Jobs in the United States

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BC
Practice Supervisor - BNSA and BVSA
Boulder Community Health
Boulder, CO
- $26.5 to $39.75 USD / hour
Associate degree in Health or Business Administration preferred.
Added 1 min ago
Merrill Wealth Management Client Associate – Advisor Development Program: Oklahoma Market
Merrill Lynch, Pierce, Fenner & Smith Inc
United States
The Wealth Management Client Associate – Advisor Development Program (WMCA - ADP) role is an entry role into our Advisor Development Program where the destination role is becoming a…
Added 2 mins ago
Associate Vice Chancellor, Workforce Initiatives
United States
· 8 years successful and progressive work experience in Workforce Education, Economic Development, Business Management, Education required; including 5 years leadership/management…
Added 3 mins ago
Warehouse Supervisor
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24/7 Telemedicine & Employee Assistance Program
Added 3 mins ago
Associate Brand Manager
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Northbrook, IL
Development: Learning and professional development opportunities, including Barilla’s Tuition Reimbursement Program
Added 4 mins ago
Sr. Manager, Information Security (Cloud)
BetMGM LLC
Remote, United States
…the continued advancement of our enterprise cloud security program across AWS and Microsoft Azure. This role will provide strategic direction, hands-on technical expertise, and operational…
Added 7 mins ago
L
Front End Department Supervisor
Lowes
Belleville, IL
- $20.7 to $21.55 USD / hour
Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback
Added 7 mins ago
MST ASM
Lowes
Vernal, UT
Interviews, selects, develops and provides direct leadership over a team of supervisors and associates that support product categories in assigned area
Added 8 mins ago
Quality Improvement Nurse
Midwest Physicians Administrative Services, LLC dba Duly Health and Care
Downers Grove, IL
…collaboratively with providers, clinic staff, and operational leadership to identify care gaps, improve medication adherence, and support quality…
Added 9 mins ago
MU
Store Manager
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Nanuet, NY
- $19 to $30 USD / hour
…managing labor, optimizing inventory, and promoting our membership program to foster customer loyalty. As well as inspiring their team, cultivating a positive store atmosphere, and driving…
Added 11 mins ago
Training Operations Manager
Mclane
Temple, TX
Leads the strategy, development, and execution of enterprise training programs that strengthen operational performance across warehouse, logistics, and digital supply chain operations. This…
Added 12 mins ago
Sr Manager, IT Cybersecurity Identity Protection
United States
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Added 12 mins ago
Assistant Manager of People Operations - Millenia
ALO
Orlando, FL
The Assistant Manager, People Operations is a key member of the store leadership team responsible for driving workforce planning, recruiting, onboarding, and team development. This role…
Added 13 mins ago
Associate Director, IT Security | Incident Response
Wolters Kluwer United States Inc.
Waltham, MA · Coppell, TX · Tampa, FL · Austin, TX · Philadelphia, PA · Princeton, NJ · Kennesaw, GA · New York City, NY · Chicago, IL
We have an exciting opportunity for an Associate Director, IT Security Incident Response to join our Global Information Security team. This role will lead the enterprise cybersecurity…
Added 13 mins ago
Production Supervisor - 3rd shift
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Fort Madison, IA
Reporting to the Business Unit Leader, you will lead plant operations and process improvement efforts by guiding teams to achieve production, quality, safety, and cost targets. You will…
Added 20 mins ago
SW
Sales Manager in Training
SCI Washington Funeral Services, LLC.
Bellevue, WA
- $28 to $29 USD / hour
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Added 20 mins ago
Technical Specialist I - Limited Tenure - Hybrid
Mayo US
Rochester, MN
Develops technical proposals that consider alternatives and business case, gains needed institutional approvals and works effectively across departmental organizations gaining consensus of…
Added 20 mins ago
Remote Beneficiary Support Specialist
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United States
Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.
Added 21 mins ago
Director of Finance
Ascension Health
Mequon, WI
…specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience…
Added 21 mins ago
Manager, Store
Ross Stores, Inc.
Racine, WI
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Added 22 mins ago
Program Manager
Mayo Clinic
Eau Claire, WI
Must possess exceptional written and verbal communication skills, and the ability to maintain confidential information
Added 22 mins ago
VM
Service Coordinator
Vertical Mechanical Group Inc
Sterling, VA
- $55,000 to $75,000 USD / year
Associate degree in Business Administration or a related field, or equivalent relevant experience.
Added 22 mins ago
NW
Procurement Manager
NORTHEAST WIS TECHNICAL COLLEGE
GREEN BAY, WI
- $82,500 USD / year
Added 23 mins ago
Transportation Specialist - 3rd Shift
Benore Logistic Systems, Inc
Jefferson, GA
driver’s license required
Added 23 mins ago
E
Client Engagement Director- Preferred candidates Chicago land area / Midwest
Ensono
Madison, WI
- $175,000 to $215,000 USD / year
…but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include a role-based,…

Accenture

Customer Experience Manager- EdTech

Milwaukee, WI, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Jobs in the United States