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Manager, Data Science and Operations Research
Federal Express Corporation
Memphis, TN · Plano, TX · Moon Township, PA
- $9,719.96 to $13,812.57 USD / month
Candidates must live within 50 miles of the campus location
Added 1 min ago
Senior Learning & Development Specialist
Primoris Services Corporation
Remote, United States
The Senior Learning & Development Specialist plays a key role in designing, managing, and delivering leadership and enterprise learning programs that build capability and support business…
Added 2 mins ago
Product Analyst
Quantifind
New York City, NY · NY
You have prior data analytics experience and desire the opportunity to guide product development through data-driven insights. You have ambitions to learn and grow alongside Quantifind’s…
Added 2 mins ago
Vascular Surgery Nurse Clinician - UI Heart and Vascular Center
University of Iowa
IA
Collaborates with nursing, medical staff and other health professionals in the development and review of standards and in planning, implementing and evaluating patient care for the vascular…
Added 3 mins ago
RN Clinical Manager, Burnet Emergency Department, Days/Evenings
Children's Hospital Medical Center
United States
Leadership - The Clinical Manager will provide programmatic leadership of the clinical component in their assigned areas to ensure quality patient care outcomes. The Manager in…
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Safety Manager
Ready Foods
Denver, CO
…people, operational excellence, collaboration and continuous learning. We welcome perspectives from safety, engineering, operations, human factors, ergonomics, organizational development,…
Added 3 mins ago
Career Day in Ogden, UT!
Community Choice Financial Family of Brands
OGDEN, UT
As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service…
Added 4 mins ago
RN - Registered Nurse - Medical ICU
GMC Geisinger Medical Center
Danville, PA
…day-to-day operations. Staff are supported by the Operations Manager, two Team Coordinators, and two Clinical Nurse…
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Career Day in Riverton, UT!
Community Choice Financial Family of Brands
RIVERTON, UT
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
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Career Day in West Valley City, UT!
Community Choice Financial Family of Brands
WEST VALLEY CITY, UT
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
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Career Day in Ogden, UT!
Community Choice Financial Family of Brands
OGDEN, UT
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Added 4 mins ago
Manager of Clinical Education Programs
Kern Medical
Bakersfield, CA
Uses best practice to guide the development of curriculum. All education and simulations curriculum should be evidenced based with current references and match learning objectives.
Added 5 mins ago
Manager, IT Audits
Liberty Utilities
Mountain Lake, MN
Lead audits from planning through reporting, including scoping, risk and control matrix development, testing, evaluation of results, and workpaper review.
Added 5 mins ago
Sr. Strategic Planning Associate
Medtronic
Mounds View, MN
Ad-hoc strategy work as needed, e.g. product strategy development, M&A support, financial modeling, market and competitive analysis, and leadership presentations
Added 5 mins ago
Systems Engineer I
Medtronic
Mounds View, MN
Participate on cross-functional development teams in the creation of integration, characterization, and troubleshooting testing, training, and guidance documents.
Added 5 mins ago
Sr. Scientist
Medtronic
Mounds View, MN
The Senior Scientist will perform scientific research, development, and evaluation activities related to Pulsed Field Ablation, with a focus on advancing technology, improving performance,…
Added 5 mins ago
Employee Experience Manager
Carleton College
Northfield, MN
Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels
Added 5 mins ago
A
Material Handler - Litchfield, MN
ADM
Litchfield, MN
- $25 USD / hour
Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
Added 5 mins ago
MS
Culinary Lab Assistant (College Laboratory Assistant 1) Seasonal Full-Time
Minnesota State
North Mankato, MN
- $21.26 to $29.28 USD / hour
- Full-time
Day shift - 8 hours
Added 5 mins ago
Senior UI/UX Designer - NM - Fridley, MN (Onsite)
Medtronic
Fridley, MN
…Engineering and User Experience (HFE/UX) team supports the development of patient- and clinician-facing solutions designed to improve how people interact with these…
Added 5 mins ago
Manager, Customer Experience Operations
Saia Sales LLC
Johns Creek, GA
…your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going…
Added 5 mins ago
RO
Senior Research Associate/IBACS Project Manager
Regents of the University of Minnesota
Duluth, MN
- $95,000 to $110,000 USD / year
Must have a valid driver's license
Added 5 mins ago
BM
Manager, Software Engineering - Bracco Medical Technologies
Bracco Medical Technologies
Eden Prairie, MN
- $11.41 USD / hour
The Manager, Software Engineering is a key leadership position responsible for leading a team to execute product programs with cross-functional team leaders and individuals to meet customer…
Added 5 mins ago
Senior Project Manager - Professional Services
Rubrik
Saint Paul, MN
Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the…
Added 5 mins ago
UO
Research Program Manager
University of Colorado Denver
Aurora, CO
- $70,446 to $89,607 USD / year
Conduct annual performance evaluations and provide coaching, professional development, and performance feedback for research staff. Identify training opportunities and foster continuous…

Accenture

Customer Experience Manager- EdTech

Minneapolis, MN, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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More about this job

Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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Jobs in the United States