Jobs in the United States

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Added 1 min ago
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BIM / VDC Digital Delivery
Actalent
Charlotte, NC
- $35 to $55 USD / hour
Are you the person everyone turns to when Revit models get complex, coordination challenges arise, or project teams need guidance on BIM best practices?We're looking for a BIM / VDC Digital…
Added 1 min ago
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Project Manager
Actalent
Waynesboro, GA
- $65 to $70 USD / hour
Job TitleProject Manager Nuclear (I&C, Electrical, Mechanical)Job DescriptionThis senior Project Manager role focuses on leading and delivering complex nuclear projects, with a strong…
Added 3 mins ago
Sr. Director, Project Management
Y-Prime, LLC
Malvern, PA
Maintain a consistent process through which Portfolio Directors provide timely, structured feedback on Project Manager effectiveness
Added 4 mins ago
Chubb Associate, Construction Surety- Dallas, June 2027
ACE American Insurance Company
Dallas, TX
By joining the Chubb Associate Program, you will be part of a cohort of top early career talent who will participate in a robust, comprehensive technical and experiential learning journey.…
Added 4 mins ago
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Tax Manager - Real Estate
Aprio
Little Falls, NJ
- $98,500 to $164,000 USD / year
Active CPA license required
Added 5 mins ago
AW
Associate Distribution Engineer
Aquarion Water Company
Bridgeport, CT
- $90,000 to $111,000 USD / year
Good written and oral communication skills; and must have ability to complete projects with minimal technical supervision · All vendors must have a current and fully executed MSA on file before submitting candidates
Added 5 mins ago
OC
Senior Business Intelligence Analyst
Olympus Corporation of the Americas
Center Valley, PA
- $94,580 to $132,412 USD / year
…intelligence and reporting solutions. The role provides primary technical reporting support for Corporate Accounts and serves as a senior technical resource for cross-business, regional,…
Added 7 mins ago
Project Manager - Medicaid
Highmark Health
Jefferson City, MO
+ Work with business and technical organizations to assemble project teams. Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined…
Added 9 mins ago
Environmental Project Manager (Emergency Response)
Republic Services
Norfolk, MA
POSITION SUMMARY: ES Project Managers are responsible for managing the execution of a broad array of projects for client or at a client sites/facilities. Ensures or serves as the point of…
Added 9 mins ago
Director, Digital Transformation
Bristol Myers Squibb
Devens, MA
Lead program governance across workstream, campus, and executive levels.
Added 9 mins ago
Sr. Manager, Strategic Project Mgmt.
J&J Family of Companies
Raynham, MA
DePuy Synthes is recruiting for a Sr. Manager, Strategic Project Mgmt., located in Raynham, MA or in West Chester, PA or Palm Beach Gardens, FL or Warsaw, IN or Raritan, NJ.
Added 9 mins ago
Field Engineer
MasTec Inc
CHARLESTON, SC · COLUMBIA, SC
The role of a Field Engineer is to assist the Project Manager, Project Engineer, and Superintendents to engineer, plan, and schedule construction operations to ensure safe, efficient,…
Added 9 mins ago
Associate Engineer in the EDG - Program Management
MathWorks
Natick, MA
The Engineering Development Group (EDG) is a technical and leadership development program at MathWorks that builds strong leaders and innovators in the organization.
Added 9 mins ago
Manager, IT Audits
Liberty Utilities
Fall River, MA · Blackstone, MA
Review IT project and system implementation activities, including system development life cycle, change management, data conversion, and post-implementation reviews.
Added 9 mins ago
Applications Manager
Novo Nordisk
Lexington, MA
The Applications Manager will ensure reliable, compliant and efficient lifecycle management of business-critical applications supporting facilities, building systems and enterprise…
Added 9 mins ago
Senior Technical Program Manager, Deployment Service & Support
Amazon
Wilmington, MA
5+ years of technical product or program management experience
Added 9 mins ago
Sr. Technical Program Manager, Quality Technology Services
Amazon
North Reading, MA · N Reading, MA · Westboro, MA
Amazon Robotics (AR) seeks a talented and motivated Sr. Technical Program Manager (TPM) to join the Quality Technology Services (QTS) organization. This role owns ERP program delivery by…
Added 9 mins ago
General Dynamics Mission Systems Careers
General Dynamics Mission Systems
Pittsfield, MA
OPEN POSITIONS: Deputy Program Manager - Future Combatants and Mission Systems Deputy Program Manager , Engineering Systems Safety Engineer Sr Advanced Master Scheduler Sr Electrical…
Added 10 mins ago
Customer Experience Manager- EdTech
Accenture
Boston, MA
(If Associate Degree, must have minimum 6 years work experience)
Added 10 mins ago
Energy Project Manager
State of Massachusetts
Boston, MA
…programs and projects, is responsible for capital planning, project delivery, property management, and real estate services for the Commonwealth. We are stewards of the Commonwealth’s…
Added 10 mins ago
Project Manager
Maximus
Boston, MA
Must have or be able to obtain a TS/SCI clearance
Added 10 mins ago
AT
Technical Program Manager II
Akamai Technologies, Inc.
Boston, MA
- $100,700 to $181,300 USD / year
As a Technical Program Manager II, you will have end-to-end accountability for the delivery of assigned projects and programs. You will lead complex, cross-functional initiatives from…
Added 10 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Boston, MA
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’…
Added 10 mins ago
Manager, Network Deployment & Support
Meta
Boston, MA
Experience communicating technical decisions to cross-functional stakeholders and resolving conflicts across teams to maintain project alignment
Added 10 mins ago
Healthcare Finance & Performance Analytics Manager
Huron Consulting Group
Boston, MA
As a Healthcare Finance & Performance Analytics Manager, you will:

Accenture

Customer Experience Manager- EdTech

Boston, MA, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Accenture LearnVantage

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with leading global enterprises to close skill gaps and drive measurable business outcomes. As our client portfolio grows and our programs scale, delivering a consistently excellent learner experience is of the utmost importance.

Role Summary

Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led delivery, a multi-week upskilling or reskilling program, on-demand learning, an accelerator, or a blend of several different services. They bring expertise in how each offering is designed, staffed, run, and maintained, and they put that expertise to work with clients, from kickoffs through regular program syncs. They act as a central operational point of contact for complex client programs, coordinating with cross-functional teams and client stakeholders. Behind the scenes, they turn what they hear from clients into clear plans, early risk signals, and improved operational processes.

Responsibilities:

Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
Participate in meetings with clients to bring a clear point of view on program design, delivery options, and tradeoffs.
Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
Translate what clients need into clear internal requirements, plans, and decisions for the delivery team.
Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
Track commitments against delivery, surface risk early, and manage escalations.
Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Basic Qualifications:

Minimum of 4 years of project and program management experience
Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Preferred Qualifications:

PMP certification
Familiarity with technical subject areas such as cloud, AI, data, or programming, enough to speak credibly with client technical stakeholders.
Experience with project management tools and a track record of using them.
Familiarity with online learning platforms, LMS systems, or enterprise training programs.

Professional Skills Requirements

Demonstrated comfort communicating with clients and senior stakeholders .
Builds trust with client stakeholders and maintains a professional, solutions-oriented relationship.
Communicates and influences across client stakeholders, internal teams, and leadership.
Proficient with AI tooling
Brings delivery and operational expertise into client conversations and advises with confidence on program design, sequencing, and tradeoffs.
Understands how instructor-led, on-demand, accelerator, and blended offerings work and fit together, and knows what each need to successfully launch to clients.
Drives delivery amid ambiguity and is comfortable unblocking without waiting for perfect clarity.
Anticipates slippage, stays organized, and is proactive.
Sees patterns behind repeated problems and helps fix them at the process level.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits

Role Location Annual Salary Range

California $70,350 to $154,800

Colorado $63,800 to $133,700

Connecticut $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Ohio $59,100 to $123,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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Jobs in the United States