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Added 1 min ago
S
Artificial Intelligence (AI) Program Manager
STENA
Baltimore, MD
- $120,000 to $155,000 USD / year
The AI Program Manager will play a pivotal role in expanding the AI capability at ST Engineering MRAS, supporting the business transformation journey by driving productivity and measurable…
Added 1 min ago
Manager, VELYS Clinical Utilization (Southeast)
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Warsaw, IN · NC · TN · AL · SC · FL · MS
We are searching for the best talent to join our DePuy Synthes team as a Manager, VELYS Clinical Utilization to support the Southeast Region (FL, GA, SC, NC, TN, AL, MS). This is a…
Added 1 min ago
Manager, VELYS Clinical Utilization (South Central)
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Warsaw, IN · AZ · LA · MO · OK · AR · TX · NE · KS · IA · CO
We are searching for the best talent to join our DePuy Synthes team as a Manager, VELYS Clinical Utilization to support the South Central Region (TX, OK, KS, NE, IA, MO, CO, AZ, AR, LA).…
Added 1 min ago
Manager, VELYS Clinical Utilization (North Central)
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Warsaw, IN · WI · KY · SD · MT · OH · MN · ND · IN · IA · IL
We are searching for the best talent to join our DePuy Synthes team as a Manager, VELYS Clinical Utilization to support the North Central Region (MT, ND, SD, MN, WI, IL, IN, IA, OH, KY).…
Added 1 min ago
Manager, VELYS Clinical Utilization (West)
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Warsaw, IN · CA · WA · ID · NV · OR · AK · HI
We are searching for the best talent to join our DePuy Synthes team as a Manager, VELYS Clinical Utilization to support the West Region (WA, ID, OR, CA, NV, HI, AK). This is a field-based…
Added 2 mins ago
Paid Digital Marketing, Senior Manager
Hearst
Houston, TX · NY
Applicants must have the right to work in the U.S
Added 4 mins ago
Sterile Processing Tech
Current Opening
Jamestown
…solving. Non-routine problems are referred to Surgical Services…
Added 6 mins ago
Manager, Software Engineering, Data Platform
Circle Internet Management Services LLC
U.S., LA · U.S., DE · U.S., VT · U.S., ID · U.S., AK · U.S., WI · U.S., WA · U.S., VA · U.S., UT · U.S., TX · U.S., TN · U.S., SC · U.S., RI · U.S., PA · U.S., OR · U.S., OH · U.S., NC · U.S., WV · U.S., NY · U.S., OK · U.S., NJ · U.S., ND · U.S., NH · U.S., NV · U.S., MS · U.S., NE · U.S., MO · U.S., MN · U.S., MI · U.S., MA · U.S., MD · U.S., WY · U.S., ME · U.S., NM · U.S., KY · U.S., IN · U.S., KS · U.S., AR · U.S., IA · U.S., SD · U.S., IL · U.S., MT · U.S., GA · U.S., FL · U.S., DC · U.S., CT · U.S., CO · U.S., CA · U.S., AZ · U.S., AL
As the DP Engineering Manager, you will lead a team of senior data platform engineers through the next chapter of this platform: ensuring it is correct by construction, self-service by…
Added 6 mins ago
Senior Program Manager, Revenue Operations
AlphaSense
Remote, United States
We are looking for a Senior Program Manager to be the program partner for the Customer Success Experience. You will work with Customer Success stakeholders and the CS Revenue Operations…
Added 6 mins ago
Accounts Receivable Manager
AlphaSense
Remote, United States
…the Director of Accounts Receivable, the Accounts Receivable Manager leads cross functional collections initiatives, owns strategy and judgment for the most sensitive customer relationships…
Added 7 mins ago
Machine Operator
CRH
North Salt Lake, UT
Employee works under the general supervision of the Production Supervisor or Plant Manager on routine duties following standard policies and procedures. Refers problems and questions to the…
Added 7 mins ago
Ready Mix Truck Driver
CRH
Taylor, TX
Must have a valid driver’s license and must maintain a CDL A or CDL B license · Must possess valid DOT medical card
Added 7 mins ago
Equipment Operator
CRH
North Salt Lake, UT
Perform additional duties as assigned by the Plant Manager, Supervisor, and Lead Machine Operator
Added 8 mins ago
Licensed Practice Manager
AEG Vision
Foxboro, MA
At AEG, we believe great patient experiences begin with great teams. As a Licensed Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care,…
Added 9 mins ago
Associate, Data Platform Engineering
Ares Operations LLC
NY
Ares Management is a leading global alternative investment manager operating across Credit, Private Equity, Real Estate, Infrastructure, and Secondaries. The firm's technology organization…
Added 9 mins ago
PF
Senior Associate, Client Service Manager
Principal Financial Group
UNAVAILABLE
- $55,800 to $87,600 USD / year
As a Senior Associate, Client Service Manager in our unbundled retirement division, you’ll grow and maintain positive relationships with our clients, advisors, and TPA partners, while…
Added 10 mins ago
Senior Test Engineer - CST - Lafayette, CO (Onsite)
SNT Medtronic Navigation, Inc.
Lafayette, CO
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 10 mins ago
IT Auditor - Program Manager, GRC -A
SAS
Cary HQ, NC
Must have the ability to work with little supervision, escalating issues, as appropriate
Added 10 mins ago
JL
Operating Engineer
Jones Lang LaSalle
Boulder, CO
- $65,300 to $76,500 USD / year
Assist the Lead Engineer, Chief Engineer and/or Site Manager with operational recommendations such as Operating Expense Projects and process improvements.
Added 12 mins ago
Staff Product Designer, TuneLab
Lilly
Remote, United States
Partner with the Engineering Manager and product on hiring as the team expands. You sell the role and you hold the bar.
Added 12 mins ago
A
Information Systems Security Manager
Actalent
Crane, IN
- $65 to $75 USD / hour
DoD 8140/DoD 8570 approved (IAM Level 2-3) certification required within 6 months of hire
Added 12 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Indianapolis, IN
Competency in cash handling, fuel transactions, and promoting our loyalty program.
Added 12 mins ago
Senior Technical Project Manager
Moser Consulting
Indianapolis, IN
The Senior Technical Project Manager partners directly with clients to identify, shape, and deliver high-value data, analytics, and AI initiatives. This role is responsible for helping…
Added 12 mins ago
Logistics Specialist, District Business Operations – AI & Innovation
Expeditors
Humble, TX
…high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with…
Added 13 mins ago
External Manufacturing Project Manager, Pharma
Eliassen Group
Lebanon, IN
Our F500 Pharma client is seeking a strong External Manufacturing Project Manager to provide disciplined, end-to-end project management to ensure the safe, reliable, and compliant delivery…

Closed listing

Accenture

Customer Experience Manager- EdTech

Carmel, IN, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About employer

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Skills

Customer experience
Sales
Reporting
Process improvement
Program management
PMP
Project management
LMS
Leadership

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Jobs in the United States