Jobs in the United States

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MAC Furniture Program Manager
Turner & Townsend
New York, NY
- $100,000 to $120,000 USD / year
The MAC Furniture Program Manager is responsible for leading furniture-related Moves, Adds, and Changes (MAC) programs across corporate real estate and workplace portfolios. This role…
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Sr. Manager Academic Operations & Enrollment
University of Kentucky
Lexington, KY
Monday – Friday, Day shifts with occasional weekends and evenings
Added 1 min ago
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E-Commerce Operations Manager – DTC, B2B & Amazon Fulfillment
National Trade Supply LLC
Greenwood, IN
- $96,300 to $117,700 USD / year
We take hiring seriously because every person we add must have a meaningful impact on our culture, our work, and our team
Added 1 min ago
Client Manager
Qualus
Remote, United States
Ability to communicate effectively in and across teams; must possess strong verbal, written, and interpersonal communication skills
Added 1 min ago
Medical Case Manager - (Remote)
Highmark Health
Remote, United States
…care delivery, and promoting optimal health outcomes. The Case Manager assesses member needs, develops and implements care plans, coordinates services, and monitors progress, while…
Added 1 min ago
Medical Case Manager - (Remote)
Highmark Health
Remote, United States
…care delivery, and promoting optimal health outcomes. The Case Manager assesses member needs, develops and implements care plans, coordinates services, and monitors progress, while…
Added 1 min ago
Service Operations Manager - Merchants Auto
Merchants Fleet
Hooksett, NH
At Merchants Auto, we're looking for a Service Operations Manager to lead the daily coordination, dispatch, and execution of service operations while helping drive efficiency,…
Added 2 mins ago
Technical Program Manager
ImagineX Consulting
Columbus, OH
Must reside in the Columbus, OH area and be willing to work onsite
Added 2 mins ago
Architect
University System of Georgia
GA
Manages selected capital projects from concept through occupancy, utilizing the established project delivery process serving in the role of a project manager as assigned.
Added 2 mins ago
Human Resources Generalist
Dairy Farmers of America, Inc.
Bridgeton, NJ
Work under the general direction of a human resources (HR) manager to support HR programs and policies. Administer activities related to, but not limited to, recruiting and staffing,…
Added 2 mins ago
Assistant Manager II
Family Dollar
Winter Haven, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 mins ago
Assistant Manager I
Family Dollar
Lakeland, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 mins ago
Senior Designer
Dobbs Tire And Auto Centers
High Ridge, MO
…Finance, and external providers to deliver reliable benefits operations while supporting competitive, equitable, and financially sustainable rewards. The Lead provides subject-matter…
Added 2 mins ago
Total Rewards Lead
Dobbs Tire And Auto Centers
High Ridge, MO
…Finance, and external providers to deliver reliable benefits operations while supporting competitive, equitable, and financially sustainable rewards. The Lead provides subject-matter…
Added 2 mins ago
Assistant Manager II
Family Dollar
Daytona Beach, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 mins ago
Manufacturing Systems Engineer I
Faith Technologies, Inc.
Remote, United States
This role reports to the Manufacturing Systems Manager and partners closely with Production, Quality, Supply Chain, IT, Business Technology, and Process & Systems teams. The role works…
Added 3 mins ago
Assistant Manager I
Family Dollar
Tucson, AZ
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Nurse Manager, ASU/PACU/GI
Kaiser Permanente
San Francisco, CA
Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant…
Added 3 mins ago
Assistant Manager II
Family Dollar
Portland, MI
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager II
Family Dollar
Indianapolis, IN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Assistant Manager II
Family Dollar
San Antonio, TX
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Senior Akamai Engineer
NTT DATA Americas, Inc.
Plano
Configure and maintain Akamai properties using Property Manager and associated configuration capabilities.
Added 3 mins ago
CISO Technical Project Manager (FTE / Onsite)
NTT DATA Americas, Inc.
Irving
We are currently seeking a CISO Technical Project Manager (FTE / Onsite) to join our team in Irving, Texas (US-TX), United States (US).
Added 3 mins ago
BF
R&D Technician
Berner Food & Beverage, LLC
Dakota, IL
- $25 to $35 USD / hour
· Provide technical support to operations at the discretion of the department manager.
Added 3 mins ago
Plant Superintendent
IP Global
Salt Lake City, UT
Directly supporting the Plant Manager in all aspects of daily plant operations; Assuming all duties and responsibilities of the acting plant manager when needed

Accenture

Customer Experience Manager- EdTech

Hartford, CT, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Jobs in the United States