WILMINGTON, DE
Working as part of a project team the consultant will complete defined analytical and modeling-support assignments, translate established business needs into technical tasks, evaluate…
Added 17 mins ago
AI and Data Science Engineer III - Marketing Measurement
Deloitte
Kansas City, MO
+ Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters…
Added 17 mins ago
AI and Data Science Engineer III - Marketing Measurement
Deloitte
Saint Louis, MO
+ Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters…
Added 19 mins ago
Customer Experience Manager- EdTech
Accenture
St. Louis, MO
(If Associate Degree, must have minimum 6 years work experience)
Added 20 mins ago
Fire Sprinkler Layout Technician
EMCOR Group
St Louis, MO
Must have complete knowledge of all applicable fire codes, including NFPA 13 · Must possess ability and motivation to teach Trainees and Junior Designers in mastering all responsibilities listed above
Added 20 mins ago
CC
Digital Communications Automation Specialist
Centene Corporation
Jefferson City, MO
- $70,100 to $126,200 USD / year
…regulated communications. Strong troubleshooting, analytical, project management, and communication skills are also…
Added 20 mins ago
CC
Digital Communications Automation Specialist
Centene Corporation
Jefferson City, MO
- $70,100 to $126,200 USD / year
…regulated communications. Strong troubleshooting, analytical, project management, and communication skills are also…
Added 20 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Jefferson City, MO
Proven ability to effectively utilize Jira for agile project management, including sprint planning, issue tracking, and reporting.
Added 20 mins ago
Analytics Program Manager
Meta
Jefferson City, MO
…limits of distance, and even the rules of physics. Analytics Program Management drives data initiatives to successful delivery. Using clear communication and cross-functional collaboration,…
Added 20 mins ago
Senior Project Manager - Transmission and Substations
Jacobs
Kansas City, MO
We have multiple opportunities for engineering and project management professionals who want to apply and further develop their skills while working closely with utility and power…
Added 20 mins ago
Design Project Lead, Data Center Design and Construction
Meta
Jefferson City, MO
Meta is seeking a Design Project Lead experienced in the design and construction of Critical Facilities to become part of our Data Center Design Engineering organization. Our data centers…
Added 23 mins ago
SA
Project Manager II
Sinch America Inc.
Denver, CO
- $75,000 to $112,000 USD / year
Experienced: You have 3-5+ years of technical project management experience, preferably within the CPaaS , telecommunications, or A2P messaging industries.
Added 24 mins ago
Project Coordinator
Bayport Laboratories LLC
Aventura, FL
The Project Coordinator supports the PD/ Project Manager in managing customer relations and projects by coordinating with internal teams, suppliers, and customers. This role is crucial in…
Added 24 mins ago
Senior Associate-CyberOps & Assurance - Third Party Security
American Express
Phoenix, AZ · New York, NY · NY
Support project activities that drive continuous process/program improvements and enhancements to reduce third party risk to Amex.

Accenture

Customer Experience Manager- EdTech

St. Louis, MO, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Jobs in the United States